MNCR Reviews 

483
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great selection of stylish sneakers and find the overall ordering process to be smooth and straightforward. Many people also mention that the customer support team is extremely polite, kind, and prompt when assistance is required. Some reviewers were not happy with the delivery times, noting that shipping can occasionally take a long time or experience unexpected delays. A few other people also felt that certain items raised concerns regarding sizing accuracy and overall quality. Additionally, a small group of customers mentioned difficulties when trying to get responsive support or resolutions for problematic orders.

Reviews shaping this summary

Rated 2 out of 5 stars

I will write down exactly what happened for me with MNCR club. No exaggerations. Not dramatically. I saw an advertisement on Instagram of the sneaker (ASICS x Toga) and... See more

Rated 5 out of 5 stars

MNCR is hands down one of the best sneaker shops out there. They consistently have rare and hard-to-find models, often at prices you simply won’t see anywhere else. Every order I’ve placed has been s... See more

Rated 5 out of 5 stars

I am very Familliar with the Sneaker Industry /Cult and various websites where you can buy all sort of sneakers, But i Must say that MNCR club has very sharp deals and a good variety of hyped sneaker... See more

Rated 5 out of 5 stars

My review for MNCR Club I had a very positive experience with MNCR Club. The team has been attentive, kind and quick to communicate throughout the process. It’s clear they care about their cust... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

483 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(483)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just Watch for Pre-Order Times

This was my first time ordering, and I was a little unsure. But everything went great! Just a heads-up—some items take longer because they’re pre-orders (I missed that detail at first). If you're looking for rare sneakers at a fair price, this site delivers. Found a pair I couldn’t track down anywhere else!

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Fake website

Fake website, never buy...there is no record of your purchase, no update of shipping and no customer support. The company is founded in US and the address on the website is UK .... cheap is never cheap...biggest scam website i've seen!(i am sure I will get a comment down below saying that I am not a customer of the website - like any other negative and REAL comment)

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Fake, wrong size, refuse refund

It took a relative 4 weeks to receive the ordered designer shoes. During these weeks there was no order update, nor a order dispatched message.
The shoes received were in wrong sizes. I am pretty sure they are fakes as MNCR is also not interested in receiving them back. I cancelled the (unshipped) order of the correct shoes, However they are refusing to provide a refund

14 July 2025
Unprompted review
Rated 5 out of 5 stars

I really enjoy shopping here

Their sneaker selection is always exciting, and I’ve loved every pair I’ve received so far. Shipping was faster than I expected—my last delivery only took 4 days! Looking forward to shopping here again soon.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick response great quality

There was an issue with our order, but due to shipping and transport problems. The items arrived in order late, but the quality was perfect even so the costumer service. They were very helpful, understanding and answered almost immidiatly.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time ordering

This was my first time ordering, and I admit I was a little unsure, but it ended up being a solid decision. One thing to watch for—some items are on pre-order, so shipping might take a bit longer (I missed that detail initially). That said, if you’re on the lookout for hard-to-find sneakers at reasonable prices, this site is a real find. They came through when no one else had what I needed!

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Products are FAKE

Products are FAKE, DO NOT BUY. Avoid this website at all costs. 170 euro for a pair of "adidas" trainers and they are falling apart. FAKE FAKE FAKE.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers be scamming

Everytime this company takes action against my 1 star review, I will continue to leave another one.

This company is a scam. The NB shoes I ordered are clearly fake, but they won’t acknowledge it.
When I left my first 1-star review, they flagged it because they wanted me to prove I purchased a product through them. Which I obviously did, otherwise the review would have been taken down.

Since they cannot take the review down as a result of me proving my purchase, they left feedback saying that they have no information that I ever purchased with them. Interesting approach, but hey, that is what scammers do. Too bad for them.

In response to their feedback I left a 2nd review, which they have now flagged as defamatory, because scammers do not like to be confronted with their scamming behaviour.

How long before this one will be flagged by them again? I will keep this going for as long as it takes!

Do not order with this company!!!

7 July 2025
Rated 5 out of 5 stars

Top-notch customer experience

Top-notch customer experience! Every time I buy from here, everything from selection to delivery is seamless. I’ve asked them to notify me as soon as they get the latest drops—I don’t want to miss out! Can’t wait to grab my next pair!

19 April 2025
Unprompted review
Rated 5 out of 5 stars

This was my very first order

This was my very first order, and I was honestly a bit nervous, but it turned out to be a great choice. Just be mindful that some of their products have longer wait times because they’re pre-order items—I didn’t notice that at first. If you’re hunting for exclusive kicks at a fair price, this place is a gem. Solved a big problem for me when I couldn't find these elsewhere!

29 June 2025
Unprompted review
Rated 5 out of 5 stars

I've bought from them multiple times…

I've bought from them multiple times now and I’m always impressed. The sneakers I get are always in top shape, and shipping has been smooth every time. Once, I ordered the Nike Air Max 1 Patta Monarch and received a wrong colorway. Their support team quickly sorted it out with kindness and professionalism. Really appreciate how they handled it.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

This is my 2nd order from this…

This is my 2nd order from this marketplace, the shoes didn't disappoint me they were lovely packed, and where very accurate, without the glue on the edges surprisingly, because when you buy from the local retail stores they have glue marks all around if you check carefully, I know it's weird but these guys sell fantastic quality shoes. They must be going through a strict quality control. That's why I am so happy I found them!

8 May 2025
Rated 1 out of 5 stars

Fake shoes and poor quality

Fake shoes and poor quality – do not recommend

I ordered what I believed to be original shoes. Shipping took around 3 weeks, which was acceptable. However, after wearing them for just about 30 minutes, the paint on the outer sole started to peel off – it was clearly just painted on.

I contacted customer service shortly after noticing the issue. They responded relatively quickly and said they would forward the case to their quality assurance department. However, to this day, the shop refuses to accept my complaint, claiming I cannot prove that the damage wasn’t caused by me.

After doing more research, several details point to the shoes being fake: the box, the insole, and other design elements differ significantly from the originals.

I strongly advise against purchasing from this platform. Based on my experience, these are without a doubt counterfeit shoes.

Just for reference: Nancy my first name so you can delete your comment.

19 May 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks Nanc - we have absolutely no record of a "Nanc " being a customer at all. Leaving fake reviews is harmful which maybe that's your goal if you're a competitor of ours :)

Rated 1 out of 5 stars

Desgusting service

In March I ordered my size of shoes. Weeks went by before my shipment was shipped. You had send me the wrong size, that i did not order. You told me to return the wrong size and you would cover the costs that i had to make to cover up your mistakes. As today i still did not received the refund of €19,02. The clientservice lies to me about te fact that they gave the order to pay me back. After 1,5 month that haven’t paid me back. It’s disgusting

15 June 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks Sophie - we have absolutely no record of a "Sophie" being a customer at all. Leaving fake reviews is harmful which maybe that's your goal if you're a competitor of ours :)

Rated 5 out of 5 stars

I recently purchased a pair from this…

I recently purchased a pair from this brand, and I’m genuinely impressed. The quality is even better than I expected — solid construction, great attention to detail, and super comfortable right out of the box. You can tell they didn’t cut corners. Shipping was fast, and the packaging felt premium. It’s rare to find footwear that hits the sweet spot between style, comfort, and durability, but this brand nailed it. Will definitely be coming back for more.

9 May 2025
Rated 5 out of 5 stars

The staff really know their products

The staff really know their products. They helped me find the perfect fit and gave me great tips for long-term comfort and maintenance.

A huge thank you to MNCR for making my visit such a positive one. It’s refreshing to come across a store that values both great products and meaningful service. I’ll definitely be recommending you to friends and family!

9 May 2025
Rated 5 out of 5 stars

Amazing Service at MNCR!

Amazing Service at MNCR!

Just had the best shopping experience at MNCR! The staff was super friendly and helped me find the perfect shoes with ease.

Top-notch service – personal and attentive.
Great selection – stylish and high-quality.
Expert advice – helped me choose the right fit.

Huge thanks to the team for making it so easy and enjoyable. I’ll definitely be back!

4 May 2025

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