Miracles Reviews 

378
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Book looks great! Quality is superb!!! Delivery time was good. Only thing a little disappointing is that the cartoon image of our 4yr grandson looks a little too baby-ish. But overall, will defini... See more

Company replied

Rated 5 out of 5 stars

I bought the mermaid book for my granddaughter's 3rd birthday. After opening she stared--awestruck--at the cover, then opened it and turned every page, pushed it to her Dad and demanded "Read it now!... See more

Rated 1 out of 5 stars

Beware of this company. I ordered a book on 8-18. Received tracking that it shipped on 8-24. When I hit tracking link, it says UPS waiting on package. I have emailed customer serv... See more

Company replied

Rated 4 out of 5 stars

All three of my grand girls were excited to get their books! They immediately recognized themselves and each other. Delivery and quality were very good!


Contact info

3.5

Average

TrustScore 3.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(378)

377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The story was sweet and the pictures…

The story was sweet and the pictures were fine well. Thanks!

7 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Kim,

thank you so much for your kind review!

We are glad the story and pictures hit the mark – thank you for choosing Miracles!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Love the book

Love the book. Quality is Exceptional! GREAT Job you all. Delivery was on time and package protected book perfectly.

23 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Annette,

thank you so much for your fantastic review!

Exceptional quality, on time and perfectly protected – that is exactly the standard we strive for with every order. We are so glad you love it!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

My granddaughter loved it

My granddaughter loved it. Now I have to get one for her sister!

26 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi TM,

thank you so much for your wonderful review!

So glad your granddaughter loved it – and now her sister needs one too! We can't wait to create another magical moment for your family!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Looking for some thing different

I have bought three books threw miracles,for my nieces, and nephew birthday. The twins are 2 and Heidi is 4yrs old And I wanted something different. I wanted something they could read over and over again.the stories were short but good,the pictures were like water colors.their's a picture of them on the inside cover with their name on it.you can even write a message to them. I especially like the names and picture on it, because no fighting.just kidding 😂.this is something really special.and they'll learn to love reading,as much as I do. And pass it on as a keep sake sincerely Ms.cheryl geboy from Milwaukee wisconsin.USA

11 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Cheryl,

thank you so much for this wonderful review! No fighting over whose book it is – that's the genius of personalization! We love that you wanted something special for the twins and Heidi, and we hope they'll treasure their books for years to come.

Kind regards, Your Miracles Team

Rated 1 out of 5 stars

We ordered a children’s book that had…

We ordered a children’s book that had numerous mistakes in the wording. After receiving the book some two weeks later ,I was charged an extra $29.99 for a subscription that I did not order.I was told that a refund was impossible. There is no phone number so therefore you cannot talk to a real person. Everyone should be careful with dealing with these types of companies.

28 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Byron,

thank you for your review – we sincerely apologise for your experience!

Please contact us directly at tp@miracles.my and we will personally take care of your case to find a solution!

Kind regards,
Your Miracles Team

Rated 2 out of 5 stars

Horrible

Horrible, first off was told 4-7 days which turned into 6-10 days after item is shipped, never received any info via email as they stated I would receive shortly after ordering and also would receive all tracking info as soon as item was shipped, when I contacted customer service they said these were hinges but then failed to supply me with a receipt or tracking info etc etc stating that it must be in spam folder, I asked multiple times for the tracking info and a copy of my receipt and have since been ghosted and still haven’t received the product on top
Of it. I am almost positives I paid for something I will never receive!!!

16 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Nick,

thank you for your review – we sincerely apologise for this experience!

This is not the service we want to provide and we are truly sorry for the lack of communication and missing tracking information. Please reach out to us directly at tp@miracles.my and we will personally take care of your case immediately!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

I purchased a couple books for my…grandchildren.

I purchased a couple books for my grandchildren. They love to read stories with themselves as the main character. What fun when the character looks just like them rather than a general brown hair/blue eyed child of their gender. Thank you!

27 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Carlye,

thank you so much for your wonderful review!

Grandchildren as the heroes of their own stories – and actually looking like themselves! That is exactly the magic we love to create. Thank you for sharing!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

My granddaughter recognized her face…

My granddaughter recognized her face immediately. Her only question was why didn’t she have a mermaid tail. We sat and read the story together. I pointed out her name on each page. She loved it.

The story was engaging and held her attention. (Not always easy for a toddler.) The quality of pages were excellent. The colors were vivid. The book was could have been a little larger but, overall a good purchase for the money.

I would recommend this personalized book for young children.

7 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Gloria,

thank you so much for this heartwarming review!

We are so glad she recognized herself and loved hearing her name on every page. Thank you for the wonderful feedback and recommendation!

Kind regards,
Your Miracles Team

Rated 2 out of 5 stars

Great concept ruined by gender stereotypes

A great idea, but I couldn't get myself to place an order because the advertising across the website is just appalling. All the books for girls are advertised for princesses, mermaids, and ballerinas, while the boy books are designed for astronauts, archaeologists, and superheroes. Is the book printed in the 1950s? Fix the outdated gender coding and I'll be the first new customer.

6 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Diana,

thank you for your honest feedback – we really appreciate it!

We hear you! Actually, every book in our range can be ordered for any child regardless of gender – simply select the gender during the personalisation process. We are continuously working to improve how we present our books and take your feedback seriously.

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Perfekt

Perfekt! I received the order very quickly. It looks lovely too, and my granddaughter was absolutely delighted with it. Brilliant 🤩🤩🤩

30 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Marika,

thank you so much for your wonderful review!

Absolutely delighted – that is exactly the reaction we love to hear! We are so glad it arrived quickly and that your granddaughter loved it.

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

My grandson said it was the coolest…

My grandson said it was the coolest thing ever!
I love books and will do whatever I can to instill that love in my grandchildren. I will most likely be back for more!

26 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi M. Mulcahy,

thank you so much for this wonderful review!

"The coolest thing ever" – what a perfect reaction! We love that you are inspiring a love of books in your grandchildren. We can't wait to welcome you back!

Kind regards,
Your Miracles Team

Rated 3 out of 5 stars

It Took Almost 3 Weeks until delivery…

It Took Almost 3 Weeks until delivery at home, anything else was perfect, top quality, good service and easy way to purchase it!

1 July 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Oliver,

thank you for your review!

We are glad to hear the quality and service were top notch! We are sorry about the delivery time – if you have any further concerns, please feel free to reach out to us at tp@miracles.my.

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Fantastic Books!

It was so easy to order and my grandson immediately said “It’s Me!” He then ran to everyone and showed them every page. What a joy to watch

17 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Laurie,

thank you so much for this heartwarming review!

"It's me!" followed by running to show everyone every page – that is exactly the magical moment we hope to create. What a joy to read about!

Kind regards,
Your Miracles Team

Rated 1 out of 5 stars

This is a scam

This is a scam. They took my money for a book that never got sent. They took more money for a subscription I allegedly signed up to. No confirmatory emails on purchase. Be warned

27 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Mark,

thank you for your review – we sincerely apologize for this experience!

We can confirm that your book has been delivered and your subscription has been cancelled. We are truly sorry for the confusion caused.

If you have any further questions, please contact us directly at tp@miracles.my – we will personally take care of your case!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Terrific

The books were delivered promptly. I really loved the personalized front page. The boys thought the books, their stories and their pictures were terrific. We will definitely be ordering from you again.
Thank You
Sincerely, Grandma

23 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi,

thank you so much for your wonderful review!

We are thrilled that the boys loved their stories and pictures so much – that personalized front page moment is exactly what we love to create! We can't wait to welcome you back for your next order.

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Perfect Birthday gift

The book was absolutely perfect for my grandson’s birthday. Kids nowadays have too many toys and this personalised book will stay with him for his lifetime 🤞

25 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Sally,

thank you so much for your wonderful review!

A gift that will stay with him for a lifetime – that is exactly what we hope to create with every book. What a beautiful thought!

Kind regards,
Your Miracles Team

Rated 1 out of 5 stars

Signed me up for an unwanted subscription

I ordered a book for my grandson and was very happy with it. However the following month the company took money from my bank account without my consent or authorisation. It is extremely difficult to get them to acknowledge or respond to emails. Eventually I got a response saying I had been signed up to a monthly “subscription” . I had absolutely no knowledge of this. I have repeatedly asked them to cancel and refund my money but they have not responded. Please be very wary about ordering anything from this company who are based in Cyprus. This is at best a very dubious business practice.
Update: despite responding saying they will offer a refund the company have refused a refund. Apparently I ticked a box for a 10% discount at checkout which is actually a disguised subscription for which I was sent no confirmation or details just money taken from my bank account. Please be very wary if you order from this company
:

2 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Eileen,

thank you for your review – we are truly sorry for your experience!

We understand your frustration and take this very seriously. Please contact us directly at tp@miracles.my and we will ensure your subscription is cancelled and your refund is processed as quickly as possible.

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Its easy to use

Its easy to use. Looks very nice and friendly.

13 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Karsten,

thank you so much for your kind review!

We are glad to hear the experience was easy and enjoyable – that is exactly what we aim for!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Our Granddaughter absolutely loves her…

Our Granddaughter absolutely loves her book! Her smiling face said it all!

31 May 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi Maureen,

thank you so much for your wonderful review!

A smiling face that says it all – that is the most beautiful reaction we could hope for. We are so happy your granddaughter loves her book!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

The book is lovely

The book is lovely. I can't wait to give it to my grandson this weekend!

9 June 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi,

thank you so much for your lovely review!

We cannot wait to hear how your grandson reacts when he sees himself as the hero of his own story this weekend!

Kind regards,
Your Miracles Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look