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Miss Hosting Reviews 

6,031
•
TrustScore 4.5 out of 5

4.6

Web Hosting Company
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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for providing fast, accurate, and professional help with various technical issues. People constantly highlight the prompt, friendly, and patient assistance received when setting up, recovering, or managing their web accounts and services. Some reviewers were not happy with certain website platform features, noting limitations regarding overall security or difficulties experienced when attempting to export data and switch hosting providers. Additionally, a few consumers mentioned that navigating past automated chat tools during initial inquiries could occasionally be slightly frustrating before reaching a human representative.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the support team for being exceptionally... See more

Customer service

Reviewers mention positive feedback about customer service, frequently highlighting exceptional,... See more

Service

Customers had positive experiences with service, frequently highlighting fast responses and helpful support... See more

Response time

Consumers find response time to be positive, experiencing incredibly quick and friendly support from the... See more

Website

Users describe ambiguous interactions with website services, as some reviewers praised the helpful staff and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josefina solved my problems within minutes. Fast and accurate response. Miss Hosting is (according to me) great. I used to have several subscriptions (web hotel, Domain name etc) but now Miss H h... See more

Rated 5 out of 5 stars

I would like to give a big thank you to Hemant at Miss Hosting for his excellent support! I had serious issues with my company’s email addresses, and Hemant was professional, patient, and very... See more

Rated 5 out of 5 stars

Josefina helped me really quickly within 1-2 days and we are talking about 3-4 emails. I got my errors fixed and got some advice on how to set up and deliver the website quickly for one of my client... See more

Rated 5 out of 5 stars

My homepage was affected by malware. I am an amateur on technical matters and needed assistance on security measaures. It has now been taken care of. I am especially indebted to Victor, who helped me... See more

Company details

  1. Web Hosting Company
  2. also in
  3. Email Service Provider

Written by the company

Miss Group offers everything from Web Hosting, Domain Registration, Email Management and a range of Sitebuilders for web production.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,031)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My homepage was affected by malware

My homepage was affected by malware. I am an amateur on technical matters and needed assistance on security measaures. It has now been taken care of. I am especially indebted to Victor, who helped me to decide and also made the solution work. His ability to explain a given problem to a layman was clear and to the point. The support I got was invaliables

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great support and trustworthy

Great support! We had a misunderstanding where one of my invoices went to debt collector, but I emailed their support and it was sorted out the day after.

The call was very friendly and gave a trustworthy and personal impression.

The web dev tools and hotel is also good.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I had two critical issues with my React…

I had two critical issues with my React application running on a subdomain:

Ajay provided outstanding technical support. He quickly identified the root causes, explained the issues clearly, and resolved both issues very quickly

Very professional, responsive, and technically skilled. I truly appreciate the help and would highly recommend Ajay to anyone needing reliable web or server support.

4 January 2026
Unprompted review
Rated 4 out of 5 stars

Outstanding service and technical support

I’ve been a Miss Hosting customer for many years and I’m extremely happy with their service.
Their support team is excellent — fast, competent, and genuinely helpful.

Special shout-out to Victor — outstanding support and always going the extra mile.

Highly recommended.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Josefina helped me really quickly…

Josefina helped me really quickly within 1-2 days and we are talking about 3-4 emails. I got my errors fixed and got some advice on how to set up and deliver the website quickly for one of my clients.

Appreciate her help and support.

9 December 2025
Unprompted review

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