MJ Quinn Integrated Services Reviews 

1,494
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 988 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, often describing them as polite, friendly, and knowledgeable. The service provided is frequently highlighted as efficient and thorough, with engineers ensuring installations are neat, tidy, and completed to a high standard, while also clearly explaining the process. Conversely, a small portion of people felt some staff displayed rude attitudes or disrespect. Some also reported engineers leaving mess or causing minor property damage. A few customers noted instances where engineers struggled with job completion or problem-solving, resulting in unresolved issues.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their politeness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent and the best... See more

User experience

Clients share overwhelmingly positive opinions on user experience, with many describing it as excellent and... See more

Quality

Customers consistently note positive experiences with quality, with many reporting work completed to a high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Andrew Cartledge was excellent, he was very knowledgeable and customer focussed. It wasn’t an easy job as previously BT sent engineer from Kelly’s who couldn’t do it and so we have been out of contrac... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

Whilst recognising that not everyone will have the same experience our engineer (Mario) was outstanding..the work was cosmetically very neat, the cable was placed and connected where we wanted it an... See more


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

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Replied to 22% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,494)

978 reviews in the last 12 months

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Rated 3 out of 5 stars

First impressions count

The text received announcing an engineer visit said MJ Quinn "on behalf of N/A". Who is that?
I am careful who I allow into our home these days and this confused me as I've never heard of MJ Quinn and believe N/A means 'Not applicable'.
On my neighbour's investigation to help calm my anxiety, it transpires that whichever member of staff sent the text hadn't bothered to insert 'on behalf of BT/EE'. I'm afraid that reflects badly on the standards of MJ Quinn service before the engineer has even arrived. I trust this review might be used to effect improvement in monitoring of staff behaviour in consideration of the customer.
Note: 3 star rating reflects hope in advance for better service from tomorrow's engineer visit.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Endaf was brilliant installing FTTP

Openreach was booked to install FTTP to our bungalow on Anglesey, N. Wales. They contracted out to M J Quinn - their engingeer Endaf was fantastic. He took so much care with the installation – I cannot praise him enough. He made sure everthing was fully up and running before leaving us. We are so pleased with the installation. M J Quinn are lucky to have such a lovely, competent engineer working for them. Thank you Endaf, you were brilliant.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Very happy with your engineer today.
Everything was clean and tidy when he had finished. I wish all engineers were as good as Mohammed!!
Thank you!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an engineer called Mohamed Bahs…

I had an engineer called Mohamed Bahs to install my fibre broadband and I must say what a lovely lad he was he was very efficient and polite he explained everything in detail what work he was carrying out and he was very professional would highly recommend

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Ferhat

We had a Openreach installation booked for Fibre to the Premise (fttp), in North Devon, which was outsourced to M J Quinn. Ferhat turned up to do the work, he was very friendly and tried his absolute best to complete the work required. Unfortunately years of build up in the ducting had blocked the route to the street, despite this Ferhat tried many ways to unblock the route and spent a lot of time and effort trying to fix something that ultimately should not have been his problem.

Whilst ultimately trying to unblock the duct was not successful, I cannot fault his effort to try to get the issue sorted. He still completed the remainder of the work, the part that could not be completed is now assigned back to Openreach.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

The engineer Mohamed Bah arrived within…

The engineer Mohamed Bah arrived within the stated time frame,he explained the process was easy to understand and completed the work efficiently and in the manner he had stated. He left my property clean and tidy having explained the new set up.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed haroon was the engineer that…

Mohammed haroon was the engineer that came out and fitted my fibre line to my house, he was very polite explained everything clearly and made sure the job was done to the highest standard possible even going the extra mile to offer to clear up any mess he made. He was a very cheerful person and made experienced stress free and easy to understand. Very good service would 100% recommend.
Shane barrett

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Damien Richardson


Damien Richardson installed my internet today, and I couldn't be happier with the service.
He arrived exactly when he said he would, was friendly, professional, courteous, and incredibly tidy throughout the installation. He went above and beyond, making sure everything was completed to a very high standard. Even after I told him several times that I could clean up the mess myself, he insisted on doing it, leaving everything spotless.
Damien also took the time to explain everything in great detail, making sure I understood how everything worked before he left. His professionalism, attention to detail, and excellent customer service really stood out.
An outstanding experience from start to finish. I highly recommend Damien and would happily give him 5 stars.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Mr Haroon turned up punctually have first contacted us. He was very polite and helpful. He sorted out my son's faulty WiFi and helped me connect. Also he did some additional work to ensure the wires were secure which I did not expect.
We have been having trouble contacting other staff at BT so he was a complete breath of fresh air

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Damien Richardson

Damien turned up on time, explained the work involved and what drilling that had to be done, did his work and left the place spotless… thanks Damien 👍👍👍👍👍

13 July 2026
Unprompted review

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