Mission Loans, LLC Reviews 64

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, often highlighting their personalized approach. Many people found the customer service exceptional, appreciating the clear communication and the team's dedication to guiding them through the process. The overall service is frequently described as efficient, smooth, and easy to understand, with consumers noting quick response times and a seamless user experience. Reviewers particularly appreciate that the company makes the process straightforward and stands by its word, often succeeding where other lenders have failed. The promptness and thoroughness of the process are also frequently mentioned, with many customers expressing satisfaction with the speed of closing.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick and efficient process, with some... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the professionalism and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers describe the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the promptness of... See more

Based on these reviews

Rated 5 out of 5 stars

I highly recommend Mission Loans for your lending needs. Zack and William went above the call of duty to get my loan approved, and completed. After being denied by so many others due to either their u... See more

Rated 5 out of 5 stars

My wife and I are very satisfied with our experience with Mission Mortgage. My first contact was with Joel, then later with Kat and others. Although I had another loan option with another company, Jo... See more

Rated 5 out of 5 stars

After dealing with local banks who were inattentive and curt. Mission loans made things easy efficient and stood by thier word. Fast fair and competitive. Other online brokers had annoying AI generate... See more

Rated 5 out of 5 stars

We had a great experience working with Tina Knowles with Mission Loans for both our first home purchase and later for refinancing. We were nervous about the whole process, but she had made everything... See more


Company details

  1. Mortgage Lender

Written by the company

Mission Loans is part of the Americor family; a leading provider of consumer financial services. Mission Loans offers a wide variety of mortgage loan products including FHA, VA, Conventional, 2nd mortgages, HELOCs, Investment Property mortgages, and mortgages for Self Employed borrowers. NMLS ID # 210853


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 1 out of 5 stars

When I was going through the…

When I was going through the experience, they communicated very well. Once everything was done. It changed before I even made my first payment they sold or transferred my mortgage to a brand new company already. Regret the whole thing.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was very simple

The whole process was very straightforward. I initially stated to work with Joel Leal and he was great help then I followed the process with Erika Servin. The both were very nice and easy to work with. I definitely recommend working with them.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome!

From the time I inquired about a loan I received so so many texts from different lenders, but noone would respond in a timely manner but Sebastian Haane CALLED me not text me! And was very patient and detailed and explained very well what type of loan would work for me. He was very caring about my interests and concerns and not just about loaning me some money. He even stayed consistent when I wasn't haha!
Then came close to the end and I was being helped my Nolen Ennis, who was super helpful as well
When I had bumps in the road with stuff I knew nothing about or how to even fix them he was there. I would call and get a VM but he always returned my calls quick. The process was quick and I am highly satisfied with how everything turned out. I never really had to get a loan before and was clueless to alot but if I had to do this again I would really go with Mission Loans. I am impressed with the amount of professionalism and customer service this team had. Thank you Mission loans, Sebastian and Nolen.
Michelle Sadler

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Mission loans

Zach and Tiffany were both very professional and on top of everything. I recommend them both when you're ready to buy a house.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience, people and desired outcome

The people I worked with at Mission Loans were not only knowledgeable and professional, but they provided information for multiple scenarios. They were looking out for my personal best option that met my needs. Communication through the process was outstanding and as I needed guidance they were prompt in responding and support. The process was smooth and easy. I have been through many home loan procedures and Mission Loans has by far been my best experience with a desired and excellent outcome. Without reservation, I highly recommend Mission Loans.
Tuggle from Washington State

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Posing As My Actual Lender

Mission Loans sent paper mail to my home and intentionally used the envelope window to make it appear that the letter came from my actual mortgage lending bank.

I do not have a loan with Mission and I have no idea how they got such detailed information about my existing mortgage. I am completely disgusted that they would try to mislead a homeowner, especially to get a disabled veteran to refinance to a higher APR, for Mission's own financial benefit.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

Mayra and Kelli were so amazing to work with and kept us up to date on every step of the way

23 January 2026
Unprompted review

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