Minka Dink London Reviews 36

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly highlighting the stylish and well-made clothing, including knitwear, jeans, and various other items. Many consumers express their love for the brand and its unique designs, often becoming repeat buyers due to the reliable quality and great fit. However, some people were dissatisfied with the customer service, citing issues such as unhelpful responses, ignored emails, and difficulties with orders, including receiving incorrect sizes or damaged items. A few customers also mentioned long waiting times for restocked items and challenges with the ordering process.

What people talk about most

Product

Consumers find the products to be of high quality and stylish. Many reviewers praise the clothing for being... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express satisfaction, praising the... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the order process... See more

Based on these reviews

Rated 5 out of 5 stars

What a great find this independent retailer is! The service is prompt the team are real people with a lovely manner who genuinely care about their customers but more importantly the clothes are simply... See more

Rated 5 out of 5 stars

The team at Minka Dink couldn’t have been more helpful in speeding to the aid when I forgot my daughter’s birthday. They were so kind and expeditiously sorted my order so that my forgetful error wen... See more

Rated 5 out of 5 stars

Amazing quality of clothing, I have bought from minka dink multiple times and I am currently waiting on an order from your new collection! I have loved every single item I have bought! I would definit... See more

Rated 5 out of 5 stars

This is a great independent company with great clothes. But more than that they have proved themselves to be excellent customer service ambassadors!! You only know the true worth of a company when thi... See more


Company details

  1. Clothing Store

Written by the company

London based clothing brand founded in 2021 by Minnie Royden. Timeless, versatile clothing designed for every occasion 💌


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is a great independent company…

This is a great independent company with great clothes. But more than that they have proved themselves to be excellent customer service ambassadors!! You only know the true worth of a company when things don’t go according to plan and the team at Minka Dink will go that extra mile to always ensure the customer is at the heart of everything they do. Thank you Minka Dink you made me feel like I really matter to you.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

This is a fantastic brand!

This is a fantastic brand!! My daughter absolutely loves their styling and the quality is superb.
The customer service and after care of their customers is 5 star.
I would definitely recommend Minka Dink to anyone thinking about purchasing their goods.
I only wish I was 30 years younger to wear it myself.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

From the quality to the packaging

From the quality to the packaging, I’ve been so beyond impressed with Minka Dink and I’m so excited to wear my new pieces. What a fantastic team and brand, I’m looking forward to buying more 🩷

13 March 2026
Unprompted review
Rated 5 out of 5 stars

The team at Minka Dink couldn’t have…

The team at Minka Dink couldn’t have been more helpful in speeding to the aid when I forgot my daughter’s birthday. They were so kind and expeditiously sorted my order so that my forgetful error went unnoticed! Stunning jeans and a beautiful top, perfect for gorgeous girls. An absolute must…

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Love all the clothing

Love all the clothing, such great quality and so easy to wear. Especially love the knitwear! Very helpful customer service too!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Best in the business!!

The best quality, most versatile clothing brand I know! I wear their cardigans and shirts daily for work and pair them with their jeans at the weekend for an effortless look! Will buy over and over again <3

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Love Minka Dink

Love Minka Dink - I have multiple items from the brand, from a cute blouse to a couple pieces of cosy knitwear! Love them all

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Dual zip hoodie

Ordered the dual zip hoodie for a Christmas present and it had a big hole in the arm. The company then offered a 30% refund for me to keep the cardi and I presume sew it myself. The customer service has been very poor. I am still waiting on the returns label

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. Fantastic customer service, above and beyond. Ordered a beautiful shirt for my daughter. Then ordered it again for my son’s girlfriend. Love it ❤️

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Appalling delivery

Appalling delivery, not despatched same working day as advertised (but several days later) and despite paying expedited delivery and ordering before the Christmas deadline this company have made no attempt to even try!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

very cute good quality clothes

knitwear is super cute!!! gorgeous clothes and such good quality. their jeans are so comfy and their kings road pop ups are must. would definitely recommend as so stylish and sustainable as well!

25 October 2025
Unprompted review
Rated 5 out of 5 stars

RECOMMEND!!

I have bought most of the shop and I love every single piece! Been a loyal customer for over 2 years and the clothing stays great.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Stunning!! Warm & stylish

I bought the Evie cardigan and wear it at every opportunity! It’s so warm and stylish. I’m just about to buy the new Cara jumper. Love this brand’s style. Really recommend. I’d advise pairing with a long-sleeve though as the alpaca wool can be a little bit itchy.

21 October 2025
Unprompted review

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