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Ontdek Müller Braun, de ultieme bestemming voor innovatieve en unieke huis- en tuinbenodigdheden. Geboren uit een passie voor onderscheidend design en functionaliteit, biedt Müller Braun een zorgvuldig samengestelde collectie producten die leefruimtes transformeren. Klanttevredenheid staat centraal bij ons en daarom bieden we 24/7 ondersteuning, probleemloze retourzendingen en een niet-goed-geld-terug garantie van een jaar. Sluit je aan bij onze groeiende familie van tevreden klanten en ervaar stressvrij winkelen met gratis verzending. Bekijk onze bestsellers en nieuwkomers en vind precies wat je nodig hebt om je huis vandaag nog mooier te maken.
Segment 3, 6921 RC, Duiven, Netherlands
1.1
254 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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DON’T ORDER ANYTHING FROM THEM! Their rating is less than one star. I have been contacting them since receiving their faulty mop holder in November to return and credit me. They send me back the same email but do nothing!
BUYER BEEARE! They are awful. It has been over one month and still not resolved!
I placed an order on mivoza but the whole experience was a total disaster. First of all the product description shown on the website did not match the actual product. The color, size, quality were not good.
I was stupid enough to order the following from Mivoza:-
Crystal Bird Light – Enchanting Glow for Any Room × 2
Small (6 inches)
What I received was two pieces of bird-shaped plastic crap.
Do not trust anything advertised by this company.
Worst service I ever see in my life!!! Not recommended to by from this company anything!
Today Oct. 2, 2025 I received your "item".
This is absolutely not what you show on the website for purchase! You're simply lying to your customers!
I will return this piece of crap but NO PAY for delivery!
Pictures available.
P.S. This seller refused to pay return and refund money! Stay back from this company! One star is way to much for this service!
Reply from Müller Braun
Thank you for your feedback.
We would like to clarify that on September 19th, 2025, we informed you that the delivery could unfortunately take a little longer due to high demand at the couriers. This is something we do not have any influence over. Your order was shipped on September 12th, 2025, well within the indicated timeframe.
We understand that delays are frustrating, especially when the item was intended as a gift. Please note that returning an item is always possible as explained on our website, and once received back at our warehouse, a refund will be processed immediately.
We remain at your disposal to assist you further via our customer service.
Best regards,
Mivoza Customer Service
Reply from Müller Braun
Thank you for your review.
We have received the picture you sent, and we can confirm that you received the correct color. If you click on the selected color option on our website, you will see that it matches the item you received.
If you are not satisfied with the product, you can of course return it, as we have already mentioned multiple times. Once the return reaches us, it will be processed according to our return policy.
Best regards,
Customer Service Mivoza
Bought white robotic puppy, which looks adorable on advert.
Took nearly approx 21 days to arrive. I was expecting it to be boxed? It arrived in padded bag it was small thought can't be my puppy?
Great disappointed it was ¡!!!!
Certainly didn't look like picture put batteries in even though no safety screw on battery case?but my disappointed was now turning to frustration.
It was meant for gift for my great granddaughter what a shock. Yes it moved, noise was nothin̈g like a bark? So called fluffy cuddly coat you could feel the structure of the so called puppy? Doesn't sit or cuddle as stated in description,
In fact only true statement no need to clean, feed ect.
Please do Not buy this you will be very disappointed.
I tried leaving review on site but couldn't? That's why I'm leaving it here.
Tried to sign into my account? Said I have not ordered to date?
Beware to be disappointed my poor sad puppy I'll keep it as it is not going to be a gift as it is not suitable for any child.
29th July added
I have been requested by Mova to add more to my experience? Or they won't recognise my review as genuine? I have tried to add photo to show size and puppy in real action?
Look at other reviews, I'm more disappointed than expected but ultimately it's your choice.
Reply from Müller Braun
Thank you for your detailed review.
We can see that you have been in contact with Mivoza Germany, but several times we have asked you to reach out to Mivoza International, which is responsible for your order. Without contacting the correct branch, we are unfortunately unable to assist you further.
Additionally, in order to properly handle your case, we kindly request that any concerns be sent to us via email, including clear photos of the item received. This is essential for us to assess the situation and provide a suitable solution.
We regret to hear about your disappointment, and we are still open to helping resolve the issue — please contact us directly via email with the requested information.
Kind regards,
Mivoza International Customer Support
I have ordered a vegetable shredder 2 weeks ago on mivoza, until the day of today I did not receive it. They kept on sending me mails saying That my item is on its way. I checked again my mail today to track my order and it was mentioned that my order has been completed whereas until the date of today I received nothing. Such a scam and unprofessional company. Is this how you treat your customers especially that payment has been made?????
Reply from Müller Braun
Thank you for your review.
We’re sorry to hear about your concerns. Please note that our standard delivery times are clearly stated on our website, and your order is still within the normal delivery window. We understand that waiting can be frustrating, but we kindly ask for a bit more patience as your package is on its way and should arrive within a few days.
If you need further assistance or if the order still doesn’t arrive within the expected timeframe, please feel free to contact us directly — we’re here to help.
Best regards,
Customer Service Mivoza
I didn’t receive the 4 apple corers ( 2 large and 2 small ) that I ordered but receive 2 items that don’t look anything like an apple corer
Reply from Müller Braun
Hello Chris,
We apologize for the inconvenience you have experienced. Your satisfaction is important to us. Please contact us at info@mivoza.de so we can help you with your issue. Thank you for bringing this to our attention.
Sincerely,
Mivoza Customer Care Team
Seriously what poor customer service. No response to emails regarding an order that was shipped to Australia with a foreign plug in. Totally useless and will be thrown away as I can’t use it without an adapter..pointless. Would not have ordered if I knew this. Definitely do not buy from this website.
Reply from Müller Braun
Hello,
We apologize for the inconvenience you have experienced. Your satisfaction is important to us.
Please contact us at info@mivoza.de so we can help you with your issue.
Thank you for bringing this to our attention.
Yours sincerely,
Mivoza Customer Care Team
recently purchaced goog fir 100€. Complete false infomation regarding age of the children able to use them.
Mivoza does not reply to e mails.
I have decided to contact my solicitor..
I would never recommend this company to anyone. Absolute nightmare.
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