pretty nice lens!! when ordering they sometimes don't look like what you see but it's ok, it's a surprise and unexpected when it arrives thank goodness!!!
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See what reviewers are saying
I really love these lenses! The quality is amazing and they feel very comfortable to wear, even for longer periods. The colors look beautiful and natural on the eyes, and they completely transform the... See more
Awesome designs and comfortable - I have over 400 pairs of lenses in my collection, and needless to say my experience with contacts is extensive. MisLens is in the top 3 for comfort level and design.... See more
DO NOT order from them. Absolute joke. Never received the contacts. They then provided me with a fake tracking number. The tracking number wouldn't pull up any tracking information. Yet they claimed... See more
Company replied
Company details
Written by the company
Mislens provide a large ranges of colored contact lenses around the world, including natural look lenses, cosplay Contact lenses, Halloween contact lenses ，anime cosplay lenses, daily lenses, and lens wearing and cleaning tools and other classic series. Our most popular range are naturally coloured contact lenses for dark brown eyes. Free Shipping Over 3 Pairs,Mislens has a dedicated warehouse in the United States, and the delivery time from the overseas warehouse is 3-5 working days. Mislens pride ourselves on being wallet friendly and high quality approved, allowing you to find everything you need to complete your desired look.
Contact info
United States
- service@mislens.com
- mislens.com
3.7
Average
158 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very bad experience
Very bad experience , The color of the continents is It’s not too close the color what I see in the picture Very bad quality I asked him to return in the answer is too expensive to send them back. So Give me only 15% return the money what I pay I mean, like I cannot buy one pair with these money only $5 Back I expected minimum one pair free 👎
26 February 2025
Unprompted review
Reply from Mislens
Hi, the initial complaint we received was that you purchased a color you didn't like and asked for an exchange. Because according to the policy, if request returns and exchanges for non-quality product, you will need to cover the shipping costs, that is not a small expence, so we propose to issue you a 15% refund of the order while keeping the product. If you think this is not work, then return or exchange also available. We are attempted to communicate with you to find the right solution. If you have more needs or doubts, please reach out to customer service support for assistance and we promise you we'll tailor a satisfactory resolution for you.
Haven’t received
It asked me to write a review on my package, well I HAVENT GOTTEN IT YET! Y’all keep asking me how the product is and it ain’t even been shipped to my address yet..
3 February 2025
Unprompted review
Reply from Mislens
We apologize for giving you a bad shopping experience. Through your message to find your order Mis57844, logistics and transportation orders 4PX3001609366617CN, is the United States Customs in the normal customs clearance, such as customs clearance on the arrangement of delivery. Due to the United States to increase customs clearance review, so there is a delay. We are also urging the logistics service provider to follow up on the customs clearance.
Reply from Mislens
thannnnks for your love and trust❤️❤️
Wanna see blurred?
Not impressed. Lens are not good quality. I have ordered many and they are blurred. I don't get a script just 0 and don't need one. The lenses make u see blurred. It is not cool for the price u pay I have given many opportunities and all the same
12 February 2025
Unprompted review
Reply from Mislens
Received your feedback. Bad quality? blurred? Please contact customer service with your detailed evidence photos. You can rest assured that customer service will deal with it according to your feedback.
Have not received my product
Have not received my product. I placed my first order and I have not yet received my order. I'm very frustrated because I'm not able to speak to someone in their customer service department regarding to what's going on with my delivery. I'm hoping that I will receive my order because as of today I have not yet received it. I submitted various emails regarding this issue but my issue has not been resolved. My first experience is horrible.
26 January 2025
Unprompted review
Reply from Mislens
sorry for your bad experience,what's order number?please send it to our email:service@mislens.com ,we'll check it for you.
This was my 5th order and it went as…
This was my 5th order and it went as smoothly as can be. I ordered 3 pairs of lenses. This time they were local which means City of Industry California for everyone in the US. I got my order in 5 days. As always they fit perfectly and I'm pleased. It's always an easy experience with Mislens.
8 January 2025
Unprompted review
Reply from Mislens
Thank you for your love and trust. We always highly recommend the US Warehouse Series for our US customers because it delivers faster.🥰
Doesn't look near what I ordered fraud
I'm about to return these horrible lenses they're not worth the money or the high shipping cost I'm going to complain to my credit card and let them know that this is totally a scam the colors don't even look close to what I ordered very disappointed I will not return I can't believe these people are getting away with this. I cant see through these lenses I never experienced anything like this before they defective. Especially the iris green contacts look creepy not realistic looks like halloween color
24 December 2024
Unprompted review
Reply from Mislens
Sorry to give you a bad shopping experience, what is your order number? We inquire about the products you ordered, the products are all qualified after multi-layer inspection, quality assurance. Of course you can send us the picture of the product, we compare whether it is the same as you said.
I never got my free pair with my second…
I never got my free pair with my second order 😞
1 December 2024
Unprompted review
Reply from Mislens
Through your message name found your second order Mis54449,2024/11/09 15:13:22 through the online store order, this order on the same day from the warehouse, the carrier bit 4PX, transport order number 4PX3001423674288CN, after inquiring about this order has been in 2024-11-19 12:37 has been delivered, the specific query link as follows https://t.17track.net/en#nums=4PX3001423674288CN
if you have any problems,please contact us.
A great service
A great service. It’s fun to change my look with all the variety. Can be pricey, but incentives do help. I’ve gotten about 20 sets now.
6 December 2024
Unprompted review
Reply from Mislens
thanks for your love and support❤️Welcome to the next time you need to come back!
Great service
Great service. Product is better than I expected. Cute packaging. The lens feel and look amazing! I love being able to change my eye color! It’s so fun!!! The prices are the best! Thank you! I will be ordering more
19 November 2024
Reply from Mislens
happy to receive your feedback,thanks for your love and trust.❤️
Shipping took long wasnt happy with…
Shipping took long wasnt happy with the outcome of the products not the same colors
5 November 2024
Reply from Mislens
We apologize for giving you a bad shopping experience. If you are a US customer we recommend you to buy US Warehouse series with shorter delivery time. Regarding the product, please keep the package and pictures to contact us at the first time to verify the processing.
Reply from Mislens
thanks for you take the time to leave your positive reviews for us ❤️ Your satisfaction is the pursuit of our service.
They always works
I've have always had good luck with all my contacts that I have ordered from MisLens and all of my contacts fit well except for this time one pair of my contacts one lens was warped and not made properly to fit but other than that I've had no complaints
29 October 2024
Reply from Mislens
Thank you for your support and trust. If you receive the product has broken or leakage and other problems please save the packaging and photos at the first time to contact us to verify the treatment, we try our best to serve you.
Lenses are great
Lenses are great! I chose several hues of each colour, so I can wear subtile or bold looks. Also got my own eye colour, very dark brown... It looks amazing, because the iris is bigger than mine: as a result, I look much more awakened, my eyes sparkle.
For the price (it was on sale), you can achieve a great enhancement or transformation. I love them! Tip: I keep track of everytime I wear a pair. All are yearly, but I prefer to change them after 3-6 months, if worn often. I recommend! Each pair comes with a little case, so no need to purchase that besides!
Only con: shipping time... It took almost more than 5 weeks to receive them. But overall it was worth it.
24 October 2024
Reply from Mislens
We are grateful for your positive feedback and trust in our brand.thanks for your trust and support.If you are in the United States, we recommend that you purchase products from US warehouses, as delivery from US warehouses is faster.
Great contacts
Great contacts , super legit site . Was skeptical until I received my lens in the mail . All is good .
8 October 2024
Unprompted review
Reply from Mislens
Thank you for taking the time to share your positive experience with us.
Reply from Mislens
We're grateful for your positive review. It motivates us to continue delivering excellent service.
Customer service was very helpful but…
Customer service was very helpful but not only did they sell out of an item I purchased they emailed me to tell me to pick out another pair and they’ll send me a free random pair that were the lightest brown ever you couldn’t even tell I had them in and I have blue eyes I finally got my replacement pair for the ones that sold out in and one contact was ripped well low and behold they couldn’t replace them because they are now sold out and they won’t restock them
29 October 2024
Unprompted review
Reply from Mislens
Peak season inventory is tight, although we have a lot of replenishment but there will be out of stock problems, for which we apologize for not bring you a good shopping experience. Thank you for shopping with Mislens. Next time you need to contact us, we send you a coupon as compensation. If you have any questions, please feel free to contact our customer service.
APOLOGIES APOLOGIES APOLOGIES!!!!!!!
APOLOGIES APOLOGIES APOLOGIES!!!!!!!
A big thank you to MISLENS. I had issues with an order I placed over a month ago and never received it. Nevertheless, the company sent out a new order which I received quickly.
Lat me tell you, I AM SOOOOOOOOO HAPPY with all I went through, and guess it was worth the wait. I can’t tell you show much I love and satisfied with these lenses.
Comfort ( immediately from packet) 10/10
Realistic looking 10/10
Coverage 10/10
Color 10/10
I have never been so happy with any other lenses the way I am now. When I say perfection, I mean it!!!!!!!! Thanks so much for the replacements and fast Expedition. I will be back for another purchase.
A BIG THANK YOU!!
14 September 2024
Unprompted review
Reply from Mislens
We're so happy to have met your expectations.Your satisfaction is our top priority,Thank you for the kind words!
They arrived super fast (aprox 1 week)…
They arrived super fast (aprox 1 week) and each of them have a case with some small tools for applying. Very useful, I always struggle to get them out, never used a small pincher like that before, it's so easy to get them out now. And they look pretty but the ones I chose were a bit big, dolly-looking. They are beautiful for if you want to look dolly but if not just look at each lense diameter before you buy, smaller looks more realistic.
Anyway, thanks Mislens ♡♡
1 October 2024
Unprompted review
Reply from Mislens
thanks for your trust and love.Us Warehouse's delivery timeframe is relatively fast, and your satisfaction is our motivation.💕
Reply from Mislens
Our soft colored lenses can be differentiated according to the lens diameter, which are 14.0mm, 14.2mm and 14.5mm, you can choose according to your needs.
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