3 weeks, no delivery or communication. We still havent received our product or had an email informing us when to expect it. Have tried calling, but no one answers. They dont respond to emails and... See more
Company replied
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3 weeks, no delivery or communication. We still havent received our product or had an email informing us when to expect it. Have tried calling, but no one answers. They dont respond to emails and... See more
Company replied
Easy to order- when ordered it stated a 3-5 working day delivery. I received a confirmation of order the next working day stating delivery 2 weeks. Which was not what the advert stated when I purchase... See more
Very happy with the quality, price and prompt delivery of our garden furniture set. My only criticism is that the courier left the goods on our driveway when we were out and we didn’t receive any noti... See more
Should not have had the option to select delivery to Northern Ireland if delivery to Northern Ireland is not available
Company replied
Outdoor Rattan furniture and home furnishings
The Old Timber Yard, York Road, Wetherby, LS22 5EF, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Arrived within a couple of days, good quality sofa, very comfortable and well built. Would recommend this product and company!
I had great communication with Mode Rattan prior to purchasing my corner sofa which answered any queries promptly. Purchasing was easy and the fast next day or nominated day delivery was excellent. Easy to assemble and fantastic quality all round, very very happy.
Excellent service and product. Really pleased with my garden furniture. Thankyou.
I bought the Amalfi 9 seater Rattan Corner Sofa Set. I’ve got to be honest, soon as I took it out the packaging I knew this product was professional. I have 8 kids and it’s a nightmare having bbq’s/parties in the back.
The last dodgey sofa set I bought from B&Q snapped when the dog jumped up on it.
You’ll be glad to know when my grandma and several kids and dog jumped on the sofa to Party Rockin by LMFAO it stood strong. It looks great too and makes me proud to be Northern.
Great garden furniture at a great price.
I bought the Amalfi 9 seater and it's extremely comfortable and great quality at a superb price. Would definitely shop here again.
Brilliant service would use again, I spoke Justine who sorted delivery to Northern Scotland. No issues whatsoever and great quality.
Ordered the amalfi 9 seater and table, then realised it wasn’t the riser table,quick message and all sorted same night. Impressed. Delivered when said as well. Very happy👍🏼👍🏼🙌🙌
Delivered sooner than I anticipated. However, it would have been useful to have had notification of day the delivery would arrive, to ensure someone in premises.
Slight damage noted on two corners, otherwise good presentation.
We ordered our garden furniture a month ago, there was a little delay in delivery, but we didn't have any issue with this, as i think alot of companies are experience the same issue what with us coming out the EU and covid. But the customer service i received was 10/10 i can not say a bad word about it, and we love our garden furniture. I would highly recommend this company.
Ordered Thurday,delivered Friday. That's what I call service
I have been pleased with the service received. There were a few difficulties with the shipment due that were outside of the companies control but they took the time to keep me well informed. Love my new furniture.
Just received our order and we can’t thank you enough for everything. Great quality furniture and customer service was second to none. Highly recommend using this company!!
What a hero. My sofa bangs and the service was delivered quicker than the West were in response to Kruschev during the Cuban missile crisis. Would thoroughly recommend.
Should not have had the option to select delivery to Northern Ireland if delivery to Northern Ireland is not available

Reply from moderattan.co.uk
Very happy with the quality, price and prompt delivery of our garden furniture set. My only criticism is that the courier left the goods on our driveway when we were out and we didn’t receive any notification of delivery. Thankfully it was all still there when we arrived home. Maybe worth reviewing which courier to use or checking their delivery procedures. Would order again though.
Very good company to deal with, delivered on time and quality is excellent. Very easy to assemble. Would buy from them again no problem
My garden furniture hasn’t arrived yet but this company has been excellent.
I contacted them before purchasing to check stock due to being let down by another company, the response was quick.
There has been a hiccup with the delivery company not delivering but Justine who works for this company has been fighting my corner all the way sorting it out for me. She really has been brilliant, so if your looking at ordering from here speak to Justine or Becky without a doubt.
I can’t wait for it to arrive on Monday!!
Laura and Will
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