No confirmation
No confirmation. No communication in relation to multiple inquirues into shipping date or whether my order was even recieved 3 weeks and haven't recieved product.
4 December 2025
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Company details
Written by the company
100% natural haircare products, made in Montreal. Available at Pharmaprix and online.
Contact info
United States
- mistiksource.com
3.6
Average
47 reviews
Hasn’t replied to negative reviews
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It’s been mentioned that if the order…
It’s been mentioned that if the order value exceeds $50, the courier charges will be free. However, I was charged $18 just for the courier service. This has happened to me twice.
19 November 2025
I never received tracking info and the…
I never received tracking info and the package didn’t arrive
17 October 2025
One step product
This is a wonderful product that I use daily as a quick and easy curl refresh. Doesn't build up or weigh hair down.
13 July 2025
Good product, slow shipping
I love the Mistik product, but ordering through the direct website took much longer than expected - almost 4 weeks to receive and no tracking number was provided. But happy to have the product as it's a great hair care option.
14 February 2025
Reply from mistiksource.com
Hi Matt, your order is on its way. You should receive it early next week :)
Hi Matt, happy you've well received the products and like them. There was a strike from our shipping company (Canada Post) which unsettled our operations and gotthings a bit out of our control. Now that the strike is over, we will have a more normal delivery time : 4-5 days for US orders.
Thanks again and have a great day :)
Wonderful for my “no wash” days
I enjoy using this product to tame my hair on the days I don’t wash it. This is a very nice product and it smells great too.
8 July 2024
Reply from mistiksource.com
Hi Dana, your order in on its way. We'll send you more details by email. Thank you
Didn’t receive my order
Didn’t receive my order! And no way to contact them, they don’t respond to emails, phone calls, or messages on their instagram page!!
30 April 2024
The products never arrived with Glenn…
The products never arrived with Glenn Ah Nee, he pay all.
6 April 2024
Love this product
Love this product. I have curly thin hair that is also very dry. This works very well for me.
9 January 2024
Happy with no additional ingredients
The product doesn’t lather but it does clean and the hair is soft. Not using additive products in the shampoo is what is appealing to me. Will definitely keep using and ordering this product.
10 August 2023
Quick service and excellent product
1 August 2023
Good service with good product
s. It provides the opportunity to impress customers and show them what the business can do and the value It offers. I love it.
24 July 2023
I love love love the Mistik products
I love love love the Mistik products, all-natural ingredients. I'm so proud that this company is in Monreal; they are the best. If you try them, I think you will be as impressed as I am.
30 April 2023
Top quality product and service.
Top quality product and service.
My hair has never been healthier!
Thank you Mistik!
1 February 2023
I ordered a full size bottle after loving the sample. Not same product. 0/10
I got the hair serum after getting a sample size in my Ipsy bag. I absolutely loved the way my hair felt and smelled so I got a full size bottle. The bottle I got does not smell the same. It almost smells rancid. The serum is also a completely different color and texture than the sample size. I am very disappointed.
1 November 2022
Reply from mistiksource.com
We apologize on behalf of everyone at Mistik. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Please reach out to our contat form and we will gladly send you a new serum free of charge .
Mistik team
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