While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought some dresses for my baby girl and had to return them due to sizing being incorrect. I shipped it back to their wharehouse assuming the shipment cost, and they never collected it. I’ve been waiting for my refund for 3 months. I have emailed them various times, and they always say they will fix it, but they never do. DO NOT BUT HERE EVER!!!
My order took six weeks to arrive and missed my daughter’s birthday. When I finally received it, I had to pay for return shipping myself, and now the company is refusing to issue a refund, even though tracking clearly shows they received the returned items.
Customer service has been unresponsive and unhelpful. This experience feels completely dishonest, avoid this company at all costs.
Ordered a gorgeous looking dress on the 10th March and I still haven't received it over 4 months later. I requested a refund about 2 months ago and they keep emailing to say that they will get it sent out as soon as possible but then they never do. I can only assume the company is some sort of scam. Avoid at all costs.
Its dropshipping from China. Advertising lovely dresses for kids but you can find the exact dress for a much lower price at Ali Express. If I knew this was dropshopping I wouldnt have bought here.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
