Mindset Reviews 929

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 742 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, making complex processes much easier to navigate. Many highlight the outstanding customer service, noting the team's ability to provide clear explanations, answer all questions, and offer consistent support throughout their claims. The overall service is frequently described as professional, efficient, and structured, leading to a smooth and positive user experience. People are particularly grateful for the personalized care and the respectful, understanding approach of the staff, which instilled confidence and reduced stress during what can often be overwhelming situations. The company's ability to secure positive outcomes for claims is also a recurring theme, with many expressing immense relief and satisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, dedication, and care... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process simple, easy... See more

Claim

Reviewers highlight positive aspects of claim assistance. Many customers express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough about Desiree! She is AMAZING! I've applied twice for SSI and have been denied. Desiree was EXTREMELY: Friendly, patient, kind, understanding, knowledgeable, easy to understand an... See more

Rated 5 out of 5 stars

Lisa with Mindset and her coworkers stuck by my side through the very frustrating, confusing process that goes on with these systems and processes. My advice is don’t give up and you get mindset to h... See more

Rated 5 out of 5 stars

Mary from mindset was all the way around awesome. She did my application, made sure I understood everything, and made sure I didn’t have any more questions. She did send me the name and number to my a... See more

Rated 5 out of 5 stars

The Mindset team & in particular my Case Manager Danae were absolutely amazing. Also, while I only worked with her for a brief moment, my Lawyer Laci was incredible. Patient, detailed, & actually too... See more


Company details

  1. Disability Insurance Company
  2. Disability Services and Support Organisation
  3. Mental Health Service
  4. Social Security Attorney

Written by the company

Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.


Contact info

4.9

Excellent

TrustScore 5 out of 5

929 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mindset has the most caring and…

Mindset has the most caring and empathetic staff I have made contact with along my experiences in my difficult health journey expanding most of my life, I’m 44. I have had lots of interactions and questions and conversations along my somewhat mostly difficult experiences. My Dr, Dr. Mijatovic has treated me just as well, as well as Mend Psyc and Soujourners counseling. Mindset genuinely cares and are there to really help you, especially if you’ve nearly given up finding help.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff! Never felt rushed by my intake person Charlene. She throughly went through all of my medical problems, procedures, doctors and medications. The stress that was lifted after beginning to work with this company was almost instant. Thay genuinely seem to care for their clients.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Made this process actually manageable

My case manager Tammy was incredibly kind and helpful, and has made the SSDI process far more manageable start-to-finish. My claim was approved without the need for appeal in just over 3 months, which I 100% could not have achieved on my own. She was knowledgeable, responsive, and thorough --- a lawyer probably would've been less helpful, if anything. Couldn't have asked for a better experience, in my book.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, but I just started with them. The lady that helped me fill out the paperwork was phenomenal, this is the second week waiting for my attorney to call but hopefully it will be soon and I hope they're better then the last people who destroyed my hearing for SSDI

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic disability lawyers!

Ok, first off...let me tell yall that this was like my 3rd or 4th time applying for disability over a 10 year period and I had other lawyers in the past and was denied. That being said...The staff at mindset made this time around SO easy and stress free. They gathered all of my paperwork and medical records for me, handled communications well, and IMMEDIATELY appealed for me when the denial came through. Danae, my caseworker, kept me in the loop and was very kind and easy to talk to. It took about 18 months total to reach a judge, and when I did, my lawyer, Oliver, gave an opening statement that I couldn't have written better myself. I almost couldn't think of anything more that I wanted to say to the judge. Lol. Less than a month later, I sit here with a FULLY FAVORABLE decision that I should have gotten YEARS ago, if my other lawyers had done half the job that Mindset did. I have ALREADY recommended them to others online in my nextdoor community seeking ssi help, and will continue to recommend them to anyone who asks. 100% couldn't be happier.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

She was patient friendly

She was patient friendly, and she explained why I should trust Mindset. So I’m switching from Morgan and Morgan. 1 big reason Morgan and Morgan does not communicate with me.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing & Great to Work With

The Mindset team & in particular my Case Manager Danae were absolutely amazing. Also, while I only worked with her for a brief moment, my Lawyer Laci was incredible. Patient, detailed, & actually took the time to make sure I understood everything I had questions about.
To be honest, I couldn't say enough nice things about the entire Mindset team.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! Very friendly helpful and knowledgeable and a great resource for anyone who needs advocacy when having to navigate SSA in my experience and I'm sure are just as beneficial in numerous other government agencies that are a little intimidating going in all on your own. Thank you so much again mindset truly wonderful ♥️

15 April 2026
Unprompted review

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