SCAM when you sign up it shows 0.50c charge. No where does it say you have subscribed and charged $50 US. Even PayPal would not refund. They offer 50% refund or 100% after 30 days. Don’t believe it. I... See more
Company replied
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Scam, reused my card without authorisation. $.37c my ass, they just charged my card $50USD today after a transaction under one dollar a few days ago. Now I have to cancel my card and launch a dis... See more
Company replied
Naughty Tech or MobiLocator is a total scam. You click on locate your phone and some get an initial charge of .89 cents - somehow. Then, if you don't check your automatic payments on PayPal, you find... See more
Company replied
DO NOT TRUST THIS COMPANY!!! It's a complete scam. The service DOES NOT work. Then when you try to re-access your account to cancel the subscription, you're locked out - despite using the password res... See more
Company replied
1.1
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141 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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SCAM when you sign up it shows 0.50c…
SCAM when you sign up it shows 0.50c charge. No where does it say you have subscribed and charged $50 US. Even PayPal would not refund. They offer 50% refund or 100% after 30 days. Don’t believe it. I am going back to PayPal with all of these reviews.
25 February 2026
Unprompted review
Reply from Mobilocator
Dear Michelle Anne Mathwin,
Thank you for sharing your experience. We are very sorry to hear about your concerns and understand your frustration regarding the charge.
We would like to clarify that our service includes a trial period, which allows users to test the platform at a low initial cost before any subscription is activated. After this period, the subscription continues automatically unless it is cancelled within the trial timeframe. This information is presented during the signup process and in our terms.
That said, we sincerely regret if this was not clear to you or if it felt misleading. Your experience does not reflect the level of transparency we aim to provide.
Please rest assured that we are here to help resolve this situation. Our team can:
Review your account and billing details
Confirm the status of your subscription and cancellation
Reassess your case regarding a refund
We kindly invite you to contact us directly so we can handle your request promptly and fairly:
📞 +44 20 3318 9307 (Du lundi au samedi, de 8h à 20h)
📧 contact@mobilocator.com
Once your case has been reviewed and resolved, we would greatly appreciate it if you could consider updating your review to reflect the outcome.
Kind regards,
Customer Support Team
Mobilocator
This website is a scam
This website is a scam. I tried to use it with my own number and never received a text. Tried to cancel and receive an error page. Every time I sent an email to cancel, but we’ll see if my card gets charged again. I probably will have to close that card and get a new one.
31 December 2025
Unprompted review
Reply from Mobilocator
Hello Rachelle,
We are sorry to hear about the technical difficulties you encountered. This is certainly not the experience we want for our users during their trial period.
Please be assured that Mobilocator is a legitimate service and we have a dedicated team to handle your requests. If you encountered an error page, it may have been a temporary connection issue, but we want to confirm that your cancellation request is being prioritized.
Regarding your experience:
The Trial Period: Our $0.37 offer is designed specifically to let you test our location technology without commitment. If a technical bug prevented the service from working for you, we want to make it right.
Cancellation: If you have already sent an email to our support, your request is being processed. There is no need to cancel your bank card; we are committed to ensuring no further charges are made if the cancellation is requested within the trial timeframe.
We invite you to contact us again at 📧 contact@mobilocator.com or call us at 📞 +44 20 3318 9307 (Monday to Saturday, 8 a.m. to 8 p.m.) so we can manually confirm your account status and resolve this immediately.
Once we have fixed this for you, we would be very grateful if you would consider updating your review.
Best regards,
The Mobilocator Team
Beware! Fraudulent scam!
The people behind this fraudulent company belong behind bars!
DO NOT USE!
If you have lost money to these scam artists, report it to your state Attorney General as fraud.
30 December 2025
Unprompted review
Reply from Mobilocator
Hello Doug,
We take your comments very seriously, but we must firmly disagree with the term "fraud." Mobilocator is a legitimate service used by thousands, operating under clear terms and conditions.
It appears there may be a misunderstanding regarding our introductory offer. We offer a 72-hour trial period for a very low initial fee, specifically so users can test the site before any long-term commitment. This trial period is clearly explained during the signup process:
If the service meets your needs, the subscription continues.
If it doesn’t, you can cancel easily at any time during the trial to avoid the monthly fee.
We understand that missing the cancellation deadline can be frustrating, but we are here to help. Rather than taking unnecessary legal steps, we encourage you to talk to us directly. We are always open to resolving billing disputes amicably for users who acted in good faith during their trial.
Please reach out to our team at 📧 contact@mobilocator.com or call us at 📞 +44 20 3318 9307 (Monday to Saturday, 8 a.m. to 8 p.m.).
We would appreciate the opportunity to fix this and hope you will reconsider your rating once you see our commitment to customer satisfaction.
Best regards,
The Mobilocator Team
Scam, unexpected $50USD charge
Scam, reused my card without authorisation.
$.37c my ass, they just charged my card $50USD today after a transaction under one dollar a few days ago. Now I have to cancel my card and launch a dispute to get the money back. Scam.
And now, 2026-01-22 they've made an ass-covering reply pretending their hidden charge was totally transparent and known from the start. It isn't. The UI makes sure you don't know about the upcoming scam.
26 December 2025
Unprompted review
Reply from Mobilocator
Voici une proposition de réponse stratégique, professionnelle et rassurante pour cet avis. L'objectif est de clarifier immédiatement le fonctionnement de la période d'essai pour désamorcer l'accusation de "scam" (arnaque) et inciter le client à vous contacter pour un remboursement plutôt que de passer par un litige bancaire.
Réponse proposée (Anglais)
Subject: Clarification regarding your trial period and subscription
Hello Jared,
We are sincerely sorry for the frustration caused by this charge. We want to clarify that Mobilocator is a transparent service, and there is no unauthorized use of your card.
When you started your location request for $0.37, it initiated a 72-hour trial period. This trial is designed to let you test the full capabilities of our service before any commitment. As stated in our terms at signup, if the subscription is not cancelled before the end of these 3 days, it automatically converts into a monthly plan, which explains the $50 charge.
We understand that this may have been overlooked, and we would like to help:
No need to cancel your card: This is a standard subscription process that can be managed directly with us.
Refund Request: We invite you to contact our support team immediately. We are committed to finding a fair solution for our trial users.
Please contact us at 📧 contact@mobilocator.com or call us at 📞 +44 20 3318 9307 (Monday to Saturday, 8 a.m. to 8 p.m.).
We value your feedback and hope you will consider updating your review once we have resolved this for you.
Best regards, The Mobilocator Team
Total scam I had to cancel my debit…
Total scam I had to cancel my debit card and get a new one because of them and their practices of just taking money and not allowing you to cancel. They try to send you to a third-party to cancel that also automatically charges your account. Most frustrating company I’ve ever encountered since the actual mobile find does not work correctly.
1 October 2025
Unprompted review
Reply from Mobilocator
Thank you for your feedback! 😊
If you experienced any issues or have questions regarding your booking or tracking, our customer support team is available to assist you promptly:
📞 +33 805 081 070 (toll-free, Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@mobilocator.com
We strive to provide a reliable and efficient service for all our users.
I cancelled the same day- fraud!
I cancelled the same day as I registered. I actually cancelled twice just to confirm that it went through. I never received an email of it being cancelled, nor an email receipt of the 89-cent purchase. Then I saw the $50 charge the next day. I tried contacting every avenue on the site, but it led nowhere. The robot ended up "cancelling" my subscription, so we will see if I will be charged again. This website is an absolute scam. DO NOT USE! It also said I would hear about a possible refund in 30 days- but I am not counting on it at all.
22 August 2025
Unprompted review
Reply from Mobilocator
Hello,
We’re truly sorry to hear about your experience and completely understand your frustration.
Please note that our service includes a trial period with no commitment, during which you can explore all features freely. If the subscription is not canceled within this trial, it renews automatically as stated during the sign-up process. That said, if you canceled within the trial, we absolutely want to look into this and make things right.
We're sorry you didn’t receive a cancellation or payment confirmation — this can sometimes happen due to email filters or a typo in the email address. Either way, we’re here to help and resolve the issue as quickly as possible.
Please don’t hesitate to reach out to our team at +33 805 081 070 (toll-free), Monday to Saturday, 8am–8pm, or by email at contact@mobilocator.com
. Just send us the email address you used to register, and we’ll gladly verify your account and, if needed, process a refund promptly.
We sincerely hope to regain your trust.
Best regards,
The Mobilocator Team
Fraudulent Site!( Period).
The site charges an amount does not provide A service,Sets up automatic payment of 49.00$ for the following day.Will have to Alert Paypal following day since Paypal Bank closes at 6:00pm Pacific time
2 July 2025
Unprompted review
Reply from Mobilocator
Hello Roberto Ramirez,
Thank you for your feedback.
We are sorry to hear about your experience. Please note that our service includes a trial period allowing you to test Mobilocator before any long-term commitment. We encourage all users to carefully review the terms when subscribing.
To help resolve your situation, please contact our customer service team directly at contact@mobilocator.com or by phone at +33 805 081 070, available Monday to Saturday from 8 a.m. to 8 p.m.
We hope to assist you and clarify any concerns.
Very good day,
The Mobilocator Team
Reply from Mobilocator
Hello Phyllis Johnson,
Thank you for your feedback — we’re truly sorry to hear that your experience hasn’t been positive so far.
We’d appreciate the opportunity to understand what went wrong and help make things right. Please don’t hesitate to contact our support team so we can look into your case and assist you directly.
We’re available from Monday to Saturday, 8am to 8pm, by phone at +33 805 081 070 or by email at contact@mobilocator.com.
Kind regards,
The mobilocator.com Team
Literally useless
Literally useless. And their helpless is an AI bot. This isn’t a real locator service. You enter the number and then they send a message to it asking for location. Supposedly anonymously but who the heck knows. Such a total scam.
3 January 2025
Unprompted review
Reply from Mobilocator
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
DO NOT USE! FRAUD! SCAM!
I gave it a cell phone number to locate and it said it would be 89 cents so I tried it with 2 different cards and both were declined even though I have much more money in those accounts. I did not sign up for an account so after reading these reviews, I'm wondering if they are going to try and charge me the $40+ that all of the other 1-star reviews mentioned. And if they do, will they do it on both cards I tried to use? I'll do much more than leave a bad review here. Based on the phone number they are giving in the response, they are not in the United States. They will be looking at international internet fraud charges.
By the way, they give an address in their response to the complaints, but it differs from what is on their website. If the one they provide does not work for you... you might try this one: support AT Celltracks DOT net
18 November 2024
Unprompted review
Reply from Mobilocator
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
Naughty Tech or MobiLocator is a total…
Naughty Tech or MobiLocator is a total scam. You click on locate your phone and some get an initial charge of .89 cents - somehow. Then, if you don't check your automatic payments on PayPal, you find you have a monthly charge of 49US Dollars! Attempts to reach the company or cancel futile. Please alert PalPal to fraud scam activity. Detail your experience on PayPal as they refused to refund the money and deemed the transaction valid initially. Update, I did contact the credit card company linked to PayPal and they are investigating. How can Google let these sponsored frauds continue? ...... Read the reply, don't believe a word they spew. Contacted credit card company, waiting for response. May be forced to cancel my card and get a new one. Scammers.
3 November 2024
Unprompted review
Reply from Mobilocator
Hello,
Thank you for sharing your feedback. We are sorry to hear about your concerns and would like to clarify a few important points.
First, we do not use PayPal as a payment method on our platform, so it appears there may be some confusion or a mix-up with another service. We encourage you to double-check the source of the charges you have described.
If you believe the issue is related to us, we would like to investigate further and assist you. Kindly contact our support team at contact@mobilocator.com or call us at 442033181227 with details such as your email or order reference.
Please rest assured that we take allegations of unauthorized charges very seriously and are committed to resolving such issues promptly.
Best regards,
The Mobilocator Team
Big Big SCAM
Big Big SCAM! They do not allow you to cancel during so-called trial-period. They will probably cut and paste some generic answer about not getting hold of me. Absolute hogwash. I will be alerting the Hong Kong authorities if not resolved very very soon.
5 October 2024
Unprompted review
Reply from Mobilocator
Hello,
Thank you for sharing your concerns. We are truly sorry to hear about your experience and any frustration you’ve encountered.
Please rest assured, it is not our intention to prevent any customer from canceling during the trial period, and we take such matters very seriously.
To assist you further and resolve this issue as quickly as possible, please contact our customer service team at +44 20 33 18 12 27 or via email at support@mobilocator.com. We are committed to finding a solution for you.
Thank you for your patience, and we hope to resolve this promptly.
Best regards,
The Mobilocator team
Pity I didn’t read the review below
Pity I didn’t read the review below. Fraudulent company. Located my phone in New York when I am in the UK! Supposed to be 89c but ended up with a monthly subscription that I did not agree to. Now trying to get a refund.
27 September 2024
Unprompted review
Reply from Mobilocator
Hello Louise Diamond,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
I would give 0 stars if possible
I would give 0 stars if possible. Did not locate the phone number I thought I was paying .89 cents for. Read the fine print. I was searching for a lost phone but the phone needs to give permission to show location which isn't going to happen if it's lost... "Results" showed the phone in a different area location than it was. To get results the phone needed to respond to request to give an exact location. Auto renewed for $49.80 without any sign-up or agreement that I was aware of. Paypal is asking for the billing agreement but there is none. Scam, fraud, waste of money. Buyer beware!
31 August 2024
Unprompted review
Reply from Mobilocator
Hello Tami Griffey,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
HOW DO I CANCEL!!?????
HOW DO I CANCEL!!?????
First of all, it was Completely WRONG and said my phone was FAR from where it was. Second, HOW TO I CANCEL!! This site is extremely sketchy.... all kinds of glitches, and won't bring me to anywhere for me to cancel or a phone number to call!!
25 August 2024
Unprompted review
Reply from Mobilocator
Hello Tiffany Detzel,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
They never showed my payment as received
I sent my payment via BTC, as they requested, but they never showed the payment as received, so my money got lost, although Blockchain says it was actually delivered. The final fact is that I never received the service I paid for.
4 August 2024
Unprompted review
Reply from Mobilocator
Hello Ivanor,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
They told me the phone was in Texas…
They told me the phone was in Texas which it was, but 350 miles from their location. RIPOFF
And they tried to stick me with a $49/mo renewal fee.
Stay AWAY
20 May 2024
Unprompted review
Reply from Mobilocator
Hello William,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
I lost my phone/cannot contact Mobilocator
I lost my phone, and tried this service and was billed $1.05 to my credit company. They did not find my phone. Immediately sent an email because their phone number is out of service, to cancel. I do not want the charge of $39.99. I contacted my credit company to block all credit charges. I hear Mobilocator is a scam. No one should be charged this outrageous amount for nothing. Cancel them!
13 November 2023
Unprompted review
Reply from Mobilocator
Hello Rose Mento,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
Scam
Scam. Didn’t do a thing to find my phone. Charged me $39.99 per month for nothing. Trying to cancel with no luck. Phone number is not in service. Be warned The phone number listed on web site is not in use. I have been begging for them for to cancel my service. A true headache. They respond to reviews but it is a truly awful experience as a customer
31 October 2023
Unprompted review
Reply from Mobilocator
Hello Laura Kelly,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2033181227 or by email at contact@mobilocator.com
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Mobilocator team
Sucked in!
I too got sucked in! My wife misplaced her phone this system sent the co-ordinates of my phone instead....go figure? I immediately unsubscribed, don't waste your time or money.
23 January 2023
Reply from Mobilocator
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on 33 805 081 070 or by email at contact@mobilocator.com.
Our advisors are available to you every day of the week.
Yours faithfully,
The mobilocator team.
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