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Review summary

Created with AI, based on recent reviews

Considering 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, praising the simplicity of the purchase process and the ease of navigating the product offerings. The customer service is consistently described as exceptional, with many people appreciating the staff's helpfulness, quick response times, and effective problem-solving skills. Reviewers often commend the knowledge and dedication of the staff. However, some people were dissatisfied with certain products, reporting issues with activation keys, software compatibility, or receiving warnings about ungenuine products. A few customers also experienced delays in receiving their product keys or encountered difficulties with installation that required support intervention.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the affordable prices, fast delivery,... See more

User experience

Consumers generally find the user experience to be positive, highlighting the ease of purchase and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the excellent... See more

Response time

Clients share positive opinions on response times. Many customers praise the quick replies, with some... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Software downloaded promptly after some problems getting payment from a credit card which I must admit did concern if the transaction was legit. Used the instructions for clearing previous versions of... See more

Rated 5 out of 5 stars

So ordered a new Surface Laptop and needed some software pdq. Googleed what I wanted and MM3Dgiital came up on first page - so read their trustpilot and price was highly competitive so ordered Adobe A... See more

Rated 5 out of 5 stars

I had a great experience both buying software and tech support, when I run into problems. Asmae solved it for me practically immediately, no fuss, no problems. It's a terrific place to shop, and I wil... See more

Rated 5 out of 5 stars

I must admit I was initially a bit dubious of buying something from a place I'd never heard of, but it seemed legit so I took the risk. Glad I did, can't believe I got Photoshop 2021 for a one off pri... See more


Company details

  1. Computer Software Store

Written by the company

At MM3 Digital, We have the perfect combination of Software products with instant delivery that are tailored to meet your needs through our standard shopping practice with 24/7 Support Service.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value - Buy with confidence

I'm always a little sceptical about buying things that look too good to be true but in this case my fears were unjustified. Tremendous value and a very painless experience (requiring a little technical knowledge) - bought Adobe Photoshop Elements 2021 and everything works just fine.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Purchased 2 lots of MS Office and it…

Purchased 2 lots of MS Office and it worked for years without issue. Then it comes up saying it needs activating so I contact mm2digital.

They responded saying:

"This license can only be installed and activated one time on a single device.

After checking the situation carefully, it appears the activation was already used previously and was lost after reinstalling or resetting the device/software.

Unfortunately, this type of activation cannot be restored once removed.
In this case, a new license purchase would be required to activate the software again."

The devices it was installed on have not changed and was booted out. They are now not responding to me.

16 May 2026
Unprompted review
Mm3digital logo

Reply from Mm3digital

Hello,

We are sorry to hear about your experience.

Please contact us directly again at support@mm3digital.com with your order number and full details, and we will review the case again carefully to see if any solution is available.

Rated 5 out of 5 stars

purchased product key and program…

purchased product key and program download for office pro 2016. mm3 came through as promised. the original key they sent had expired but they provided a replacement immediately, all good. So, good customer service!

20 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!! BE AWARE!!!

The product I purchased is not compatible with the last version of my Mac system. Furthermore, I got another version of the software from 2020 when it was supposed to be for 2021. Be aware, once you contact the customer service they will simply don't care and refuse any refund.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Cheapest version for Windows 11

Software downloaded promptly after some problems getting payment from a credit card which I must admit did concern if the transaction was legit. Used the instructions for clearing previous versions of Adobe but it wouldn’t load stating that there were versions loaded. Messaged helpline who advised search for Adobe and delete. Did this and everything worked fine. Cheapest version I could find that runs on Windows 11.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

A waste of money 

Don't waste your money, it isn't what it seems! 

MM3 has replied below with the usual reply feigning a supportive stance.
I 'have' sought support twice, via email and received a reply twice. The first was giving instruction, which was as much use as a chocolate oven and the second email was relinquishing any further support as "they'd already done so".
Unresolved, therefore unfit for purpose, therefore a waste of money!

5 January 2026
Unprompted review
Mm3digital logo

Reply from Mm3digital

Hello Lorraine,

We’re sorry to hear this. If you faced any issue with the product or installation, please contact us directly and our team will be happy to help and find the best solution for you.

Info@mm3digital.com

Rated 1 out of 5 stars

I purchased adobe in design 2023 for…

I purchased adobe in design 2023 for about 18€.
I followed the instructions for installing it and I kept getting notifications that the app is not genuine. They offered to remote connect to my pc in order to fix the problem but when I accepted, they didn’t connect saying that they face connection problems (!?).
I asked for refund but they never responded.
They are completely unreliable!!!!

1 May 2026
Unprompted review
Mm3digital logo

Reply from Mm3digital

Hello Dimitrios,

We’re sorry to hear about your experience.

After checking your case carefully, the issue was related to old Adobe files and previous installations already existing on the device, which prevented the software from installing correctly even during the remote support attempt.

Despite this, we still processed a refund for your order as a goodwill gesture to resolve the situation fairly.

We always try our best to help every customer with installation and technical support, and we’re sorry again that this experience did not meet your expectations.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Slight hiccup when I first got the link...but that turned out to be user error!! (I did not read the very clear instructions... but after all I am a bloke!)

6 May 2026
Unprompted review
Rated 1 out of 5 stars

The license didn't work

The license didn't work. I tried uninstalling everything, including acrobat, clearing the registry, everything. Disabling the antivirus when unzipping the file and installing. As soon as I turn my antivirus back on, the notification that my adobe product will expire comes back on. I spent money on something I can't even use. Very frustrating.

1 May 2026

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