Minor Figures Reviews 50

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Delicious milk and really cool to see they’re using regenerative oats now too! Would recommend to anyone, vega or not.

Rated 5 out of 5 stars

Really impressed with Minor Figures oat milk. I’ve tried quite a few plant-based milks and this is one of the few that actually works great in coffee. It’s smooth, creamy, and doesn’t overpower th... See more

Company replied

Rated 1 out of 5 stars

I bought a bottle of minor figures oat milk and when I unscrewed the cap, there was a maggot squished into the lid divets. I emailed them directly and provided photo evidence and got no response. Its... See more

Rated 5 out of 5 stars

Have been using the Minor Figures oat milk for 2 years now, and I love it!! I’ve found other oat milk’s too sweet or too watery in the past, but this one hits the nail on the head! It foams really nic... See more

Company replied

Company details

  1. Food Manufacturer

Information provided by various external sources

Minor Figures is a coffee company that makes coffee products for coffee lovers. Oat Milk. Nitro Cold Brew Coffee. Chai. CBD oil. Brewed in East London. No dairy. No added sugar.


Contact info

4.0

Great

TrustScore 4 out of 5

50 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

A mixed experience

I buy a variety of oat milks and generally found Minor Figures oat milk to be good. However, in January I found an egg-shell-like substance in one of the cartons. I took pictures and emailed Minor Figures (info@...) to ask about this. I still had no response after 2 months, which was very poor customer service and very disappointing.

I sent another email (this time to hello@...) and this time I got a very fast response, explaining that the substance was due to some mineral crystallisation (mainly calcium) and that it was harmless. They said they had resolved the issue and sent me replacement cartons plus and extra free one.

So, first time really poor (i.e. non-existant) service, but on the second email, really good customer service, so averaging to a score of 3/5.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Great taste and performance BUT….☹️

Along with so many others, the taste and performance are great, it’s ruined by the fact that there is hard flakes/oaty crystals in the cartons. Such a shame ☹️
It can be a little off putting

1 March 2026
Unprompted review
Minor Figures logo

Reply from Minor Figures

Hi Miss OOSeven, Thanks for leaving a review! We're sorry you've had this experience and can confirm flakes/crystals or anything else in the carton shouldn't be the norm. We've sent an info request so we can hopefully grab some more details for our quality team, or otherwise we'd love to chat over at info@minorfigures.com.
All the best ✌️ MF.

Rated 5 out of 5 stars

Perfect taste & consistency. Love it!

Have been using the Minor Figures oat milk for 2 years now, and I love it!! I’ve found other oat milk’s too sweet or too watery in the past, but this one hits the nail on the head! It foams really nicely, and it’s great hot or cold which I love for both my iced latte’s and warm coffee’s. Have converted my friends and family too 😁

16 March 2026
Unprompted review
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Reply from Minor Figures

Thank you so much for the review, and for spreading the Minor Figures love! 😁 ✌️

Rated 5 out of 5 stars

Really impressed with Minor Figures oat…

Really impressed with Minor Figures oat milk. I’ve tried quite a few plant-based milks and this is one of the few that actually works great in coffee. It’s smooth, creamy, and doesn’t overpower the taste of the coffee like some other oat milks can.

It steams really well for lattes and cappuccinos and doesn’t split, which I’ve had issues with from other brands. I also like that it’s not overly sweet and has a pretty clean taste.

Plus the packaging is cool and easy to spot. Overall just a really solid oat milk that I keep coming back to. Would definitely recommend if you’re looking for a good dairy-free option.

16 March 2026
Unprompted review
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Reply from Minor Figures

Thank you so much for this great review Ellie ❤️!

Rated 5 out of 5 stars

10/10 would recommend

Great product, cool brand. Froths well and compliments coffee instead of masking it. 10/10 would recommend.

16 March 2026
Unprompted review
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Reply from Minor Figures

Thanks so much for this great score and great review Elisa 💓!

Rated 1 out of 5 stars

Please change that recipe already!

This may sound dramatic, but Minor Figures oat milk is the single most offensive liquid to ever masquerade as a beverage. Maybe it's my genetics or something (like the classic coriander example).

I have consumed questionable hostel coffee in Eastern Europe. I have had airport cappuccinos that tasted like printer ink. Nothing - and I mean nothing - compares to the betrayal of seeing that cursed white carton behind the espresso machine.

My oat milk tier list is not a preference. It is a moral compass. There's so many great options:

Moma. Oatly. Mølk. Friendly Viking’s. Oddly Good. Oatside. Oato. ROA. (Un)ordinary. Happy Happy Oat Oat. Zilk. Wild Oats. Framptons “The Oat One.” I can go on and on and on and on.

These are beverages that understand texture. That understand balance. That froth with dignity. That do not curdle emotionally or physically.

Minor Figures, however, sits alone in its own circle of hell. Sour. Bitter. Aggressively beige. The aftertaste lingers like an awkward conversation you can’t escape.

There is no heartbreak like taking the first sip of a latte you were excited about, only to realise you’ve been Minor Figured.

This is not hate. I'm writing this review on Valentine's Day. This is a plea. Minor Figures, reform. Rebuild. Please reconsider your life choices. Change that recipe already. You're a really cool brand, with moral values, but the people deserve a better product. Much better!

14 February 2026
Unprompted review
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Reply from Minor Figures

Hi Mircea.
Thank you so much for leaving a review as while it is a 1 star, we honestly appreciate and admire the sheer amount of passion and energy you're giving.

We'd love to get some more info from you (where you're based, what coffee shops you frequent, do you or do you not in fact like coriander) so we can feed this back to our product team. We've sent a request for more info, or alternatively you can drop us a line at info@minorfigures.com.

Thanks again and keep on doing your thing Mircea ✌️

Rated 1 out of 5 stars

No customer service

No customer service, my order arrived damaged and leaking everywhere. It’s been 2 weeks now and I’ve emailed 3 times and no has replied.

5 January 2026
Unprompted review
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Reply from Minor Figures

Hi Beth, we're so sorry to hear this! We've sent a request to you for more info so we can investigate and we hope to be in touch soon. All the best MF ✌️

Rated 3 out of 5 stars

How do you froth a Minor Figure?

Minor Figures Barista has nothing barista about it.
Update : Got an enquiry from Minor Figures for more details re my notation, which is a plus for them. I know the components of their product is excellent (through Yuka app) but the barista just doesn't froth!!!

29 November 2025
Unprompted review
Minor Figures logo

Reply from Minor Figures

Hi Sophie, We're sorry you feel this way. We'd love to grab some more info for our Quality and Product Teams so we've sent you a request for more info. Alternatively you can drop us a message at info@minorfigures.com. All the best ✌️

Rated 5 out of 5 stars

Lovely quality brand

Love the design and general product quality. one time I didnt love a product and the customer service were so fun, appreciating and attentive. I especially love the taste and quality of the organic and regenerative milks.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

most reviews are 1*

most reviews are 1* - says it all really
the milk isn't great as others have said
but worse than that is the appalling lack of customer care.......
they ignore you and that includes the owner/founder!!!!
says it all really.....
AWFUL - AVOID!!!!
plenty of alternatives

25 June 2025
Unprompted review
Rated 1 out of 5 stars

My subscription was delivered to the…

My subscription was delivered to the wrong address. Only managed to get an answer from customer service after 3 days once I reported to their social channels, but haven’t heard anything since and it’s been 3 days. They haven’t confirmed they would reissue an order - clear lack of customer support. The only reason I got a subscription was for the convenience as you don’t get much cost savings, but given all the hassle I would say stay away from the subscription.

18 January 2025
Unprompted review

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