Mm3digital Reviews 

2,843
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers had a great experience with this company. Customers frequently praise the support team for providing exceptionally fast assistance, friendly communication, and highly helpful guidance throughout the software setup process. People note that the overall service is extremely smooth and efficient, making online purchases very reliable and satisfying. Some reviewers were not happy with certain product limitations, administrative privacy concerns, and unexpected license activation issues. Consumers mentioned that specific keys stopped working properly or faced difficult compatibility hurdles with their operating systems. A few individuals also experienced difficulties when trying to reinstall purchased programs after unexpected hardware failures.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the great prices, quick delivery,... See more

Staff

Customers consistently note positive experiences with staff, frequently praising support agents for being... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and friendly assistance for... See more

User experience

Clients share positive opinions on user experience, noting that the software installed easily and the overall... See more

Service

People report positive experiences with service, highlighting professionalism, great pricing, and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent company with very quick turn around on purchase. Super customer service with some questions I have. The product itself works first time. One thing to be aware of is that the user name pr... See more

Rated 5 out of 5 stars

Best £15 I’ve spent this year! Purchase was seamless, online support via Whatspp was seamless - that too on a weekend - and willingness to help throughout the purchase was five star - every company,... See more

Rated 5 out of 5 stars

Perfect way of avoiding Adobe's ongoing payments system. Easy with pre-installed lifetime licence download. I have tried at least 3 other sellers offering lifetime license, but this is the only one wh... See more

Rated 5 out of 5 stars

Time for an upgrade! There’s always the concern for your personal data that you’ve built up over years of use and when the installation didn’t go smoothly I was rescued by Elena and Bastian. Reassurin... See more


Company details

  1. Computer Software Store

Written by the company

At MM3 Digital, We have the perfect combination of Software products with instant delivery that are tailored to meet your needs through our standard shopping practice with 24/7 Support Service.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(2,843)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I had trouble downloading

I had trouble downloading, unzipping, and installing Adobe. I'm not sure I did it correctly. When I'm working on a pdf document and hit the send icon to email a pdf as an attachment, I get a notification to start a 7 day free trial of Adobe Acrobat. I have created an Adobe account to myself. I've sent a message to Mm3 through your website. Please contact me by email.

15 September 2026
Unprompted review
Mm3digital logo

Reply from Mm3digital

Hi Edward,

Thank you for explaining the issue. It sounds like the installation may not have been completed correctly, and you should not need to purchase or start an Adobe subscription for the product you bought from us.

We have received your support request and will contact you by email. Please don’t worry — our team can guide you through the correct setup or provide free remote assistance and do it for you.

We are here until everything is installed and working correctly.

Rated 1 out of 5 stars

Another SCAM seller!

bought ESET antivirus key, received by email, i activated it when installing program, it runs ok, after that your key is useless, when hardware fails or you need reinstall windows and you want use your key again it WONT work!. So i contacted reseller support so they send me another key but i asked for refund! After i asked for refund,no reply. They keep quiet. I contacted Eset support and been told that key i bought has someone else in control , subscription is registered on another email rather than mine, that i should use proper reseller so i got key in control via home eset login so i can use key on another computer or another time when reinstalling it, internet is full of these sellers. I DO NOT recommend tis seller, stay away!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Bastian is an outstanding corporation…

Bastian is an outstanding corporation specialized in bringing vital software for personal a business use with a fraction of the cost when purchased directly from various dealers.
I was highly impressed of their response to my questions. The Bastian personnel were prompt and exceptionally courteous. Their instruction to load their producer was meticulously written understanding that some of their customer are not fluid in software installations.
I wish there were more corporations as Bastian in different states and provinces in North America America!

Dr. Sabrie Soloman

15 September 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE !!!!!!!

THEY STILL WILL NOT REFUND THIS 83 YEAR OLD £13.50, THEY STATE THEY DO NOT GIVE REFUNDS, WHICH SURELY MUST BE AGAINST THE COMSUMER LAW, I WILL BE REPORTING THIS COMPANY!!!!!!!!

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Once I placed the order

Once I placed the order, I just had to wait a couple of hours and the key was provided. I downloaded the software and installed it with the provided key and everthing worked well, no issues whatsoever

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

Email purchase confirmation was prompt, and download/installation instructions it provided were spot on. Didn't have to unzip the installation files -- thanks for that-- and setup itself was quick and painless. Having the registration code preloaded was frankly a bit of a mystery/surprise, but the progream seems to be running smoothly. It's early days, but to this point, purchase has been a very positive experience.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Great company

You will not find a company that gives better customer support. They are very friendly and fast in responding to fix any issues. Also their pricing is very fair.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service!!!!

Great service, Bastian!!!...
Everything went smoothly, with care and attention!.:)
DO NOT GET SCARED WHEN YOU READ THIS COMPANY IS A SCAM!....IT IS NOT A SCAM!...JUST OFFERING A GREAT DEAL AND GOOD PRODUCTS.
TAKE MY WORD FOR IT, I AM 78 YEARS OLD, AND STOPPED LYING A LONG TIME AGO..:)))

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Thank you Bastian for answering my questions really quickly, customer service is everything! I appreciate the link and instructions on installing the software. I’ll be back 😊

9 September 2026
Unprompted review
Rated 1 out of 5 stars

Before purchasing the product

Before purchasing the product, I chatted with their WhatsApp number and asked them which Office versions suitable for MAC available, and I picked 2021 Professional Plus. I didn't really go through all their conditions and believed that they were going to deliver 2021 with the product key (That is what I did for my old MAC), believing in their product image. When they delivered, it was a download link in their email to activate the product. Importantly, the cheating was that the product they gave me was the 2018 Office version. When I asked them about this, they started with You should have read all the details, blah blah, and when I asked why they sent the 2018 download link, there was no response from them thereafter. So, my advice to anyone who is after their products: please make sure you read through every bit of information (they are smart to make it unnoticeable)and check what you are getting delivered. Thanks. Johnson

7 September 2026
Unprompted review
Mm3digital logo

Reply from Mm3digital

Hi Johnson,

We’re sorry there was a misunderstanding, but we’d like to clarify a few points.

Before your purchase, our team provided you with different Office for Mac options at different prices, and you chose the lower-priced option. Each version has different features and activation methods, which is why we provide the full product description before purchase.

The product delivered was exactly the version you purchased. We did not send Office 2018, and there is no Office 2018 product involved in your order.

If you wanted the Home & Business version with a product key, that was also available, but at a higher price.

We are still available to help with your purchase and activation if needed. Please contact us and we’ll be happy to assist.

Rated 5 out of 5 stars

Good deal, clean transaction. Photoshop.

I purchased photoshop 2021 from mm3. Download was easy. Clear instructions. There was a handy utility for removing old versions. Adobe sign up and login was successful. Seems to be working. Don't know abut updates and so on ... I'm happy. Good deal. I'd buy more from these guys.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Microsoft 365

I purchased and initially I had difficulty in activating the software.
Bastion was most helpful and his expertise enabled me to complete the installation and activation. Well done.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Bastion sorted it !

Bastion sorted out an annoying little issue in no time at all. All products only as good as the customer support and Mm3digital is second to none. Well recommended.

7 September 2026
Unprompted review

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