Mine Digital Reviews 29

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Bad experience, haven't heard back from help desk,. nz currency is not buying anything when transfered into exchange, and I can't find any option to transfer nz currency into au or US dollars to see... See more

Company replied

Rated 5 out of 5 stars

Nice and friendly exchange, I’m moving from Cointree to Mine exchange because they offer lower fee rates and also I can trade bigger amounts per day without restriction. I love the concept of making t... See more

Company replied

Rated 5 out of 5 stars

Very easy onramp into the digital currency world. Grant explained to me everything I needed to know confidently and professionally. I felt well looked after both on the service side and with their rat... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Mine Digital was launched in November 2019, to address the fact that Australia did not have a high-end fiat to crypto exchange with a competitive fee structure for professional and retail traders alike. The exchange is designed to not only be the safest place to buy and store digital assets, but also to make this process as simple as possible, with around the clock assistance. In a short period of time Mine Digital has established itself as both a fresh face in the Australian digital assets landscape, and at the same time established a community and foot holding that feels much longer.


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You should know

3.7

Average

TrustScore 3.5 out of 5

29 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Hot and Cold wallets

The excellent user interface makes the exchange really easy to use. The fact the exchange is insured and they use the safe hot and cold wallet system means I can sleep at night knowing my assets are safe. 👍

16 March 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you, Harry! Great to know you have found our interface easy to use. Your funds are safe with us! Happy trading.

Rated 5 out of 5 stars

Good Introductory experience

Signing up was easy, I had a couple of questions that were dealt with fast and to my satisfaction. I am new to this type of trading and the experience was made easy for me to understand. So far, so good. I will review again in 60 days.

16 March 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thanks for the feedback, Ben. Our support team is always available to help. Contact them through the chat widget on the home page of the website or through support@minedigital.exchange, if you ever need them.

Rated 5 out of 5 stars

Awesome Crypto exchange

Awesome Crypto exchange. Onboarding was straightforwards and professional. Trading GUI is pushing boundaries. Great to have an Aussie exchange that is open to the masses.

16 March 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you Pillai

Rated 5 out of 5 stars

Mine Digital review…

My experience to date with Mine Digital has been very positive from opening an account, including the AML/KYC process, through to funding my fiat asset portfolio. I have yet to trade since am awaiting opportunities to present themselves later this quarter however I can say I am impressed with the UI and UX. In short a very commendable exchange platform

16 March 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Appreciate the feedback Andrew

Rated 5 out of 5 stars

Amazing exchange

Amazing exchange, well worth signing up!

16 March 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Cheers Dan!

Rated 5 out of 5 stars

I can recommend this exchange

I can recommend this exchange. They are friendly people, take care of my questions and they have very good prices (and a good selection of coins!).

1 March 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you Eleanor!

Rated 5 out of 5 stars

Low fees and experts in crypto!!!

Nice and friendly exchange, I’m moving from Cointree to Mine exchange because they offer lower fee rates and also I can trade bigger amounts per day without restriction. I love the concept of making trading accessible to everyone, I feel 100% confident that I am getting support from expert traders in the crypto world! It’s worth it. Thanks Mine exchange.

23 February 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you Miss G! It is great to see that you love our platform and the support you receive. We are always looking to make the experience the best possible experience for our users.

Rated 5 out of 5 stars

Great Platform!

Very competitive prices and excellent customer service. Keep up the great work!

23 February 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you Shavinka

Rated 5 out of 5 stars

Nice rates

Nice rates, fast response time.

23 February 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you Ro!

Rated 1 out of 5 stars

Bad experience

Bad experience, haven't heard back from help desk,.
nz currency is not buying anything when transfered into exchange, and I can't find any option to transfer nz currency into au or US dollars to see if it resolves the problem, pulling my fiat currency out, dam better not be stuck in there...

19 February 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Hey Daniel, sorry to hear about your issues experienced the other week. The operation team has informed me that you were able to withdraw your NZD on the 19th of February. I hope this is all good and you are welcome back to the exchange anytime.

Rated 5 out of 5 stars

This is the place.

Very easy onramp into the digital currency world. Grant explained to me everything I needed to know confidently and professionally. I felt well looked after both on the service side and with their rates. I can do trades into and out of any currency, digital or not, and it seems like there's nothing that can't be done. Fast, capable, friendly, and professional!!

4 February 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you for the review Ivan! We are glad you have enjoyed the experience.

Rated 5 out of 5 stars

Excellent Service and Advice

Excellent service and advice. I couldn’t ask for more from the Mine Digital team. As a new investor and a novice in the crypto world, they made me feel comfortable, helped to educate and inform me, and were always on hand to answer even the most inane questions. Greatest thanks to Mine Digital and I would wholeheartedly recommend their services.

31 January 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you for the review Kaliane! Always happy to help and educate people who are new to the space. If you want to keep learning more about the space and talking to people of all different levels and backgrounds check out our Discord Channel https://discord.gg/CByRvTC8

Rated 5 out of 5 stars

The best crypto service available

The best crypto service available. Extremely responsive, great rates and a super easy user experience. They have some great staking options as well. A game changer for me - especially in australia.

31 January 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you, Alexander. We are changing up the game in Australia and plan to keep making it more competitive in the years to come.

Rated 5 out of 5 stars

The Mine Digital team know crypto

The Mine Digital team know crypto, and markets in general, better than others. This makes for a great service offering overall. Keep up the good work.

31 January 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thanks Joonas! We will keep it up.

Rated 5 out of 5 stars

The main reason people don't trade…

The main reason people don't trade crypto is that they don't understand it. The team at Mine digital explains and guides you through the whole process to give you that peace of mind. The low fees are an added bonus.

29 January 2021
Unprompted review
Mine Digital logo

Reply from Mine Digital

Thank you for the review Josh. We are always happy to help!

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