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MobileRecharge.com Reviews 10,532

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 619 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and convenient, highlighting its reliability and straightforward user experience. Many appreciate the instant top-ups and the clear, simple interface, making it an excellent choice for sending recharges, especially for those living overseas. However, some people were dissatisfied with the pricing, finding it expensive and noting unfavorable exchange rates. There were also occasional issues with payments, where money was debited but the service was not received, leading to frustration and a lack of resolution. A few customers also reported problems with logging into their accounts or unexpected hidden subscriptions.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and ease of use.... See more

User experience

People report positive experiences with user experience. Many customers praise the application and website... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers reported quick and efficient... See more

Price

Consumers find price to be ambiguous. Many reviewers express dissatisfaction with high service fees,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’d give Mobile Recharge five stars, but I’m giving four because it’s expensive. Rebtel is cheaper, but it has logged me out before, making my credits inaccessible. I prefer Mobile Recharge for its co... See more

Rated 4 out of 5 stars

All my orders have been professionally executed. I think the company is doing a great job! I also think the Sales(reductions) are not evenly distributed. Some countries are neglicted.

Company replied

Rated 4 out of 5 stars

They have more than one choice to recharge a phone in Tigo Honduras. They do not explain the difference. I cannot tell what each level is. It would be nice to have a detailed explanation.

Company replied

Rated 5 out of 5 stars

A bit expensive but they're the best!!! They force you to use their exchange rate with is not an exchange rate really. Plus they add a fee. Anyhow, they've never let me down and made my life easie... See more


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

About MobileRecharge.com

Written by the company

Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators.
The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:

Written by the company

24/7 Customer Service

Recharge Mobiles Online

With over 20 years of experience, we deliver security and reliability

With MobileRecharge.com, it's easy to make your family and friends happy! It takes only seconds to top up their mobiles back home. Fast and secure mobile recharges, exciting bonuses and more.

  • Fast & secure top up service
  • Send credit to any of the 160 countries
  • Refill minutes & data in 3 easy steps
  • Great offers for instant top-ups
  • Stay in touch with family & friends

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 3 out of 5 stars

The prices are a bit high

The prices are a bit high, à difference in conversion rate plus fees. Otherwise, it provides great service.
For some of the telecommunication company it can not directly activate internet data package such as Etisalat Afghanistan. Though credit sending works.

27 February 2026
Rated 1 out of 5 stars

Money taken but recharge never received - cannot access my account

On February 19, 2026, I recharged my Mozambique SIM card using MobileRecharge, but the recharge was never received.
However, $9.41 was deducted from my bank account.
This is very disappointing because I paid for the service and did not receive anything. I would like a full refund for this failed transaction.
Also, I am unable to log back into my account using my email address. The system shows
"Login failed," so I cannot check the transaction status or contact support through my account.
Please resolve this issue and refund my money as soon as possible. This experience has been frustrating and unreliable.

19 February 2026
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Oleh,

Thank you for your feedback.

We always welcome comments and suggestions from our customers and we constantly strive to improve the services we offer.

Please note that your order placed on 02/19/2026 was canceled because it did not pass the automatic online security checks which our system carries out on each order.

If there is a deduction on your credit or debit card, your card issuing bank will typically release the funds within 2 working days. It is common practice for banks to temporarily hold funds from your card during a transaction but be assured that we will not collect the funds, contact your bank in case of a delay.

In case you want to place a new order, please ensure the information you enter under the "Billing Information" section of the Checkout Page is complete and matches the information of the card or PayPal account you choose.

If you are happy with our solution, please reconsider your rating on Trustpilot.com: https://www.trustpilot.com/

Thank you for your business, and keep in touch!

Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at:
https://www.MobileRecharge.com/help_center.

Rated 1 out of 5 stars

Don't trust this company at all...they…

Don't trust this company at all...they take the money from your card and tell you it's declined, they then send u a message saying ure bank is holding ure funds...the are fraudualant and be careful with putting ure details on their website, I have found that days later they started to run my card again...luckily my bank already blocked the charges....

4 February 2026
Unprompted review
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Brendon,

We're very sorry for the inconvenience. We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://www.mobilerecharge.com/contact so that we can resolve the issue. We'll be waiting for your reply.

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