Modere Europe Reviews 3,583

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Firstly, really impressed with Laura Fearne. UK , very supportive, friendly professional and informative plus an outstanding example in herself and how she looks and how she acts and what she eats,... See more

Rated 5 out of 5 stars

This is the second time I have purchased Modere and I love it the chocolate trim is my absolute favourite!! I have now tried all supplements and the green 3 day stuff even tho it looks off putting wit... See more

Rated 1 out of 5 stars

The website is disaster. I couldn’t edit my cart, which contained items I hadn’t clicked on. I reached out to customer service immediately, to have them cancel the order, which they ensured me I can e... See more

Company replied

Rated 2 out of 5 stars

Too early to say if products are effective or not but I'm really disappointed with the lack of information provided with the products. For eg. The ignite tablets just say 'take with breakfast and lunc... See more

Company details

  1. Health and Beauty Shop

Information provided by various external sources

Modere delivers safe and high performing products for you and your home. From personal care, to health & wellness, to household care- we have it all. Our formulas are proven and tested, and have been trusted by customers around the world for more than 25 years.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Consistently slow delivery

When the products finally arrive they are of good / very good quality. But shipping to Switzerland from the source in Belgium typically takes more than two weeks, not leaving much time to decide to reorder before the monthly subscription deadline. Additionally, the packaging within the exterior box is often damaged, making one wonder if the products are factory new or reissued returns.

16 December 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi,
Thank you very much for your feedback. We ensure that we work with the best delivery teams to get your order to you as quickly as possible. Please rest assured that we never use reissued returns.

Rated 1 out of 5 stars

U dont get a Free promotion even if that is in the Invoice and u get extra charged But the Products are very good

Haloo
The Products are very good and they do there Work.
But
I Order 3 Times and every Time I orderd i didnt got the Free Aloe vera and also the Spoon which was in my Invoice and i also got extra charged i dont know why if u add products to your supscriptipns it showd other amounts after placing order it showd more amount i dont know why i write an email but i didnt got any answer.

28 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi farhan, we're sorry to hear that you didn’t receive the gift product.
After reviewing your account, we can confirm that a replacement was already sent to you last month. If you experience any further issues with your recent order, please don’t hesitate to email us at service@modere.eu.
We’ll be happy to assist you!

Rated 1 out of 5 stars

Your sales persons give all wrong…

Your sales persons give all wrong information about the product tell something else and put extra things which don’t need it put in the court just because of sale and then don’t listen it’s all drama and fraud

27 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hallo Imama,

Kunt u ons alstublieft een e-mail sturen naar service@modere.eu? Dit is het adres waar u contact met ons kunt opnemen, en wij hebben 48 uur om te reageren. In het weekend zijn we gesloten.

Rated 3 out of 5 stars

Ordering was pretty simple but it…

Ordering was pretty simple but it tastes just awful 😣 and doesn’t have any effect at all

28 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello Kelliher,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately by knowing what product you did not like it tastes .
Please reach out to us directly at service@modere.eu so that we can find a solution together.

Rated 2 out of 5 stars

Hi when placed order it was showing i…

Hi when placed order it was showing i will get free aloe vera gel with it but I didn't receive any aloe vera with my order

27 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello Rajinder,

I wanted to clarify that our Black Friday promotion was posted on our website, and aloe vera was not included in the offers during that period. The only exception would be if you ordered a collection that featured aloe vera, but it was not included in your order.
For more information, please feel free to contact our customer service at service@modere.eu

Rated 3 out of 5 stars

i oder this time they sowing free aloe…

i oder this time they sowing free aloe vera i couldn’t received any and was missing from my oder tablets Endurance 60ct my oder number is #600006398 😔😔😔😔but i love them products very good

1 December 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi [Customer Name]
We can’t seem to find any record of your name " y Daljit" in our database. If you are using a different name that is not recorded in our database, please feel free to reach out to us.
Please feel free to reach out to our customer service team with any concerns you have at service@modere.eu so that we can make sure we answer all your question and make your experience a better one.
We would love to make things right for you.
Best Wishes
Your Modere Europe Team

Rated 5 out of 5 stars

Amazing service

I have messed up my order big time, but the team managed to sort it beautifully.
I have received my order shortly after was sort it out along with an amazing present.
Thank you very much for the amazing service and present. I really appreciate it.

22 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi violeta ,
We are happy to hear you had a positive experience with Modere! We value your input and encourage you to let us know about your future experiences with us.

Rated 5 out of 5 stars

Excellent 👍

Excellent 👍

20 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi !
Thank you for taking the time to share your feedback with us.

Rated 1 out of 5 stars

I didn’t want to Oder it unfortunately…

I didn’t want to Oder it unfortunately modere place Oder on behalf of client which I think it’s not fair. Also when I had email saying it you have 1 day before you subscription change it if you want when I check it’s showing no subscription because I have cancel it but no it’s still goes through.
I have try canceling from online email and Facebook but still continuing to place an Oder on my behalf. I don’t like this system at all.

10 November 2024
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi Kalbati,

Thank you for your message. As you indicated in your message that it was a subscription, which means that a subscription was created, and consequently, an automatic order will be processed and shipped to the address you provided also with the item you selected. Therefore, this order was not placed on behalf of Modere. Please keep in mind that Modere has a 30-day return policy for parcels, and we will issue a full refund if the parcel is returned within 30 days. Kindly reach out to our customer service at service@modere.eu. We would be delighted to assist you!

Rated 5 out of 5 stars

Highly Recommended

Modere Muscle Rub, originally recommended by my chiropractor, is absolutely excellent for any and all muscle pain, and great value for money. The Modere website is so easy to navigate, and delivery is fast and efficient with notification of each stage.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT get reeled in

Do NOT get reeled in. They tie you up into a monthly subscription. When you cancel it, they ignore it and take money and send another box of expensive products. I’ve lost weight on FAR cheaper products before - 4 stone. All I wanted and thought I was getting was a great product to maintain. It’s complicated, expensive and when you contact them you get no reply. I’m sitting on over £400 worth of products and STILL waiting for someone to respond to my NUMEROUS emails to get my money back and return the unopened boxes. To be honest - it feels like a scam. Once I hear from someone and return my boxes and get refunded I’ll happily change this review. In the meantime someone is seriously pocketing from this

12 November 2024
Unprompted review
Rated 3 out of 5 stars

New website not as good as previous

New website not as good as previous. I don’t find it is as easy to find items.
Communication and delivery seems slower and first time I’ve not had a product that I ordered ( Dry Skin Cleaner not available in UK apparently) did get it refunded promptly though. Feeling a bit disappointed!

12 November 2024
Unprompted review

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