Mobile Tyre Buddy LTD Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing how helpful the team is when unexpected emergencies happen. Customers frequently praise the rapid response times, noting that technicians arrive quickly and resolve roadside problems with great efficiency. People constantly highlight that the staff members are extremely polite, friendly, calm, and professional during very stressful situations on the road. Some reviewers were not happy with unexpected extra costs, mentioning sudden price increases and additional charges demanded right after the work was finished. A few other people also felt frustrated because they received poor communication regarding expensive bills, unexpected fees, and low quality budget replacement tyres.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times and professional roadside... See more

Staff

Customers had positive experiences with staff, highlighting helpful and efficient service from both telephone... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the costs involved. Some reviewers... See more

Response time

Clients share positive opinions on response time, noting that calls are answered immediately and technicians... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called them at 8:00pm the night before as tyre had gone flat and needed a replacement. Arranged for an appointment the following morning for between 9:00 - 10:00am and paid a reasonable deposit. The f... See more

Company replied

Rated 5 out of 5 stars

Top class guys. Return customer and won’t use anyone else. Zaheed was brilliant getting my nut out, all within 15/20 minutes and even secured the car with rocks and bits he could find. Recommend these... See more

Company replied

Rated 5 out of 5 stars

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus... See more

Rated 5 out of 5 stars

Getting a new tyre fitted was the easy part, quick, efficient but expensive but it was a mobile service after all. The only problem I had was I waited for a week for an invoice, which is ridiculous. T... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We offer a 24/7 mobile tyre fitting service. We will ensure that we offer you the best possible emergency call out service when you need us the most. Have you broken down and are looking for roadside assistance? Look no further we are here to help! Have you had a puncture in the middle of nowhere with no spare wheel and are looking for assistance? Look no further mobile tyre buddy is happy to help. We can change your Tyre on the spot anywhere you may be. We have a fleet of vans that carry the equipment you find in a garage all in the back of a van!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(303)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. As a wheelchair user they were very helpful and really understood my needs as a wheelchair user. Sam who booked me in was amazing. Thank you

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Really quick to arrive

Really quick to arrive, friendly service, reasonably priced compared to some garages and so convenient that they come to you! Highly recommend

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Flat tyre at local attraction

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus all the information which I needed. They were contactable on WhatsApp, the whole time. Zama arrived after 1 hour, which was within the time frame. He was courteous, polite & respectful. He fitted a new tyre in around 15 minutes. Excellent service at a good price for an emergency callout. I would recommend Mobile tyre buddy.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great guy who fitted tyre. All done and dusted within two hours from first phone call to back on the road.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Mobile Tyre Buddy - excellent service

Mobile Tyre Buddy were quick to answer, quick to give me a price and quick to arrive to change a tyre. Fast and efficient service from Khyber , who was very polite and courteous! I would recommend them to friends and family!

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Rang up to get a quote for a tyre to be…

Rang up to get a quote for a tyre to be replaced and given a price of over £200 which was much more than a quote from a local company. When I told the man I wouldn’t bother was told in a very rude manner to take my car to a garage then!! Obviously this man needs a course in customer service care.

25 February 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Lesley,

Thank you for bringing this to our attention.

We are absolutely disgusted to read your comments and the version of events described, as this is not the level of communication or professionalism we expect from any member of our team. We take customer service extremely seriously, and any suggestion that a customer was spoken to in a rude or dismissive manner is deeply concerning to us.

We would like to make it clear that all of our calls are recorded. We will be reviewing the call in full to understand exactly what was said and how this situation was handled. If there has been any lapse in professionalism, it will be addressed immediately and appropriately.

With regard to pricing, our quotes reflect a number of factors including the specific tyre requested, brand, load and speed rating, availability, fitting, disposal of the old tyre, and in some cases emergency or same-day service. We pride ourselves on offering high-quality products and a responsive service, which may not always be directly comparable to other quotes. However, pricing should always be explained clearly and respectfully.

Regardless of the circumstances, no customer should ever feel dismissed. If you would be willing to contact us directly, we would genuinely appreciate the opportunity to review the call recording with you and discuss this properly.

We are committed to transparency, accountability, and continuous improvement, and we will not shy away from investigating this thoroughly.

Kind regards,
Director

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. From putting the phone down to getting back on the road took less than an hour, impressive considering it was late on a Friday afternoon.
With the state of the roads now i have no doubt that i will be using these guys again at some point.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service 100% recommend

Great service, technician attended within 30mins of my call. Wasn’t a straight forward job either but he stuck at it, where many would have given up! 100% will use them again, great price considering it was a Sunday as well!

22 February 2026
Unprompted review

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