Absolutely horrible company. I ordered a dress for my daughters dance over a month and a half ago. They still have not even shipped the item. I have emailed multiple times and I keep getting the runar... See more
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They provided a fictitious fed Ex tracking number . Then sent another in Chinese. . I disputed charges with my creditor . Should have reviewed the ratings prior to ordering from this devious site ! I... See more
DO NOT SHOP HERE. I ordered 3 dresses, none of them looked like their photos, material is super thin/cheap, and they took 3 weeks to arrive. I did not look at their return policy till after but they h... See more
My fiance' bought some shoes recently and the products are not what are advertised. The customer service very rudely stated that its a sizing error and its her fault and would be cheaper to keep and r... See more
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Avoid ordering from this site if possible!
I ordered and paid for a 50's swing dress June 13, 2020, to be used for a performance and did not receive it until July 31, 2020. I ordered the size strictly according to the size chart on the MissFoxShop website. Needless to say, the size was not even close to what I expected. I followed the returns/refunds policy exactly as stated on their site. I included pictures of the item. They asked me to send a picture of the measurements in the item but the dress did not have a measurement tag, only a tag for "washing". My return email from MissFoxShop said "the logistics fees are very high, not very cost effective".
Horrible quality and no way to return…
Horrible quality and no way to return merchandise. Be careful, this ships from China so you have to pay a 30 fee just to return the merchandise. They are basically not helpful for returns or exchanges. Buyer be aware!
Clothes I got were bad quality
Clothes I got were bad quality, they felt like the really old and gross blankets you'd pray not to get while sleeping at a friend's house
Happy with my order - and pleasantly surprised.
Ordered 21st Sept, received today, 11th October, so I'm happy with the delivery and tracking. The dress is cute. The sizes are a little on the small side so you need to order up. Quality is fine and the prices are great. No complaints. Honestly, I was sceptical as a lot of these sites are scams but this one was fine.
Very nice dress
Very nice dress. It about 12 days to arrive. I bought 3, one of the sizes is too big, contact customer service for a change. I will buy it again.
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