Miss Amara Reviews 

Thank you so much we received it and I’m so happy with how it turned out . Happy customer here 😀

The carpet has arrived and I just want to say - the quality is amazing, it is soft and fluffy and liquid wipes off so well (I tried with water). I wasn’t sure whether the higher price is justified but now that I’ve tried it out, I really think it does and I don’t think I can go back to other carpet brands! The customer service team is also very friendly and responsive. Thank you!

Ordered a rug recieved a bathmat instead after long delay and numerous excuses We have been refunded but beware this company

SCAM.
Ordered a large distressed rug. They delivered a tiny white rug after weeks of delay. Trying to get a refund
I am told a refund has been given but this has yet to be credited to my account. Refund now received.

Very poor returns experience. The company says a collection is booked for a specific day but no courier turned up. Contacted courier company who said no booking was ever made. Miss Amara said to leave it a few days and see if the courier "turned up". Laughable. They owe me nearly HK$4k and I'd like it back.

Amazing, arrived within a week! My 2nd Miss Amara rug and stoked with both. Absolutely quality & just Beautiful!!

I was totally impressed with the top notch customer service I received from Sheila, and everyone else that answered my enquiries. I didnt have to wait for any answers, my queries were answered immediately.
I dont think I have every received such a fabulous, immediate response. Miss Amara staff are totally focused on the customer being happy with their purchase and go over and above to make that happen. I will most definately be using them again without any hesitation!

First thing first, I looked at the review pictures to decide if this rug will suit my place and the reviews that were already there convinced me enough to buy. I ordered my rug Sunday and night and voila it was delivered Wednesday morning. Its a BEAUTIFUL rug and super soft.

My experience with Miss Amara was average. I ordered a rug in October with the understanding it would be a Dec delivery. This was delayed and well communicated so no issue with that. A bit later than expected it was sent out, but did not arrive. After some time, I was advised it was lost by UPS. The customer service team sent a replacement out. This took over a week to be scanned in and looked like it was going to be a similar outcome to the first, but after 10 days it finally got moved and delivered. Customer service was reasonably responsive but I did have to spend a lot of time being proactive and following up each day which was time consuming. Eventually I received my rug in Feb after thinking it would arrive Dec. I would try the website again although would be hesitant. It could have been a one off issue.

These guys and girls rock. I got notification that my rug had been delivered, I couldn’t find it. I live rural and have been affected by the cyclone so very much a building/ wreck site. I emailed not expecting a reply till the next day and I got a reply explaining what happened. So impressed and I don’t have my rug yet😊 so I’m sure I’ll love it

I have ordered two rugs back on the 19th of September. One arrived, one did not. Several times they have said the order is on its way but it never gets past the label being printed on the tracker. Then it was out of stock, then sent again in December. Have just had to chase it up again this week (2nd week of January). Really doubting if this is legit, i suspect it is a scam site. I read the reviews but I suspect there are fake good ones on here as all of the bad reviews are around similar issues. Really doubting they will come through but will update if they do.

Amazing experience, seamless delivery, product is absolutely amazing and loving it. was hesitating to order rugs online not knowing the quality and feel of the rug but it is totally worth it. the product we received was super soft and amazing. Well done team..

I recently purchased a rug that has truly surpassed my expectations. The quality is outstanding—soft, durable, and boasting a vibrant design that adds elegance to my living space. The service was equally impressive; the online selection process was user-friendly, and the delivery was swift and secure. Unrolling the rug revealed its pristine condition, a testament to the company's commitment to customer satisfaction. Overall, I am thoroughly impressed with both the product and the seamless shopping experience, and I highly recommend this company to anyone in search of a top-notch rug for their home.

Sheryl's instant respond to my query and support was just so comforting; made me happy and stress free in seconds. Best customer service

I can now see why the rug price was discounted, the pattern and colour is very patchy like a manufacturing error. However the price was low enough so I can't really complain.

Excellent quality, true to display. Quick dispatch and delivery!

Love the rug! It’s super soft & it looks great. Delivery was also super fast.

Incredibly soft and beautiful rug. Very happy with purchase and definitely good value as well

The online support was amazing, they recommended a beautiful rug and underlay and event set up a direct link to cart making checkout a breeze.
Thank you again!