Booked private transfer from and back to Aracife via Hays Travel in the UK and it was much cheaper than Jet2 were asking. The pick-up form the airport went well although we had to walk further than... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booked MisterTransfer.com for a return airport shuttle in Gran Canaria..highly recommend this company..we were delayed by 3 hrs flying out there and they were waiting for us, beautiful clean minibus,... See more
Company replied
Just back from lanzarote and another perfect pick up and drop off. Flight was late and passport control terrible but our driver waited. And on time on return. Totally recommend mister transfer 👌... See more
Have used this company several times and have never been dissapointed. In arrivals even though we were delayed an hour,always on time for return journeys.Helpful drivers and decent vehicles, at a good... See more
Company replied
Company details
Written by the company
Mistertransfer is a very reliable private transfer company with unbeatable rates. We provide reliable and efficient ground transportation services to individuals and groups ensuring that they arrive at their desired destinations comfortably and on time. With a fleet of well maintained and fully equipped vehicles, we offer a wide range of transfers options for airport pick ups drop offs to city breaks, holidays and business trips. Our experienced and professional drivers are trained to navigate any route safely and efficiently, with a focus on ensuring our clients' comfort and satisfaction. At Mistertransfer we take pride in our commitment to customer service, offering flexible and personalized transfer solutions that meet our clients specific need and preferences. We understand the importance of affordability, and we strive to mantain competitive rates while ensuring our clients receive high-quality services. Our transparent pricing policy means that our clients have no hidden costs or surprises and our payment options are secure and convenient. In summary our private car transfer company offers reliable, efficient, and affordable ground transportation services with a focus on customer satisfactions. With our excellent reputation and unbeatable rates, in major world wide airports, we are the go-choice for private transfers of millions of passengers each year.
Contact info
Gremi des Fusters, 33 - 1, oficina 101, 07009 Palma,, 07009, Palma, Spain
- +34628746023
- support@mistertransfer.com
- mistertransfer.com
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No hassle pick up
No hassle pick up, driver waiting for us. Return journey came exactly when they said. Very pleased and definitely will use again.
7 June 2026
Good experience
Very good communication, punctual and polite drivers, comfortable ride, would highly recommend
9 June 2026
the first driver was late
the first driver was late, the sign had the wrong name and once he picked us up we had to stop and get gas. he was also rude to one of our party who was feeding her baby and told her no food in the car (The baby was crying)
3 June 2026
Reply from Mistertransfer
We’re truly sorry to read about your experience, James Dunn.
At MisterTransfer, we take all feedback very seriously and completely understand your frustration. We’d like to review your case in detail to understand what happened and offer an appropriate solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you directly.
Thank you for giving us the opportunity to improve.
Pickuo from airport was stressful as…
Transfer from airport was stressful as the vehicle was a taxi and smaller than the large vehicle ordered (paid extra for larger vehicle). Quite a squeeze. Driver was rather rude. We text the company/driver to let them know of tye unavoidable delays due to passport control. These security airport delays should be expected for UK travelers due to non EU and biometric scanners. We have young children and needed to go to the toilet and were told he would leave in 5 mins if we were not quick. Driver on the return was great but vehicle was very tired.
31 May 2026
Reply from Mistertransfer
We’re very sorry for the inconvenience you experienced upon arrival.
We’ll review the situation with our local team to ensure this doesn’t happen again. Our commitment is to provide a punctual and reliable service, and we regret that we didn’t meet that standard in your case.
Please email us at support@mistertransfer.com with your booking number so we can provide a personalized response.
Thank you for sharing your experience — your feedback helps us improve.
Excellent service.ready waiting when we…
Excellent service.ready waiting when we arrived .friendly & arrived on time to collect us for return journey.
9 June 2026
I had a very good experience they were…
I had a very good experience they were very friendly and also answered all my questions.
8 June 2026
Good service
Friendly drivers
Turned up on time and plenty of space for luggage and pushchairs
Comfortable drive from and to airport
Would use again
7 June 2026
Reply from Mistertransfer
Thank you so much for your review, [customer’s name if Angela!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free. Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate us to keep improving every day.
We look forward to seeing you again on your next transfer!
Booked through Booking.com
Booked through Booking.com. Flight was delayed, delay at the finger print scanners and luggage. Driver didn’t wait and left us stranded at the airport. Booking.com were great and booked us a taxi bus through Uber. Will never use Mister Transfer again sadly. There policy is to wait only 45 minutes after flight has landed, then they leave you stranded :-(
6 June 2026
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience, Melanie Rose.
At MisterTransfer, we take all feedback very seriously and completely understand your frustration. We’d like to review your case in detail to understand what happened and offer an appropriate solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you directly.
Thank you for giving us the opportunity to improve.
The driver was not there on arrival and…
The driver was not there on arrival and we waited 45 mins before he arrived ! He said it wasn’t his fault? Poor service we would have been quicker catching the bus ! I was just ringing when he turned up bad start to our holiday 😳😱
6 June 2026
Reply from Mistertransfer
We’re very sorry for the inconvenience you experienced upon arrival, Beverley Bradley.
We’ll review the situation with our local team to ensure this doesn’t happen again. Our commitment is to provide a punctual and reliable service, and we regret that we didn’t meet that standard in your case.
Please email us at support@mistertransfer.com with your booking number so we can provide a personalized response.
Thank you for sharing your experience — your feedback helps us improve.
Absolutely no problems at all
Absolutely no problems at all.
Someone there waiting for us, to pick us up and bring us to sa coma .
Got collected again for departure by a lovely lady all on time . Couldn't fault them .
5 June 2026
Unprompted review
Excellent service
Via Booking.com we reserved the transfer from PMI to the Hotel in Palma de Mallorca.
Reservation was ok.
The data, meeting place, driver, car etc. were very good and punctual.
So on the way back we reserved directly with mistertransfer.com. The same good experience.
4 June 2026
Unprompted review
Best transfers
Best transfers. We had a wheelchair user and this transfer was perfect.
26 May 2026
Unprompted review
Outstanding Service from Start to Finish
We were very satisfied with the service. We used this company for transfers from the airport to the hotel and back from the hotel to the airport. Both drivers arrived on time, were polite and professional, and drove carefully. The vehicles were clean, comfortable, and equipped with air conditioning. Everything went smoothly, and the whole experience was excellent. Highly recommended!
2 June 2026
Whats app communications from the…
Whats app communications from the company were excellent. Office was easy to find at airport. Return pickup was good too.
Overall a very good service and would definitely use again.
1 June 2026
Reply from Mistertransfer
Thank you so much for your review, Fiona Carwood!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free. Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate us to keep improving every day.
We look forward to seeing you again on your next transfer!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.