Misoa Jewelry Reviews 32

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Jewelry fell apart and cannot get a refund. Bought a 14kt gold figaro bracelet for my daughter's graduation. Looked great, but immediately fell apart, twice. Currently on hold with Bank of America try... See more

Rated 5 out of 5 stars

My order just arrived today and WOW! I'm really impressed by the quality of the construction and the design. Everything is obviously genuine gold and stamped 14k/585, so for those who are hesitant abo... See more

Rated 1 out of 5 stars

I got this request to review my purchase even before getting any confirmation that my ordered products has been sent. How could I recommend this to anyone?! Just hoping my ordered product will be sent... See more

Rated 5 out of 5 stars

Ordered the Letter P necklace for my girlfriend’s graduation gift. She was super happy with it! Arzu was also extremely helpful and informative with answering any questions that I had about the produc... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Jewellery Manufacturer
  5. Jewelry Repair Service

Written by the company

We put our hearts into every step of the process to ensure that we are creating high-quality jewelry that will be cherished for many lifetimes. All of our products are 14K gold and come with a 2-year warranty.


Contact info

3.1

Average

TrustScore 3 out of 5

32 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Shop elsewhere

The gold bracelet I bought broke within weeks of owning it. The owner said she’d pay for repairs but when I sent her the receipt she ghosted me. Do not buy from here. Save your money.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Jewelry fell apart and cannot get a…

Jewelry fell apart and cannot get a refund. Bought a 14kt gold figaro bracelet for my daughter's graduation. Looked great, but immediately fell apart, twice. Currently on hold with Bank of America trying to get a refund. The clasp fell off, now the "gold" is peeling off the links. Bought a replacement from Ross-Simons, no problems.

5 December 2023
Unprompted review
Rated 4 out of 5 stars

It was perfect

They did well to notify me when my package was near, when it was being shipped and when it arrived. It arrived in perfect condition in a classy little box. My only complaint is that there aren’t more shipping options. It would’ve been nice if shipping could have taken less than 2 weeks instead of 3 weeks. However, I am very please with my purchase.

19 July 2023
Rated 1 out of 5 stars

Low quality light chains

I ordered from this jewelry on Etsy.
The paper clip chain was halow and very cheaply made . It dented and bent after couple of wears.

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting…

I got this request to review my purchase even before getting any confirmation that my ordered products has been sent. How could I recommend this to anyone?! Just hoping my ordered product will be sent and ready for pickup ASAP…

29 March 2022
Rated 5 out of 5 stars

Quality Construction, Beautiful Design

My order just arrived today and WOW! I'm really impressed by the quality of the construction and the design. Everything is obviously genuine gold and stamped 14k/585, so for those who are hesitant about ordering gold jewelry online - don't be! Shipping was quick and Arzu was really nice about making sure the order was exactly what I wanted. Overall, out of all the direct to consumer jewelry brands I've ordered from, I can honestly say that Misoa is the best.

18 March 2022
Rated 5 out of 5 stars

I purchased the diamond wishbone ring…

I purchased the diamond wishbone ring as a gift for my daughter and she was ecstatic when she opened it. It fit perfectly and she loves it. When I ran into a problem during the online order process, I emailed the company and received an immediate reply. I would not hesitate to order from Misoa Jewelry again.

28 December 2021
Misoa Jewelry logo

Reply from Misoa Jewelry

Thank you so much, Jennifer!! We're always here to assist our customers. Glad to hear that your daughter loves the ring.
Kind Regards,

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. They are exactly as depicted in the picture! The ordering process was easy and they arrived quickly. I am very happy with my purchase!

13 December 2021
Misoa Jewelry logo

Reply from Misoa Jewelry

Thank you so much, Rebecca. We're so glad to hear that you have liked your earrings. Looking forward to seeing you again!!

Rated 5 out of 5 stars

Reliable business

Had no problem with this company at all. The whole process was quick and smooth. Delivery was great. I purchased the gold dome ring and it looks exactly like the pictures. The sizing is very accurate. The quality is perfect. I would definitely purchase again from Misoa.

1 December 2021
Misoa Jewelry logo

Reply from Misoa Jewelry

Thank you, Ria!! Hope to see you again. Happy Holidays.

Rated 5 out of 5 stars

Highly recommend without a doubt

Best customer service ever! Not to mention unheard of prices, great communication and exquisite workmanship. I ordered a custom piece and was consulted every step of the way. The estimated price point was way below what I even thought possible. Shipping was insanely fast; got here a couple days early, and it’s a beautiful piece I will cherish forever!

24 September 2021
Unprompted review
Misoa Jewelry logo

Reply from Misoa Jewelry

Hello Nadine,
Thank you so much for your kind and honest feedback. We do our best every day to create beautiful pieces like yours. Hope to see you again at our shop!!
Kindly,

Rated 5 out of 5 stars

Letter P necklace

Ordered the Letter P necklace for my girlfriend’s graduation gift. She was super happy with it! Arzu was also extremely helpful and informative with answering any questions that I had about the product. She even offered additional links for the necklace length after I had already placed my order at no additional price! Definitely will refer to my friends and buy again here.

5 June 2021
Unprompted review

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