shop.aidacare Reviews 195

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Recently had a need for a wider overchair table for my father (to enable the table to fit to either side of his lifting armchair) at the nursing home (with the standard tables not able to move close... See more

Company replied

Rated 5 out of 5 stars

By using Mobility HQ we saved at least $150 in comparison to one of their competitors. Products are of a high standard especially the Aspire Vogue walker. Being made of carbon fibre makes it light and... See more

Rated 4 out of 5 stars

Lovely internal walker. My only concern is the brakes are not strong enough to hold the walker steady when applied. The process of applying the brakes by squeezing them hard is not useful for my wife... See more

Company replied

Rated 5 out of 5 stars

Good amount of options for lift recliner, great in store service at Aidacare EPPING. Appreciated discount on what as a pricey item - good delivery charge and gear that the chair was set up for my elde... See more

Company details

  1. Health & Medical

Written by the company

Our mobility and disability equipment has been designed to be cost effective, robust and easy to use. The increased build-quality results in more durable aged care products to ensure the safety and independence of our customers. View our fantastic range.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

195 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service from Aidacare

Good amount of options for lift recliner, great in store service at Aidacare EPPING. Appreciated discount on what as a pricey item - good delivery charge and gear that the chair was set up for my elderly Mum. Thank you

23 December 2025
Rated 5 out of 5 stars

I am being honest

I am being honest, I have bought quite a few things lately and I am sorry I can't remember which product/item I bought from you, usually a firm puts a picture of the purchased item up so one can identify with it......hello.....

23 December 2025
Rated 5 out of 5 stars

Aspire Ninja Carbon Walker Excellent service and price!

I viewed the Aspire Ninja Carbon Walker in the shop in Lansdale WA. I then bought it online as I received an email with a discount offer which made it $200 cheaper than the nearest competitor but it couldn't be used in the shop. I paid extra to have it delivered fully assembled.
Everything went smoothly, the delivery was on time and exactly what I ordered. I'm very happy with the service and the quality of the product.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst Ever…

Their communication was the worst I have ever come across. My order was delayed and there was no communication about it at all. Despite repeated attempts on my part through phone calls and emails to contact them, they ignored the lot. My Hi Vis safety flag came today and it is missing the fitting bracket. What a surprise!!! Instead of contacting them about it (I mean, why waste my time) I have opted to purchase the bracket from a completely different company. Just an update on this. About 1 hour after this went live, their delivery person bought around a bracket. Too late. Already ordered from another retailer.

14 May 2025
Unprompted review

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