Minto Money Reviews 4,812

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, patience, and professional approach. Many people appreciate the quick and easy process for obtaining funds, with deposits often made on the same day. The user experience is consistently described as straightforward and efficient, making the loan application process smooth. However, some customers also noted concerns regarding the high payment amounts and interest rates, with a few expressing confusion about how payments are applied to the principal. A small number of people also mentioned issues with payment processing or difficulties in understanding the payment structure.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of accessing... See more

Service

Consumers find service to be positive, highlighting the professionalism, knowledge, and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My conversation with the young lady was very good. She was very patient and professional expressing. And explaining details about My offering and the company policy. I really appreciate your patient... See more

Company replied

Rated 5 out of 5 stars

Because you guys are so ON-THE-BALL!!!!! I loved your automatic deposit to my designated debit-card on file I have with you, that was very surprising....;) Keep doing what you're doing- It works :)

Company replied

Rated 5 out of 5 stars

Most ads embellish on their service. Everything advertised was true. It was an easy process. The information was straightforward. The money was deposited quickly into my bank account. I will tell... See more

Company replied

Rated 5 out of 5 stars

The two different operators in last two months were very helpful and friendly and patient and explaining what they can do and how. The last lady that I called in March to correct a mistake they made a... See more

Company replied


Company details

  1. Loan Agency

Written by the company

At Minto Money, our goal is to make the loan process simple for those who need it. We help people get quick loans through our easy and convenient loan process. Once you’re approved, you can have your money as soon as the same day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The apr is insane, over 600%

The apr is insane over 600%. It can't be legal

9 March 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Dusty, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@mintomoney.com or at (844) 446-4686 so that we can further assist you. Thank you.

Rated 5 out of 5 stars

Two different operators in two months

The two different operators in last two months were very helpful and friendly and patient and explaining what they can do and how. The last lady that I called in March to correct a mistake they made and she made sure my account was correctly fixed was also helpful and friendly with patience too. My payment I could not make on time and they are very helpful in making new arrangements and now I also am hopeful and feel more confident I can make my payment on time. I am happy to have picked this company .. though it's very high interest rates to start they are there to help you out!!

26 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Joy! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Minto Money, and we're grateful for the opportunity to serve you. Thank you again for your business!

Rated 5 out of 5 stars

I had wonderful experience I had a…

I had wonderful experience I had a problem and tell help with everything

2 March 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.

Rated 5 out of 5 stars

How quickly I was approved for a loan

How quickly I was approved for a loan. Working with me over the phone to complete the loan process of completing the loan application. I appreciate how quickly the money has been deposited into my checking account.

27 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Mary, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it quick and easy for you. Thank you for choosing Minto Money!

Rated 1 out of 5 stars

Minto money offers loans for 500%…

Minto money offers loans for 500% interest! In the months I had a loan with them my principal DID NOT GO DOWN. Please avoid making the same mistake I did.
Their idea of contacting you to resolve the issue is to call you and keep repeating "well, YOU signed a contract"
Search for Minto Money Dr Phil's son online. I'm not the only one!

6 September 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Peter, thank you for reaching out, We are always here to help.

We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.

We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.

Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@mintomoney.com or (844) 446-4686 at your earliest convenience so we may resolve this issue.

Thank you.

Rated 5 out of 5 stars

Good

Good company

15 January 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for taking the time to leave this positive review. We appreciate your business.

Rated 5 out of 5 stars

Smooth and easy loan company I have dealt with

Since the first time i've ever used them , they are fast efficient and very helpful. Ideally, no one wants a high interest loan.But when you gotta do what you gotta do , i've discovered several companies , and this one's by far the best. No hassle getting your funds. They make it smooth and easy.

24 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Evette, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Minto Money!

Rated 5 out of 5 stars

The process was easy and the site was…

The process was easy and the site was easy to navigate. The results were positive

19 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

The processing is very fast and easy to…

The processing is very fast and easy to understand

19 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

Process is fast and easy

17 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Ricky, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it fast and easy for you. Thank you for choosing Minto Money!

Rated 5 out of 5 stars

Quick and easy.

Quick and easy.

18 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

I really appreciate the company for it…

I really appreciate the company for it fastand helpful service. I really needed help getting money to pay for my insulin and they told me what I had available and I love it. I would recommend to anyone

16 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Mennretta, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!

Rated 5 out of 5 stars

The agent took my call and was professional and courteous.

The agent took my call and was very professional and courteous, allowing me to take my time making a decision on a loan amount.

13 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 5 out of 5 stars

Minto helped me meet emergency needs at…

Minto helped me meet emergency needs at a critical time. Thanks

13 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Oris, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

The website is very easy to use

The website is very easy to use. Everyone that I've spoken to was very friendly and knowledgeable.

9 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi, Daniel! Thanks for the review. We're glad to hear our staff was very helpful and friendly. We will continue to work hard to earn your business.

Rated 5 out of 5 stars

How easy it was to apply for the loan…

How easy it was to apply for the loan and get approved, but I don’t understand why you would take two payments a month out. I am trying to pay down debt.

5 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Stella, Thank you for reaching out. We are always here to help. The payment schedule on this loan is generated to match your pay frequency. If you need to change the date of your loan payment(s), please contact our Customer Care team at (844) 446-4686 at least three business days before your next payment is due/scheduled. We’re also here to help answer any other questions you may have and work with you on your payment schedule to ensure it works for you. Please reach out to us via phone, online chat, or at feedback@mintomoney.com. We appreciate you reaching out to us and thank you for being a Minto Money customer.

Rated 4 out of 5 stars

The fact that I have used this service…

The fact that I have used this service morw than once us a blessing

3 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Patricia! We are delighted to have you as a VIP customer of Minto Money. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@mintomoney.com or call us at (844) 446-4686. Thank you for choosing Minto Money as your preferred lender. We value your business and are committed to providing you with exceptional service.

Rated 5 out of 5 stars

You guys made it very easy and…

You guys made it very easy and straightforward.

3 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.

Rated 5 out of 5 stars

The service is quick and efficient and…

The service is quick and efficient and it’s getting easier for me to get a loan. I just wish with each time I take out a loan the rates should go down and not wait until I’ve taken out a certain number.Minto Money is quick when it’s time to deposit your money.

1 February 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Donna! We are delighted to have you as a VIP customer of Minto Money. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@mintomoney.com or call us at (844) 446-4686. Thank you for choosing Minto Money as your preferred lender. We value your business and are committed to providing you with exceptional service.

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