Misty Glass Limited Reviews 

626
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally punctual, highly efficient, and thoroughly professional during all window replacement tasks. Many people also deeply appreciate the remarkably reasonable prices offered alongside the clean, tidy condition in which the workspace is consistently left afterward by the workers. Some reviewers were happy with the prompt communication and the helpful expert advice provided well before the actual fitting process began. Consumers highlight that scheduling appointments is entirely straightforward, ensuring a completely smooth and stress-free journey from the very first inquiry to the final completed result.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient and reliable support... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs and affordable rates.... See more

Quality

Clients share positive opinions on quality, consistently highlighting fantastic service and workmanship done... See more

Product

Users describe ambiguous interactions with product, noting both the need to replace damaged components and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more

Rated 5 out of 5 stars

Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more

Company replied

Rated 5 out of 5 stars

I’ve used misty glass on 2 occasions The first time was to replace misty glass panels. The 2nd was to replace broken hinges. On both occasions the service was excellent. From speaking to the‘rece... See more

Company replied

Rated 5 out of 5 stars

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Glass Repair Service
  3. Repair Service

Written by the company

At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(626)

165 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement panes

The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in the future we’ll be contacting them knowing the job will be done to the highest quality

13 July 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Steve. We're delighted to hear that you were so pleased with the service from start to finish. It's great to know that Jade, Antony, and Adam made such a positive impression with their friendly, professional approach and that the work was completed efficiently and to a high standard. Your kind words and confidence in choosing us again in the future mean a great deal to the whole team. We really appreciate your support and look forward to helping you whenever you need us.

Rated 5 out of 5 stars

I ordered my windows from Misty Glass…

I ordered my windows from Misty Glass Limited. Antony came and measured my windows. Then he came back and fitted them a couple of weeks later, what a great service. The price was very reasonable and Antony was efficient and tidy. I would recommend this company to anyone looking to replace windows.

8 July 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your wonderful review Barbara.
We're delighted to hear you were happy with the service from start to finish. It's great to know Antony provided a prompt measure-up and returned just a couple of weeks later to fit your new glass.
We're also pleased that you found our pricing reasonable and appreciated Antony's efficient and tidy workmanship. Providing a professional, hassle-free service is something we take great pride in.
Thank you for your recommendation and for choosing Misty Glass. Your support means a great deal to our small family business, and we truly appreciate you taking the time to share your experience. 😊

Rated 5 out of 5 stars

A good company to use

I had a good experience with misty glass,
Good service.
Good communicators.
On time.
Clean.
I would recommend them and I would use them again.

29 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your kind review Sam. We're so pleased to hear you had a good experience with Misty Glass. Providing good communication, arriving on time and leaving everything clean and tidy are all things we take great pride in, so it's wonderful to know this was reflected in your experience.
Thank you for your recommendation and for saying you would use us again, it really means a lot to our small family business. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

New Window

Anthony was prompt, professional and did an excellent job

18 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your wonderful review Lesley.
We're delighted to hear that Antony was prompt, professional and did an excellent job. We take great pride in providing a reliable, high-quality service, so it's fantastic to know you were happy with your experience.
Thank you for choosing Misty Glass. We really appreciate your support and hope to help you again in the future! 😊

Rated 5 out of 5 stars

Brilliant service

Brilliant service, everything was excellent

23 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review Andrew.
We're delighted to hear that you were pleased with the service and that everything was excellent from start to finish.
Thank you for choosing Misty Glass and for taking the time to leave your feedback. We really appreciate your support and hope to be of assistance again in the future. 😊⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Absolutely first class company

Absolutely first class company, from reaching out for a initial quote with Jade to Anthony calling out for a measure up and subsequent fitting… everything was just perfect and that’s coming from someone who is extremely fussy about tradesmen… if your looking to get your blown windows replaced look no further these are the guys to call.

22 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Paul. We're delighted to hear that you were happy with every stage of the process, from your initial enquiry with Jade through to Antony carrying out the survey and installation.
It's especially rewarding to hear such positive feedback from someone who describes themselves as very particular about tradespeople! We pride ourselves on providing a professional, reliable and hassle-free service, so it's wonderful to know we met your expectations.
Thank you for your recommendation and for choosing Misty Glass. Your support means a great deal to our small family business, and we really appreciate you taking the time to share your experience. 😊⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Exceptional brilliant service

Exceptional brilliant service, great prices and very helpfull back office staff (Jade). Fitted ontiem and superb quality job ;-) 5 stars

18 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review. We're delighted to hear that you were happy with the service, pricing and the quality of the installation. It's also lovely to hear your kind comments about our office team, Jade will be especially pleased to read them!
Thank you for recognising our efforts to provide a smooth service from start to finish. We really appreciate your 5-star review and your support of our small family business. 😊⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Excellent

Really helpful, friendly efficient service. Would thoroughly recommend.

18 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review Susan. We're delighted to hear you found our service helpful, friendly and efficient. Providing excellent customer service is very important to us, so it's wonderful to know you were happy with your experience.
Thank you for your recommendation and for choosing Misty Glass. We really appreciate your support! 😊

Rated 5 out of 5 stars

Just double glzed unit replaced…

Just had a double glzed unit replaced by Misty Glass, the service from beginning to end was impeccable. communication with the office and the fitter was clear all timed dates were kept.
I would strongly Misty Glass.

17 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your fantastic review Anthony. We're delighted to hear that the service was impeccable from beginning to end. Clear communication and keeping to our agreed dates and times are things we pride ourselves on, so it's great to know this was reflected in your experience.
Thank you for your recommendation and for choosing Misty Glass. We really appreciate your support and are pleased we could help with your double glazed unit replacement. 😊

Rated 5 out of 5 stars

Had a new glass replacement to a…

Had a new glass replacement to a kitchen window and received excellent service from enquiry to replacement would highly recommended

11 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review!
We’re delighted to hear you were happy with the service from your initial enquiry right through to the replacement of your kitchen window.
Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. Thank you for choosing Misty Glass! 😊

Rated 5 out of 5 stars

Great professional company

Great service today had 3 windows replaced because they failed, Anthony was here on time and had the job done in no time, no mess was left at all for me to clean up, and the price was reasonable.
I would definatley refer a friend if they needed windows replaced.

10 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your fantastic review Tracey. We're delighted to hear you were happy with the service and that Antony arrived on time and completed the work quickly and efficiently. It's great to know the replacement of your three windows was carried out with no mess left behind and at a price you were happy with.
Thank you for your recommendation, it really means a lot to a small local business like ours. We appreciate you choosing Misty Glass and hope to be of assistance again in the future. 😊

Rated 5 out of 5 stars

Good job

Smooth, efficient and quick from initial enquiry to measuring to fitting to communication by all concerned. Thanks

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Replacement double glazed units

From first contact to job completion I was well pleased with the efficiency of the process and the care taken in installation. This is the second time over two years (different properties) that I have used this firm and there was no change in their high standards.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly and professional experience with both Antony and Office Manager Jade. Splendid job, and in future I would not bother looking elsewhere for quotes.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Replacement Double Glazing Panels X 3

From start to finish, Misty Glass were superb in their communication. They came and measured up, then fitted the glass Monday (1/6/2026). The service was excellent. Clean, tidy, efficient and arrived on time. It’s the second time I’ve used them to replace my glass, and I can’t recommend them highly enough.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Easy process to follow for new windows. Professional and friendly. Used this company for several years. Certainly recommended.

4 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look