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Miscota Reviews 10,542

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TrustScore 3.5 out of 5

3.6

Pet Supply Store
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Rated 3 out of 5 stars

It has been several days since I placed my orders, but I still haven't received any delivery. Kindly either deliver my order or refund my payment to my account. The tracking number you provided shows... See more

Rated 5 out of 5 stars

Been using Miscota for at least 10 years, reasonable prices for what they have which is high quality, they stock a lot of pet items that aren’t available in Australia. I pay via PayPal as it is conven... See more

Rated 5 out of 5 stars

Managed to get the Cat food I wanted from Miscota Spain. Yes the postal charges were expensive, but that's to be expected if you're that desperate you're ordering pet food from Spain to UK! On ave... See more

Rated 1 out of 5 stars

Bought from them via Amazon, product never arrived but they say it was signed for (not). I am still waiting for a refund 3 weeks later, they just keep delaying saying they are looking into it. Don't... See more

Company details

  1. Pet Supply Store
  2. Pet Sitter

Written by the company

Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”

Contact info

3.6

Average

TrustScore 3.5 out of 5

11K reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Seur bad

Every ting where god, except from SEUR, they never delivering the packet, I pick it up in a shop after one week ☹️
SEUR is bad for your shop.

Greetings Lene Grønbjerg.

30 November 2021
Unprompted review
Rated 3 out of 5 stars

Never got my blackfriday discount advertised

The site was easy to navigate, my purchase came even before the dead line, everything would’ve been really excellent if it wasn’t for the BLACKFRIDAY add, which said if i did purchase over some amount, i would have a discount of 10%.
I did buy more than i actually needed so i could qualify for the discount. And i made the purchase, only to later realize I never got my discount and paid in full for all the products. So i feel cheated by them.

30 November 2021
Unprompted review
Rated 5 out of 5 stars

I received a legitimate product within…

I received a legitimate product within 2 weeks. I'm giving 5 stars because when I found out the product was shipping from Spain, I googled the company and hellopeter.com said it was a scam and my stomach turned but then I saw TrustPilot and people were saying it was legit. I had no idea they were in Spain, thought they were in Canada and they say usually ships "in a few days" so not exactly but it shipped in 2 weeks minus 1 day and the product is legit so I'm happy! I'm in Canada. Oh and the instructions on the box are in Spanish but I can easily look those up online.

26 November 2021
Unprompted review
Rated 1 out of 5 stars

Unless !!!

Unless !!!
missing items from my order and they told me they can not send replacement. I can not use the collar as it needs extra links , which was the missing item. The contact collar is not the same as the picture on website.

23 November 2021
Unprompted review
Rated 2 out of 5 stars

Damaged on arrival

I have received my order of 2 fish tank lamps. Unfortunately the packaging was poor with little protection. One arrived broken. I have not been able to contact anyone about this. Still trying. Hopefully this will be resolved.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Easy to order & fair prices

Easy to order on basis of previous orders. Quick delivery and fair prices.
I have ordered dogfood from Miscota for more than a year now, and all deliveries have been to my satisfaction.

17 November 2021
Unprompted review
Rated 4 out of 5 stars

Glad but..

Glad to have found a product not available on other stores, or less expensive on Miscota. Fast shipping from Spain to South of France (4 days with the weekend).
4 ⭐ because I forgot to opt-out "Yoga guarantee" and I couldn't find a specific Punto Pack/Mondial Relay in the suggested selection.

16 November 2021
Unprompted review

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