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Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electrical Wholesaler
  4. Electronics Store

Written by the company

Vi er en norsk nettbutikk som selger mobiler og annet forbruker relatert elektronikk varer til sluttkunder I tillegg har vi en B2B enhet som driver med salg til bedrifter.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

73 reviews

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Rated 1 out of 5 stars

Before Christmas i order a phone

Before Christmas i order a phone. I use svea that i can pay it per 3 months. But I didn't signed contract... i write so many letters to mobilkjop and ask to cancel what i order. Now its 2 months silence from mobilkjop. And "svea" ask me to pay for phone. And its left one month to puy all cost. But i didn't even get that phone... i didn't signed contract... in website of mobilkjop they write that my order is send. But when i check in posten they say that they waiting from sender. So why mobilkjop is silent why they didn't answer to me? I ask 3 times to cancel and there is no answer no phone just a notification that i need to pay and it left one month to pay and what will be after??? "Svea" raise amount because i didn't pay???? But i didn't get my order at all. I think i need to ask police what to do.

30 November 2022
Unprompted review
Rated 1 out of 5 stars

This is an quazi-bank

Basing on my experience with mobilkjop.no I assume they run kind of quazi-bank activity. They holding clients money for about 2..3 months and sending back without any interest of course.

16 August 2022
Unprompted review
Rated 1 out of 5 stars

An iphone and a lot of lies

I ordered an iphone which was shown "in stock".
I only got the order confirmation and nothing further.
No reactions on emails.
Always I had to phone where I had to hear "excuses" - lies. "Has send it 2 times, must have tomorrow" ...
After 14 days I got a shipping number which was never shown as really actually send out - never scanned by post.
Another 14 days later I canceled my order and asked mobilkjop to refund.
No reaction ...
After more than 30 days I had to open a credit card complainent on the DNB bank.
They send the case to VISA which can last up to 60 days.
After altogether 45 days also from the bank no money returned.
It seems I have to contact the police ...

The answer of mobilkjøp here under my claim from 31. Dez. 2022 contains more lies ...
Yes I got my money back after claiming my bank and the credit card company.
Without any apologies or even a simple email from mobilkjøp ...
It's most likely the money was returned by the credit card company and not by mobilkjøp.
But now it seems the page of mobilkjøp is shut down.
Thanks.

22 September 2022
Unprompted review
Mobilkjop logo

Reply from Mobilkjop

The only lie here is your statement in whole case , The refund was given from us on the 30th of november by Svea , 14 days before you claim u didnt get your funding back. and the refunded amount is back on that paymentservice before you even write the review saying you didnt get your funds.

Rated 1 out of 5 stars

Scam

I order airpods in October and I call them to cancel my order ,they told me they will contact economi and call me back but they didn't. I called next day and they told me they will refund me but I didn't get any refund its 2 weeks now .They don't answering mails and phone only if you are lucky
It's a scam.
I will go to police to report this

15 October 2022
Unprompted review
Mobilkjop logo

Reply from Mobilkjop

the refund was done after the cancelletion, but u have two parites involved here, first svea is returning the funds to VIPPS and then VIPPS uses 10 days to refund you . This is a process we do not take part in at all and are not able to decide over at all, you have your refund back a long time ago.

Rated 1 out of 5 stars

I have ordered apple airpod max from…

I have ordered apple airpod max from this site. It’s been a month they were not able to send it. They have all sorts of different excuses and today they promised to deliver the product on my doorstep since according to them Bring has been returning my parcel back to the warehouse. This website is a complete scam. Please do not use this. I hope they return my money or I am taking to forbruksradet.

26 August 2022
Unprompted review
Mobilkjop logo

Reply from Mobilkjop

Hello , U have made a cancelletion , and your funds has been refunded as u are well informed about, and we have said to all that bought that Airpods max that there is a issue on these deliveries. its not a scam at all, nor will it ever be on our side
We do on the other hand appoligise for the delivery issue on this order,

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