Mobiworkx Reviews 

153
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOS... See more

Company replied

Rated 1 out of 5 stars

The biggest issue Mobiworkx has is the surveys that have an error after completion. The worse part is with their customer care they NEVER EVER take responsibility for these errors. This company is ser... See more

Company replied

Rated 5 out of 5 stars

I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual... See more

Company replied

Rated 1 out of 5 stars

At first everything was good until they introduced an Afrikaans survey and its been annoying since cause progress has slowed down in surveys and they always bring it back and it's annoying and really... See more

Company replied

Company details

  1. Market Researcher
  2. also in
  3. Media Company

About Mobiworkx

Written by the company

Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!

Sign-up is completely FREE!

SURVEYS

Complete surveys and get paid for sharing your feedback on products and brands we all know and love.

We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.

Sign-in to your member account to view your available surveys.

Take care to provide thoughtful answers and make sure you complete the entire survey.

REWARDS

After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.


Contact info

2.2

Poor

TrustScore 2 out of 5

153 reviews

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2.2

All reviews

(153)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Just join the platform

Just join the platform

11 March 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thanks for joining the platform! We're happy to have you with us and hope you enjoy the experience. If you ever need anything, we're here to help.

Rated 5 out of 5 stars

Mobiworkx is an amazing company that…

Mobiworkx is an amazing company that pays for your time and effort. I have been taking surveys during my spare time and I have received so many payments from Mobiworkx through PayPal. I just wanted to thank the Mobiworkx team for creating a wonderful opportunity for the poor people to receive some money that can help them. Thank you 😊 🙏

10 March 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you so much for your kind words! We’re really happy to hear that you’re enjoying your experience with Mobiworkx and that the platform has been rewarding for you. Our goal is to create opportunities where people can make the most of their spare time, so it means a lot to hear your feedback. We truly appreciate having you as part of the Mobiworkx community! 😊

Rated 3 out of 5 stars

Sins they upgrade the sistem I don't…

Sins they upgrade the sistem I don't get much surveys, and when I finally find surveys most of the time I'm being disqualified after some questions

16 February 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello,

Thank you for your feedback. We’re sorry to hear that you’ve been receiving fewer surveys and experiencing disqualifications.

Survey availability depends on the specific needs of our research clients and the profiles they are looking for at any given time. In market research, each survey has strict criteria (such as age, location, interests, or purchasing habits). Participants are asked a few initial screening questions to determine whether they match those criteria. If the responses don’t fully align, the system will automatically disqualify the participant to ensure accurate and reliable results for the study.

Please note that disqualifications are a normal part of the research process and not related to your performance. Keeping your profile updated can help improve your chances of qualifying for relevant surveys.

Thank you for your understanding.

Rated 1 out of 5 stars

Instead of upgrading the site

Instead of upgrading the site, you decided to downgrade,the old site was 1000 times better than the so called the new and improved site, infact among the few survey sites I'm familiar with,mobiworkx is the worst of all"whenever you ask for help they have automatic answer which is unsatisfactory"Could you please login to your account and submit a ticket via your Help Center? When submitting your ticket, please put ‘SITEREVIEW-TP’ in the subject line of your ticket. In addition, please provide me with the phone number and email address, if applicable, that are linked to your account. Once I receive this information, I will be happy to take a close look." This response does not solve anything

14 February 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Caleb,

We’re truly sorry the new site hasn’t met your expectations and understand how frustrating this must be. Some of the steps we ask for may feel complicated, but they help us verify your account and investigate issues thoroughly. Please submit a ticket via our Help Center with ‘SITEREVIEW-TP’ in the subject line so we can personally review your case and provide a proper resolution. We really appreciate your patience and feedback.

Rated 1 out of 5 stars

Mobiworkx has been bad since they…

Mobiworkx has been bad since they upgraded their site and now it has gotten worse. There's hardly any survey to answer and worse, you can't even login into your account once they log you out. For weeks now I have been trying to login, couldn't. They should either fix up or close shop.

8 October 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Olayemi.

I am sorry you have not been enjoying your experience with our MobiWorkX panel and would like to discuss this further to see if there is anything I can do to help.

Could you please login to your account and submit a ticket via your Help Center? When submitting your ticket, please put ‘SITEREVIEW-TP’ in the subject line of your ticket. In addition, please provide me with the phone number and email address, if applicable, that are linked to your account. Once I receive this information, I will be happy to take a close look.

Rated 5 out of 5 stars

It's a good app ,you will get the money…

It's a good app ,you will get the money but you need to focus

29 January 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for your feedback, Onako! We’re glad to hear you’ve had a positive experience. Staying focused definitely helps, and we appreciate you sharing your thoughts.

Rated 2 out of 5 stars

Mobiworkx used to be my best survey…

Mobiworkx used to be my best survey site but unfortunately ever since the so called upgrade it has been very bad. You hardly see surveys and even if you see they are already filled up or you can't click it, so why bother sending it to me? The worst of them all is the fact that I can't even login to my account again for the past three months. I have written to the help center yet nothing. I missed the old mobiworkx before the upgrade.

29 January 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Rejoice Ezekiel.

I apologize that we are not meeting your expectations. Although you have stated that you have already contacted our Customer Support team, could you please submit a new ticket so that I can personally take a look into the issues you are experiencing?

When submitting a ticket, please put ‘SITEREVIEW-TP’ in the subject line of your ticket. In addition, please provide me with the phone number and email address, if applicable, that are linked to your account. Once I receive this information, I will be happy to take a close look.

Rated 1 out of 5 stars

Mobiworkx was once the best in the…

Mobiworkx was once the best in the field but not anymore back then surveys were quick easy and interesting but now can't stand it

24 January 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Makhosi.

I am sorry to hear that you are not enjoying your experience when participating with our MobiWorkX panel.

What specifically did you used to enjoy that you feel has changed? Unfortunately, we can't change the length of surveys that are sent to you we do try to send you surveys based on your interests and lifestyles. Please be sure to complete your "More about me" profiler questions once a year as they become available to you on your dashboard. This will help to ensure the survey opportunities sent to you are more closely aligned to you and the things you enjoy.

Rated 5 out of 5 stars

Am happy now

Am happy now Mobiworkx refunded my reward to my profile. Problem solved thank you Ashley and Mobiworkx

14 January 2026
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Nomame.

I can assure you we are not a scam and that your reward was sent to you via SMS as we have explained on your ticket 10045026. Unfortunately, we are not provided with the Serial Number of our Top-Up reward. This is a security feature to ensure that only the recipient can use the Top-Up reward. We are provided the Transaction ID, which has been shared with you. This is the information we share with all members who contact us stating that they have not received their Top-Up reward. Once this has been provided to the members and they contact their mobile service provider, they are then able to obtain the necessary information in order to use their reward. I apologize that you are not receiving the help you need from Vodacom. While I am not sure if there is anything further that we can do from our side to help you with this reward, this will be escalated again. Please be on the lookout for additional communication from our Customer Support Team on the ticket you have submitted via your Help Center.

Rated 2 out of 5 stars

Third time now that my voucher is not…

Third time now that my voucher is not delivered within 5 days last three claims I always have to submit ticked for are deliveries of a voucher.

You have dropped the ball for overall review score to go below 3. Please correct your shortcomings, I enjoy the platform a lot

21 December 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Gift,

I apologize that you are experiencing difficulty in receiving your voucher. Could you please submit a ticket to our Customer Support Team so I can take a look into your account and see if there is anything I can do to help?

When submitting a ticket, please put ‘SITEREVIEW-TP’ in the subject line of your ticket. In addition, please provide me with the phone number and email address, if applicable, that are linked to your account. Once I receive this information, I will be happy to take a close look.

Rated 2 out of 5 stars

Unable to login

I don't understand what's going on with the site, I have been unable to login for weeks now! Each time I try, it's same error message "too many login attempts".

What's going on???

30 November 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Isibor.

I am sorry to hear that you are unable to login to your account and would like to take a look to see what is preventing you from logging in.

Could you please submit a ticket to our customer support team and provide me with the phone number and email address, if applicable, you have registered with our panel? Please add ‘SITEREVIEW-TP’ in the subject line of your ticket to make it easier for me to see it.

Once I have the requested information, I will take a look and see what is happening.

Rated 1 out of 5 stars

I HAVEN'T BEEN ABLE TO LOGIN INTO MY…

I HAVEN'T BEEN ABLE TO LOGIN INTO MY MOBIWORKX ACCOUNT FOR 6 MONTHS! MIND YOU, I HAVE BEEN FOLLOWING UP THE TECHNICAL SUPPORT TEAM, BUT NO IMPROVEMENT HAVE BEEN MADE!

WILL THIS BE EVER RESOLVED??? I'M FRUSTRATED AT THIS POINT!!!

1 May 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Jennifer.

Again, I apologize for the issues you are experiencing but, as stated to you in our response to your last review, the issues you are experiencing is beyond our control.

However, despite the issues you have experienced, I can see that you have now been able to login to your account, complete a survey and received your LifePoints on November 18, 2025. This is great news!

Thanks for being so patient and for continuing to be an important part of our LifePoints Community.

Rated 1 out of 5 stars

Can't login anymore I don't know why??

2 October 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Michael.

I apologize that you are experiencing difficulty when trying to login to your account. Could you please submit a ticket to our Customer Support Team so I can take a look into your account and see if there is anything I can do to help?

When submitting a ticket, please put ‘SITEREVIEW-TP’ in the subject line of your ticket. In addition, please provide me with the phone number and email address, if applicable, that are linked to your account. Once I receive this information, I will be happy to take a close look and find out why you aren't able to login.

Rated 3 out of 5 stars

Hi I want support to edit my survey so…

Hi I want support to edit my survey so that I can move to other survey please help

10 November 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Queen.
I would love to help you the best I can with your request. However, I am not exactly sure what you are asking. Can you please submit a ticket to our Customer Support Team and provide a detailed explanation of how I can help you further?

When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away. Please also provide me with your mobile number and email address, if applicable, so I can take a close look into your account, if needed.

Once I have this information, I will be happy to help any way I can.

Rated 1 out of 5 stars

I withdrew directly to my phone number…

I withdrew directly to my phone number but it never reflected on the other end but on the site it shows it was succesful

4 November 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Zipporah.

I apologize that I am not quite sure what you mean when you say, "I withdrew directly to my phone number...". I would like to see how I can help. Can you please submit a ticket to our customer support?

When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away. Please also provide me with your mobile number and email address, if applicable, as well as a detailed explanation about your experience so I can provide you with the best customer support possible.

Rated 1 out of 5 stars

can't login

4 November 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Rytchie.

I am sorry to hear that you are having troubles trying to login to your account. I would like to see if there is anything that I can do to help you get logged in. Could you please submit a ticket to our Customer Support Team and provide me with your account information including your mobile phone number and email address, if applicable?

When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.

I am looking forward to hearing from you I can take a look and figure out why you are having issues logging into your account.

Rated 2 out of 5 stars

I can't login any more it keeps saying…

I can't login any more it keeps saying too much login attempt If my details is correct I should try again later please fix the logins page

28 October 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Emmanuel.

I am sorry to hear that you are experiencing an issue when trying to login to your account. I would like to take a look into your account to see if there is anything I can do to help you get logged in.

In order to do so, I will need you to submit a ticket to our customer support team and provide me with your mobile number and email address linked to your account, if applicable.

When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.

Once I have your account information, I will take a look and see if there is anything I can do to help you get logged in.

Rated 4 out of 5 stars

Mobiworkx survey is the best

Mobiworkx survey is the best, they are not a scam, after doing your survey your payment will be reflect immediately, and have withdrawn 3x on the app.I really appreciate the app and please you people should should try and make many survey available

20 September 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Fatai. I am so glad to hear that you are enjoying our MobiWorkX panel! Having happy members is our number one priority!

Rated 1 out of 5 stars

I really wish to give zero star

I really wish to give zero star, we do complain about their upgrade they do nothing, l did a survey till the end and they did not credited the amount to my balance, secondly we are still experiencing more closed surveys making it hard to make 5 dollars, eversince you partnered with lightspeed things are dead on this site really, that lightspeed is a complete scam, they are busy closing surveys and pocket the money for themselves,what's the use then of sending surveys if we can't complete even 1 out of 10 you do sends

26 September 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Lee.

I apologize for the issues you have been experiencing when participating with our MobiWorkX panel and any frustration you are feeling. This is definitely not how we want our members experience to be! Could you please do me a favor? Please submit a ticket to our Customer Support Team and provide me with your account information so I can take a closer look and try to figure out what is happening?

Rated 1 out of 5 stars

Absolute shame & scamof a platform

Mobiworkx should be ashamed to run a platform like this. I joined in 2021 and for years I have never been paid a cent. Every time I got close to completing a task you disqualified me just to avoid paying. This is pure exploitation.

No one should waste their time here. I left my full review here, so others don’t fall into the same trap. This platform should not even be operational.

12 September 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello.

I am sorry to hear about the experience you have had as a member of our MobiWorkX panel. I would really like to be able to look into your concerns further. Could you please contact our customer support team and provide your account information so I can look closely into your account to see what has happened?

When you submit your ticket, please add "SITEREVIEW-TP" as the Subject so it is easy for me to spot and I can start taking a look right away!

I am looking forward to hearing from you so that I can help further with your concerns.

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