Mixam Inc. Reviews 5,474

Fast delivery, high quality.

Just received our latest order – as always better than even hoped for results. Taking a Zine to the highest level comes so close to "Book", without the prohibitive pricing. Consistency and great quality control - not to mention the convenient set up for uploading files.

Mixam is my go to for professionally printed material at a fantastic price. I did pay extra for faster shipping on my last order, and it didn't quite arrive when it was supposed to, but weather had a lot to do with that too. Normally, these guys are speedy and efficient! They genuinely print great quality products for fractions of the price of other companies.

Quick turnaround times and the quality is always stellar! (Plus, finally a nsfw safe printer 🎉) I won't go anywhere else for my print stock 😊

They printed our materials in the wrong color, radioactive green, when the design wasn't even green. There's no option for proofs, samples, or color references, so you're left hoping it turns out right.

After we sent photos and video showing all units had the same issue, they acknowledged the mistake and offered a reprint. A week later, they reversed their decision and offered only a 5% refund.

They also failed to provide a return label or address for 18 boxes of unusable material.

We had to reprint elsewhere at rush cost, effectively paying double. Not reliable, not professional, and not a company I would recommend as a vendor.

"As discussed, while we do allow for some variance in color, it does look like the background color on the covers is a bit more green than would be considered acceptable or within that tolerance.
We have two options available, depending on what you would prefer. We can either reprint the copies, knowing that we likely won't be able to have them delivered until around 03/9-03/10. If these need to be used sooner than we can get reprints to you, we can also discount the print cost of the order to keep and use the copies as they are."

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First, please stop responding as if you care when your previous lack of response to my emails showed otherwise. At this point, actions matter more than appearances.

Second, do not offer solutions such as reprints if you are not prepared to follow through with them.

Third, if a reprint or initial resolution has already been offered, you need to honor that commitment.

Fourth, please respect your customer. Learn to conduct business properly, fulfill your promises, and stop changing your position.

Fifth, yes!, please send me 18 return labels so I can return all materials and receive a full refund. You already have my information, and I look forward to your prompt response.

Sixth, as I charge by the hour, please let me know who I should send the invoice to for the time spent taking photos, recording videos, sending emails, and responding to reviews.

Seventh, from one business to another, please stop providing explanations and excuses. We simply require a full refund. This matter should be straightforward.

I have explained all this repeatedly in previous emails, yet my concerns continue to be ignored while I receive the same responses over and over. I do not need further repetition.

Do I really need to continue explaining myself? Thank you. but no further discussion is necessary beyond resolving this matter.

Came fast and the magazines look amazing. Alr planning on ordering more

The quality of the paper, printing, smyth sewn binding and trimming all turned out great. By using the recommended color profile the colors were true to the screen. Absolutely no surprises. The online editing tool was a breeze. Looking forward to many more books.

Looks great. I was worried about timing but actually arrived early.

I ordered 2 orders for an event. I chose the production and shipping times to get them 4 days before my event. I couldn't order any sooner as we were still finalizing event details but I ordered weeks before the event. Both orders too 3-4 days more production/printing then what I paid for causing them to arrive past my event so completely useless to me. When I saw my order was still in production on the day it was supposed to be delivered I reached out to see if they could expedite it further and ship faster and they said they could not. And that they don't issue refunds since all the timelines are estimates. They literally have different price points and different timeline for production. If they aren't going to deliver on their timelines they offer at different price points, what is the point? This is false advertising.

On time and great quality, great price.

Convenient and considerate service. High quality final product.

I have printed three books with Mixam - both bulk and on-demand (Printlink) options. Each time, uploading the files, checking final proof and execution of print orders have been flawless. Cost-effective too.

It was very easy to use, including margins and guidelines. The Final product was absolutely gorgeous. I was disappointed that I could not ship to canada given I purchased on the US site so be aware of that. Overall, the final product was absolutely amazing and I couldn't be happier, I would definitely recommend and will be using again.

Easy to use, lots of options, and no fuss.

We were under a time constraint that Mixam managed very well. We needed the books for a Crane Festival. Mixam actually got the books to us a day earlier than we had originally anticipated. The books look very professional and the people at the Festival found them most attractive. Many thanks!

The website ask us option was useful!

The customer service was wonderful. I had some challenges with all the technical options on the site and after a couple of messages back and forth, they helped me finalize the project.

I love the outcome. The colors are so vibrant. I would definitely use again.

Automatic cost counting is priceless! I can play with various options and assess my projects at any time day or night, Monday or Sunday, without needing to contact representative. That's why I chosen Mixam first time out of several options.

The only thing I would like is to have some noticeable message after final button pressed and order is submitted. Every time I am clueless, if I did everything I need or not.