The MiSmile Network Reviews 249

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Dr.Abir is so compassionate and caring, she goes out of her way to make sure you feel comfortable and aware of what she needs to do, explaining everything to put you at ease. As a nervous patient, hav... See more

Rated 5 out of 5 stars

Caring team, they really put the patient first. I only had 1 initial consultation for Invisalign in Birmingham where I was told my case is a little complex & I should probably see a fixed brace specia... See more

Rated 5 out of 5 stars

Without question the best form of braces available in the modern market. Computerized precision. Comfort. Nobody knows I'm even wearing anything despite having the attachments on my teeth. I have... See more

Rated 5 out of 5 stars

Extremely friendly and informative staff. Took the time to listen and discussed my options without pressure. I was offered time to go away to think about whether I wanted to proceed. I was so impresse... See more

Company replied

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Medical Clinic
  5. Orthodontist

Written by the company

The MiSmile Network is built on outstanding results, high-quality service and complete Invisalign care from start to finish. As the only UK network supported by Align Technology, your smile is our commitment. Request your FREE Smile Evaluation, now.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

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Rated 5 out of 5 stars

Dr.Abir is so compassionate and caring

Dr.Abir is so compassionate and caring, she goes out of her way to make sure you feel comfortable and aware of what she needs to do, explaining everything to put you at ease. As a nervous patient, having had many bad experiences I am so happy I found her and would not go anywhere else. If you are nervous of dentists I cannot recommend Mismile and Dr. Abir highly enough. Thank you so much.

12 November 2025
Unprompted review
Rated 3 out of 5 stars

I am starting with them in…

I am starting with them in Birmingham.There are fees that they do not mention beforehand. Also the availability of appointments slots. I learned only after making the payment that for the final bonding and cleaning they would be separate payments. For the appointments I specifically asked if my appointments could be on weekends to which they confirmed. Only later on I learned that they would assign you to certain dentists that only work weekdays

4 February 2025
Unprompted review
Rated 5 out of 5 stars

They put the patient first

Caring team, they really put the patient first. I only had 1 initial consultation for Invisalign in Birmingham where I was told my case is a little complex & I should probably see a fixed brace specialist instead. While this wasn’t what I wished to hear, I definitely loved & respected the fact that they don’t put profits before patient care or give false hope! This speaks volumes for their ethics. Also thank you so much to the friendly receptionist who offered me a hot drink, which was also deeply appreciated given I arrived in almost freezing temperatures!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience at MiSmile Birmingham

I had an excellent experience at the Birmingham branch. Dr. Ghizali Shaikh provided outstanding care from start to finish. He explained everything clearly and provided fantastic composite bonding treatment on my teeth. I only regret not having the procedure done sooner! The entire team at the practice was exceptional, and their professionalism and friendliness made the process a great experience.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Always late

Always late, they charge a huge amount of money for quick services and they always run late.
No matter what service you ask, it's going to be late.


19 April 2024
Unprompted review
Rated 5 out of 5 stars

first consultation

It was my first consultation with A1 Dental and was nervous as I didn’t know what to expect. But So was amazing and put me and ease. He answered all my questions and was so understanding. I am excited to start this journey

21 March 2024
Rated 5 out of 5 stars

Dental treatment above and beyond

We attended Birmingham MySmile for our 6monthly hygienist and checkup appointment.
From walking into their reception, We received a warm welcome and addressed my our names.
In fact the whole team passing through the reception area always seemed to be happy in their work.
Firstly off to see Karen and her assistant for a hygienist scale and polish, although it's far more than just a scale and polish.
Then off to see Oliver and his assistant,where I received a full checkup. Oliver suggested some further treatment was necessary. Not just suggesting treatment but the reasons for the suggestion.
Oliver took time to fully explain my options,without any pressure.
Thanks to the whole MySmile team.,

21 February 2024
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Robert,

Many thanks for the positive review! We're really glad you had such a pleasant experience and received all the information you need.

We hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Looked after from start to finish, such a friendly team.

16 February 2024
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Fiona,

Many thanks for the positive review! We're really glad you had such a great experience and hope you continue to enjoy your smile journey!

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Great service!

I’m so happy with my new smile! The team were great from start to finish, all my questions were answered in my Invisalign consultation with the treatment coordinator and my dentist made me feel comfortable on each appointment. Would definitely recommend :)

31 January 2024
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Harps,

Many thanks for the positive review! We're so glad to hear you had such a wonderful experience and hope you continue to enjoy your smile journey!

Kind regards,

The MiSmile Team

Rated 5 out of 5 stars

Christina the dental nurse was very…

Christina the dental nurse was very helpful and explained the process and details of the Invisalign procedure very clearly and efficiently.

29 January 2024
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Nilesh,

Many thanks for the positive review! We're really glad you are getting all the information you need and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 1 out of 5 stars

Don't bother with this company

Don't bother with this company, they do not have a clue with what they are doing.
What a waste of money ??

10 August 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Haroon, we're so sorry to hear that you have been left disappointed with your Invisalign treatment.

Invisalign is the most advanced teeth straightening system in the world, and over 15 million people have had their smiles transformed with Invisalign treatment. After any teeth straightening treatment you will need to wear a retainer to make sure your smile stays perfect.

Please do contact us at hello@mismile.co.uk if you would like to discuss this further.

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Amazing

Amazing, I was petrified of dentists when I went in and now I feel more confident about going to dentists

11 November 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi, Bruna thank you for the positive review!

We're so happy you've had such a great experience at your MiSmile clinic.
We hope you continue to love your smile journey! :)

Kind regards,
The MiSmile Team

Rated 2 out of 5 stars

Misleading prices

They initially pretend that the price is cheap but you actually end up paying a lot Misleading prices

9 October 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi John, thank you for getting in touch.

At MiSmile we offer Invisalign treatment, provided by expert practitioners. While this might be slightly more expensive than other teeth straightening brands, Invisalign is the most advanced teeth straightening system in the world.

Most of our clinics offer financing with 0% interest for the first 12 months, as well as longer term plans that help break down the cost over monthly instalments. As with all finance packages, how much you pay per month will depend on how much your treatment is overall, if you put down a deposit, and how long you want to take to pay it back. All of your options will be discussed with you at your consultation, to ensure you are aware of your finance options.

Please do contact us at hello@mismile.co.uk if you would like to discuss this further.

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

A1 Dental experience

From the moment I stepped in the building it was a warm reception. I was shown to the waiting room by a lovely lady. I was then called into the room by a gentleman and a lady. They explained everything step by step making my whole experience comfortable. Most definitely recommend A1Dental

1 July 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Alison,

Many thanks for the positive review! We're really glad you are getting all the information you need and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Great service

All the staff are friendly and attentive at Crowborough Gentle Dental. The detail of the treatment plan and making sure i understood was very thorough. Good communication avenues and follow up to check for any issues or concerns.

28 June 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi, thank you for the positive review!

We're so happy you've had such a great experience at your MiSmile clinic. We hope you continue to love your smile journey! :)

Kind regards,
The MiSmile Team

Rated 1 out of 5 stars

False advertisement

False advertisement. For context, my case is the most vanilla case for straightening teeth as it’s just minor crookedness and really small gaps, nothing major at all. “From £28 a month”, bs people don’t fall into their trap, went for the consultation and at the end where the orthodontist gave me the sheet with the 3 payment options (one of them being finance), the lowest one was £80 for 60 months with interest bare in mind. Not £4000 worth for that, absolutely ridiculous. Just lost £100 now for a deposit I’ll never get back as I’m not going forward with that treatment.

27 May 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Dana,

We're sorry to hear of your experience with one of our clinics. The cost of £28 per month is an example of what you could pay on a longer term finance package if you have a treatment cost on the lower end of the scale.

Most of our clinics offer financing with 0% interest for the first 12 months, as well as longer term plans that help break down the cost over monthly instalments. As with all finance packages, how much you pay per month will depend on how much your treatment is overall, if you put down a deposit, and how long you want to take to pay it back.

Please drop us an email at hello@mismile.co.uk if you would like to discuss your deposit further.

Kind regards,
MiSmile Team

Rated 5 out of 5 stars

My treatment at Mismile has been transformative

My treatment at Mismile has been amazing. I was told by a dentist many years ago that my upper back teeth would not respond well to braces and treatment would cost over £7,000. I was over 70 when I contacted Mismile and, now nearing the end of my treatment with them, the ‘impossible’ back teeth are completely in line my crooked front teeth are also transformed. The team have been amazing, everyone has been professional, friendly and competent, always willing to answer any questions and happy to rearrange appointments when necessary for me. My teeth are better than I expected and I can’t recommend them highly enough.

26 May 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Diane,

Thank you for the review!

We're so happy you've had such a great experience at your MiSmile clinic. We hope you continue to love your smile journey! :)

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service. Every question answered with clarity and in a way that gives you 100% confidence that they totally know what they are doing. Treatments carried out expertly and with minimum fuss.

11 May 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Andrew,

Many thanks for the positive review. We're really glad you found your dentist so thorough, and hope you continue to enjoy your smile journey!

Kind regards,

The MiSmile Team

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