Mixtiles Reviews 

39,295
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 11,335 reviews, reviewers overwhelmingly had a great experience with this company. Consumers love the beautiful photo quality, sturdy craftsmanship, and how simple it is to create and hang custom wall art using the online platform. Customer support is frequently praised for being kind, responsive, and extremely helpful when handling replacements or order changes. However, some customers also noted frustrations regarding delayed shipping times, missing tracking details, and extended delivery waits. A few other people also felt that certain items lacked the expected print clarity, or experienced occasional issues with the mounting adhesives failing to hold.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the beautiful picture... See more

Quality

People report positive experiences with quality, highlighting that photo books and framed pictures are well... See more

Order

Users describe positive interactions with order, highlighting the quick processing times and easy website... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple it is to... See more

Customer service

Reviewers express strong satisfaction regarding customer service, frequently highlighting quick responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m an interior designer so my expectations are high. This product was over and above my expectations. The value is unbeatable and the ease of application is surprisingly easy. Most of all I expected... See more

Company replied

Rated 5 out of 5 stars

I've ordered a book of photos which came out awesome then last week I received my order of framed photos and they are absolutely outstanding! Delivery was also super fast too. I'll definitely be order... See more

Company replied

Rated 5 out of 5 stars

This company has never disappointed me with anything I’ve ordered. I’ll be honest, I tried one of their competitors because I had used them for other types of prints, and I will NEVER gamble my money... See more

Company replied

Rated 5 out of 5 stars

I had another wonderful experience with Mixtiles! This is my 3rd or 4th order and I have been very pleased with the customer service every time. With this order, I wanted the black, frameless edge, an... See more

Company replied



Company details

  1. Interior Designer
  2. also in
  3. Furniture Store

Written by the company

Mixtiles helps you get your phone photos on your walls. Goodbye nails and hammers, hello effortless self-stick technology. The Mixtiles app turns your favorite photo memories into high-quality prints with a no-harm adhesive that works over and over again.

100% Satisfaction Guaranteed

Love your Mixtiles, or get your money back.

Love your Mixtiles, or get your money back.
We guarantee that you'll be completely satisfied with your Mixtiles order. If you're not happy with your Mixtiles for any reason, just let us know and we'll refund you and do anything else we can to make it right.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39K reviews

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4.7

All reviews

(39,295)

11,149 reviews in the last 12 months

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Rated 3 out of 5 stars

It's like fitting a traditonal portrait print into a square.

Not pleased at how the print was cropped and fit into the square frame. Too much of the lower detail was left out, and I think the reason is that was not a rectangular frame offered in a smaller size--thus I was constrained to select the square frame.

29 September 2026
Mixtiles logo

Reply from Mixtiles

Thanks for sharing this feedback with us, Bob! 💛 We want your photos to look just the way you envisioned them. Please email fixit@mixtiles.com, and our team will take a closer look and do their best to make things right. 🫶

Rated 5 out of 5 stars

Fun Project!

Easy to navigate and compose book!

8 October 2026
Unprompted review
Mixtiles logo

Reply from Mixtiles

This makes us smile, Betty! 🥰 We want creating your Photo Book to be just as enjoyable as looking back on all those memories. Thanks for sharing the love! 💛

Rated 5 out of 5 stars

Love it

Love it. Looks grear

29 September 2026
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Reply from Mixtiles

Aww, this made our day! 💛 Thanks for letting Mixtiles be part of your home!

Rated 2 out of 5 stars

I paid $25 extra for rapid delivery and…

I paid $25 extra for rapid delivery and one of my tiles was missing a magnet. It’s been over a week since I reported this and I still do not have my magnet and unable to hang my prints.

22 September 2026
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Reply from Mixtiles

We’re really sorry about this, Lisa! 😔 We understand how frustrating it must be to have to wait even longer because one tile arrived without its magnet, especially after paying for the express shipping. Please reply to the same email thread you’ve already been in touch with, or email fixit@mixtiles.com so our team can follow up and work with you to make this right. 🫶

Rated 5 out of 5 stars

Love the photos so much

Love the photos so much, turned out great, can't wait to order more!!

28 September 2026
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Reply from Mixtiles

So glad they turned out great, Cynthia! 🥰 Thanks for choosing Mixtiles to display your favorite moments. We’ll be here when you’re ready for more! 💛

Rated 5 out of 5 stars

Great Product: would recommend again and again

Smooth and seamlees ordering process, quick and reliable delivery. great quality of products.

25 September 2026
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Reply from Mixtiles

This is so lovely to hear, Suraj! 🥰 We’re happy everything went smoothly from checkout to delivery and that you love the finished products. Thanks for choosing Mixtiles and spreading the word! 💛

Rated 5 out of 5 stars

Consistency, quality, cat-approved.

Consistent, quality products.
Ever-improving hanging format.
Excellent customer service (if needed).
And my cat really likes the boxes they come in. :)

28 September 2026
Mixtiles logo

Reply from Mixtiles

This made us smile, Jaclyn! 😂 We’re so glad you appreciate the quality and ongoing improvements, and it sounds like your cat is pretty pleased with the packaging, too! Thanks for being a loyal Mixtiles customer! 💛

Rated 2 out of 5 stars

Great picture! Poor adhesion, won’t stay up long!

My wife bought a large mixed tile portrait from our trip to Ireland of us for my birthday. Great picture! Love the ability to be able to stick it on the wall with a magnet. The portrait is very lightweight; however, after about a month, the picture fell off and crashed 10 feet below this morning (it is placed on a wall with an open stairwell and bottom floor). My wife thought something happened to me because it was so loud when it fell. There was no damage to the portrait or frame, fortunately. The portrait did get removed from the frame (it’s adhered with double sided tape). I reaffixed it to the frame. The site states one can stick this to any wall, but we have an orange peel texture. Said that one can remove the sticky part of the magnet and reapply claiming dust and dirt can get behind the portrait or picture. I don’t trust any type of adhesive except construction grade liquid nails or gorilla glue to adhere anything to a wall, especially with the humidity in a home in FL with the AC going on and off constantly. I emailed customer service about this issue and we were back-and-forth since my wife who was at work had been the one to place the order. They were very responsive at first. They wouldn’t proceed further with me until I had a code and they would only send it to her email. So they sent the code but the code expired after an hour. My wife was busy at work and she gave me the code later. They said that it had expired so they sent another code. I was very frustrated and said I needed to speak to a supervisor because this process was ridiculous. All I wanted was a new adhesive. After saying that, and then providing the code, the second one they issued, I have not heard back at all. I put an old style picture frame bracket on the back and put a nail in it and hung it back on the wall. I doubt it’ll come back off.

8 October 2026
Unprompted review
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Reply from Mixtiles

That must have been quite a scare, especially with the portrait falling into an open stairwell! 😔 We’re sorry the experience continued to be frustrating when you reached out for help. Our verification process is there to protect customer privacy and ensure we’re handling each order securely. We’d really like to pick this back up and see how we can help. Please email fixit@mixtiles.com or visit our website, select the three lines in the top-left corner, then Chat With Us and Send Us a Message. 🫶

Rated 5 out of 5 stars

Great to Work With and Excellent Quality

The quality is excellent. Customer service went above and beyond to remedy a shipment issue that wasn’t their fault. Are one of the only affordable options out there to offer services with 100+ pages or more needed. Only drag is that you can’t customize the back cover or remove their logo. But overall, excellent and I will return again!

8 October 2026
Unprompted review
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Reply from Mixtiles

Aww, thank you for such thoughtful feedback, Charles! 🥰 We’re so glad you’re happy with the quality and that our team was there to help when you needed us. We appreciate your suggestion about customizing the back cover, and we’re grateful you’ll be coming back to Mixtiles! 💛

Rated 5 out of 5 stars

CONSISTENT QUALITY

Always so easy to place an order and always love love the sales!!! Been ordering for years and the quality remains consistent!! Definitely will be back for more.

6 October 2026
Unprompted review
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Reply from Mixtiles

We’re so happy to hear you’ve been loving your Mixtiles for years, Trish! 🩷 It means so much to know you’ve enjoyed the consistent quality and our sales over the years. We can’t wait to see what you create next! ✨

Rated 5 out of 5 stars

Love Mixtiles

Beautiful products and great service.

8 October 2026
Unprompted review
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Reply from Mixtiles

We’re so happy to hear you’re loving our products and had such a great experience with our service, Gretchen! 🩷😊

Rated 5 out of 5 stars

Its super easy to navigate

Its super easy to navigate, upload and the quality is Great! Ive come back to mixtiles over and over for my photo books!

7 October 2026
Unprompted review
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Reply from Mixtiles

Thank you so much, Natalie! 🩷 We’re so happy to hear you find everything easy to navigate and are loving the quality! It means so much that you keep coming back to Mixtiles for your photo books. ✨

Rated 5 out of 5 stars

The finished product was great!

The finished product was great!
Thanks

28 September 2026
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Reply from Mixtiles

Thank you so much, Elizabeth! 🩷 We’re thrilled to hear you’re happy with the finished product. We really appreciate you choosing Mixtiles! 😊

Rated 5 out of 5 stars

Easy to use and edit

Easy to use and edit. Waiting on my order now, but feeling very confident in the professional site and communication

8 October 2026
Unprompted review
Mixtiles logo

Reply from Mixtiles

Thank you so much, Melissa! 🩷 We’re thrilled to hear you found the process easy and intuitive. We really appreciate your confidence in us and hope you love your Mixtiles when they arrive! 😊

Rated 5 out of 5 stars

A very happy and satisfied customer

A very happy and satisfied customer. The finished product is awesome. So happy I’m ordering more!

8 October 2026
Unprompted review
Mixtiles logo

Reply from Mixtiles

Thank you so much, Deirdre! 🩷 We’re thrilled to hear how happy you are with your finished Mixtiles! We can’t wait to see what you create next. 😊

Rated 5 out of 5 stars

Easy assembly of wonderful memories

Easy assembly of wonderful memories. Will use again.

7 October 2026
Unprompted review
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Reply from Mixtiles

Thank you so much, Pat! 🩷 We’re so happy to hear you found it easy to turn your memories into something special. We can’t wait to see you again! 😊

Rated 5 out of 5 stars

Although I have ordered from Mixtiles…

Although I have ordered from Mixtiles before, and also liked their products then, this time around, the pictures were really, really done well to my satisfaction. They are really good at what they do. I wasn't expecting the pictures to come out bright and good as they made it. Quality of the finished products is 1000%!
Kudos folks.

7 October 2026
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Reply from Mixtiles

Thank you so much, Henry! 🩷 We’re absolutely thrilled to hear how happy you are with the brightness and quality of your photos! It means so much to know you’re loving the finished products. Enjoy your Mixtiles! ✨

Rated 5 out of 5 stars

Great customer service Alan

Great customer service Alan. Very pleased nice quality

28 September 2026
Mixtiles logo

Reply from Mixtiles

Thank you so much, Kim! 🩷 We’re thrilled to hear you’re happy with the quality and had such a great experience with Alan! 😊

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