MissingX - Software for lost property offices Reviews 99

Finding my precious diary was missing I called several places. After calling airports and airlines at midnight I reached missingx.com. When I received a message from missingx.com the following day telling me they found my diary I was so relieved and went to a airport to fetch it. It happened one month ago.

I am extremely grateful to this company for not only finding my package, but also for sending me a reply very quickly and a great option to have it delivered directly to my address in another country, which is extremely convenient!

Woeful don't bother even trying to get anything you lost on a UK train. It is a total disgrace. No customer service no care, no one to talk to. Give up get over it and pray these people lose something and have to use their own totally useless, faceless service

Fast handling, easy and smooth.
Great experience.

Complete waste of time my bag was logged as found I claimed it on missing X got a claim reference 2 weeks later and heard nothing no number to call pointless service it was better and quicker before the train companies moved to using this third party! how do I get my property back do I just drive to Waterloo in the hope that it's there this has to be the most inconvenient unhelpful lost property platform.

super thnx, all was well

Thank you for your honesty, professionalism and speed

Registered a loss once. Good ui.. Will use again for sure—

The Missing x services are useless. I feel they intentionally keep lost items and make money off of them from auctioning them off.

No one returns your messages. I had a tracker on my ipad that clearly showed that it was in the airports lost and found!

If you go to pickup yourself there is some hope. Only thing is that they charge you to pickup your lost item.

Total scam and waste of time

Listen I’m a student at Hagley Catholic High School and yesterday morning I lost my school bag on a West Midland Railway train to hagley and when I’ve gone on here nothing so far and no contact to me about a match despite my very specific details I wrote.Along with that about 2 months ago I lost my coat on West Midland Railway and when I checked for about a week on nothing had come up.Just don’t bother you most likely won’t find what you’ve lost and I’ve had a 0% success rate so unless my bag is returned with my important GCSE revision notes in then consider this review permanent.

My experience with Missingx.com itself has not been a problem, but their use of UPS has severely impacted my experience. I have tried to find a way contact them to suggest they find a much better courier and this appears to be the only way hopefully they see this and act for their benefit. Because at a cost of £58 it was definitely Not value for money.

Excellent service. !00%. I'm impressed!

How long does it take to respond?? I lost my AirPods case on a train and it was listed on missingx. I have put in a claim and absolutely no response.
How do I even know if it’s mine if it takes forever to even get a match response?

The item is actually important, it’s something I need everyday.
Meanwhile no picks up the phone at the missing office station.

Can I get a response to my claim??!!!

*UPDATED*
I’m sure if you read my response, you’ll see I said I already filed a claim with the item they found and I was told I will be contacted. How long does it take to respond to an item that’s already been found?
I lost it on a train from Northampton to London. Information isn’t clear. There’s no timeline, no one to contact.
If the items wasn’t already found, then I’ll understand. But they already reported it found.
So what’s the delay???

Lost wallet during a long train ride, discovered it lost when at an international airport and now without a passport and banking cards! -- never expected to see the thing again. Sent in a report later same day, 2 days later there was a match. Now wallet on the way to me, what can I say: trustworthy, fast, reliable

quickly work, easy to send my forgotten coat to home.

Easy experience to reclaim lost stuff at an airport

I forgot my Ipad on flight with Norwegian. Thanks to missingX, Hittegods Oslo Lufthavn and Norwegian, my property was found and the rest was perfectly organised and proceeded. It was easy to communicate and Bring delivered package in only one day.
Only one thing was difficult-to find serialnumber of my Ipad. I did not know how to do it, but got help with that from a family member.
Thank you all!

Absolutely awful, I left my kids suitcase with all their clothes on the train, contacted the train company and told to use missing x, it doesn't work. It's a joke. Why don't they have a lost property room you can go to and get your stuff back. Outsourced to someone with a poor website making money from misery.