While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that interactions were pleasant from initial contact through to installation. Many people highlighted the excellent service, emphasizing the efficiency and high quality of the work performed, often at a reasonable price. Consumers were particularly impressed with the product quality, with new windows and repairs making a noticeable difference to their homes. Reviewers frequently mentioned the team's attention to detail, tidiness, and willingness to go above and beyond, even addressing additional issues without extra charge. The promptness of service, from quoting to fitting, was also a recurring positive point, with many expressing their intent to use the company again and highly recommend them to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team, often... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be amazing, competitive,... See more

Product

Customers express great satisfaction with the product, particularly replacement windows and panes. Many... See more

Quality

People report positive experiences with quality. Customers are pleased with the high standard of work, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just had my bedroom window units replaced by Misted Windows. From the initial telephone call , right through to fitting , it was an absolute pleasure. Paul and Andy were fantastic. Very frien... See more

Rated 5 out of 5 stars

Window stuck shut, Paul squeezed us in and came round the same week I called. Polite, efficient, explained what the issue was and got the job done. Stress free experience, even took his shoes off with... See more

Rated 5 out of 5 stars

Andy from Misted Windows replaced three panes and serviced all our windows. One pane was an arch, coloured leaded glass and he had no problem removing and reglazing this pane. A thoroughly pleasant an... See more

Rated 5 out of 5 stars

Very professional and excellent service. Two first floor windows renewed. A good quote received from Andy. So we decided to go ahead. The difficult job was completed with care and attention, on the... See more


Company details

  1. Window Installation Service
  2. Window Supplier

Written by the company

At Misted Windows we have over thirty-five years experience in the glazing industry. Misted Windows was set up as specialising in the repair and replacement of failed double glazed units. We have since built up a reputation as specialists in the area of West Yorkshire. We are your go-to specialists repair professionals, so say goodbye to your misted windows and condensation inside your double glazing with beautifully clear, mould-free windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Window fitting.

They came out next day to measure up.They explained everything.Came on time to fit and all perfect.Very freindly technicians.Happy to use again.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Reasonable price, fast and efficient service. Andy and Paul couldn’t do enough to make sure we were happy. I would recommend this company to anyone no matter how big or small the job.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

True professionals

True professionals, best in class, would highly recommend, I have used them twice now and they never fail to do an amazing job. Thank you.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

David Birstall

Excellent and professional service from Misted Windows. Very friendly and helpful from start to finish. Highly recommend.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

This company is brilliant. Andy came as arranged, very professional, friendly manner & helpful. On the day of fitting Andy & Paul came, replaced 5 panes for us. Excellent job from start to finish everything clean & tidy. Well done guys. Thank you very much. Will strongly recommend them.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Andy from Misted Windows replaced three…

Andy from Misted Windows replaced three panes and serviced all our windows. One pane was an arch, coloured leaded glass and he had no problem removing and reglazing this pane. A thoroughly pleasant and likeable guy, a total professional. I would have no hesitation recommending him and I’m sure we will use him again in the future.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Andy came and sorted the misty windows at my elderly in laws.
Very pleasant and professional, went above and beyond what was needed.
He told us what he was doing at each stage and cleaned up very well after finishing.
He made a very good impression on the in laws - who don't generally cope with tradesmen in the house nowadays. Cheerful, friendly and honest.
I would highly recommend and will be using again when the next panes need replacing!
Thank you.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company, clear communication, happily explained the work they were undertaking. Tidy and efficient. Did a job, others had turned down.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Relaible and Professional

From my initial enquiry to installation Andy has been superb. He arrived for survey and installation when he said he would, gave fair and expert advise on what I needed and completed the replacement of 3 windows. He left the windows and areas spotless and was a pleasure to deal with through the whole experience. Would definitely recommend.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Impecable customer service

Over the years I've used several different companies to repair/replace misted up windows on my properties and Misted Windows are far and away the best I've ever used.
The customer service is attentive and friendly and the quality and tidyness of the work cannot be faulted.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Blown double glazing

Fantastic service, not only fixed the blown window in the patio door but fixed the door from sticking, cleaned up after himself, good as new, would highly recommend.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Can't recommend enough

Can't recommend enough. Reliable, communication was very effective and very quick service. Both Andy and Jamie both lovely guys and friendly and couldn't do enough for us. Appreciate you both. Thank you!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Andy and his team replaced some misted…

Andy and his team replaced some misted windows for me. Andy was professional, informative and friendly. The work was done quickly and with a minimal amount of fuss. I am thrilled to bits with the work done and would highly recommend Andy and Misted Windows.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent & Professional Service

Excellent service from start to finish. Very friendly and professional with great knowledge of the products and repairs required. Very reasonable pricing and very respectful of property and cleanliness. Overall I would highly recommend this business. Andy and Jamie were so friendly, communicative and professional.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic service from start to finish by Andy and the team. Clear communication, great time keeping, very respectful of home, kids, pets. Happy to recommend and will definitely use again if another window blows.

10 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look