Mobilise Reviews 

259
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mobilise provide a great support network for Carers. Loads of useful information & interesting articles. It connects people from all over the UK into a community who listen to each other & communicate... See more

Company replied

Rated 4 out of 5 stars

My partner who has been long term disabled from his cerebral bleed age 54 and is now 79. The need for you is more apparent as I am worn out with the long term care and getting the emails is very sup... See more

Company replied

Rated 2 out of 5 stars

I had came to get my phone repaired at least 3 times from this shop. my first time coming, i had an ink leak in my screen and i thought i’d pop in and get a brand new screen. i noticed a few weeks lat... See more

Company replied

Rated 3 out of 5 stars

Too much digital push. Little separation of types of carers. Early days, but unimpressed so far.

Company replied

Company details

  1. Consumer Advice Center
  2. Information Service

Written by the company

Mobilise is the online service that harnesses the collective knowledge, wisdom and expertise of unpaid carers and empowers those that care to thrive.


Contact info

3.9

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(259)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Was easy to understand and very quick to fill in form

4 June 2022
Mobilise logo

Reply from Mobilise

Hi Debbie - thank you for leaving us a review! We're glad to hear that you found our forms quick and easy to fill in. :)

Rated 5 out of 5 stars

I have found the group a caring bunch…

I have found the group a caring bunch of people, they have helped me with a few questions and pointed me in the right direction.
Reading the other post's have found them most beneficial thank you very much for now and future posts.

28 May 2022
Mobilise logo

Reply from Mobilise

Hi Raynor - thank you for being a part of the Mobilise community! We're glad you've found us and even better, that you found the group beneficial.

Rated 5 out of 5 stars

Help and advice for carers

It’s good to see that there are people worse off than me. I have also been able to receive helpful advice and guidance.

28 May 2022
Mobilise logo

Reply from Mobilise

Hi Valerie - thank you taking the time to leave us a review. We're glad to hear that you have received helpful advice and guidance from the Mobilise community.

Rated 5 out of 5 stars

I was asking for specific advice on how…

I was asking for specific advice on how to deal with a situation. I was given step by step advice on how to deal with the situation with Social Services, which has given me the confidence to deal with the problem.

21 May 2022
Mobilise logo

Reply from Mobilise

Dear Michelle - thank you for taking the time to us a review. It makes us super happy to hear that you've gained the confidence to deal with the problem - we're here whenever you need us!

Rated 5 out of 5 stars

it's good to know there other carers…

it's good to know there other carers stuck at home unable to go out independent.

7 May 2022
Mobilise logo

Reply from Mobilise

Hi - thank you for leaving us a review. We're glad you were able to connect with other carers in the Mobilise community.

Rated 5 out of 5 stars

Mobilise has been very helpful and I…

Mobilise has been very helpful and I know that if I need anyone I can organise a phone call, it isgood to know that there is always someone there to help me

7 May 2022
Mobilise logo

Reply from Mobilise

Hi Wendy - thank you for taking the time to leave us a review. We're always here when you need a listening ear!

Rated 5 out of 5 stars

Helpful

Helpful, supportive and friendly. Helps to avoid isolation of situation.

30 April 2022
Mobilise logo

Reply from Mobilise

Dear Julie - it's amazing to hear our community has helped you avoid isolation. We're here whenever you need us!

Rated 5 out of 5 stars

Although I haven’t been a member of…not alone

Although I haven’t been a member of this group for long, it’s help has been invaluable. As a cater you feel as if you are the only one in this situation, and it’s great to be able to talk to other people in similar circumstances.

30 April 2022
Mobilise logo

Reply from Mobilise

Hi there - thank you for taking the time for leaving us such a kind review. We're super glad to hear that the support you received from our community has been invaluable. :)

Rated 5 out of 5 stars

Lots of very good information It…

Lots of very good information It arrive at a good pace so didn’t feel over whelmed.

9 April 2022
Mobilise logo

Reply from Mobilise

Hello Lorraine - thank you for leaving us a review! We're glad you were able to find the information you needed. :)

Rated 5 out of 5 stars

Perfect

Excellent friendly, informative and confidential group

9 April 2022
Mobilise logo

Reply from Mobilise

Hi Lorraine - thank you for leaving us a review. We're glad you found Mobilise's services useful. :)

Rated 5 out of 5 stars

Mobilise is a great site for knowledge…

Mobilise is a great site for knowledge of illnesses carers have to deal with not only in themselves but people they care for.It make you feel part of the group being a carer.

2 April 2022
Mobilise logo

Reply from Mobilise

Hi Timothy - thank you for leaving us a review! We're always glad to hear that you've found our community and resources useful.

Rated 5 out of 5 stars

Very informative and helpful site

Very informative and helpful site. Have got more help and advice from them than anywhere else.

12 March 2022
Mobilise logo

Reply from Mobilise

Dear Melanie - thank you for leaving us a review. We're super glad to hear you found our services helpful!

Rated 4 out of 5 stars

I quite appreciate their efforts

I quite appreciate their efforts, but there were too many references which take too much time to read!

12 March 2022
Mobilise logo

Reply from Mobilise

Dear Edmund - thank you for leaving us a review. We will definitely bear this in mind.

Rated 4 out of 5 stars

Excellent information and and great to…

Excellent information and and great to be in touch with other people in similar circumstances.

5 March 2022
Mobilise logo

Reply from Mobilise

Thank you for leaving us a review Teresa! The Mobilise community are here for you whenever you'd like to talk/have questions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look