Mindmetric Reviews 

348
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

One off 1.99 USD payment turns into a 19.99 USD unapproved monthly subscription didn't catch it for 5 months. Everyone who gets fooled by this needs to report them as fraud and try to get money back... See more

Rated 1 out of 5 stars

They got me too. Gutted. The website explicitly says one-off $2.99 for an adhd test, yet I've been charge $29.99. Disgusting. Preying on vulnerable people or worrying parents. Unfortunately so many wo... See more

Rated 1 out of 5 stars

I was charged a nominal fee to get the ADHD results (which was so poorly written and lacking in any content or links to the actual test). I've now been roped into an unwanted subscription for $19... See more

Rated 1 out of 5 stars

They deserve a no star review. They will sign you up for a subscription and take your money without your authorisation. What seems like a one off payment of a few dollars or pounds becomes more,... See more


Contact info

1.1

Bad

TrustScore 1 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(348)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scam! Keep away! Same as most people here. Did an online test and after some days got charged for a subscription.
Very “smart” AI indeed 🤬

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

The website advertises one-off tests in the pricing section, so I took two of these tests, which I paid for via Apple Pay. A few days later, I was charged two subscription fees.

When at the payment section there are check boxes with wording to the effect of ‘I agree to subscribe after 7 day trial ends’. However, these check boxes are not automatically ticked - meaning you have to opt-in to a subscription. I didn’t check the boxes when I paid, yet still got charged.

How the heck do you pay for a one off test if you are automatically opted in to a subscription at check out?

If the website made you opt-out of a subscription at check out, I could understand how I might have missed this. However asking a user to opt in and then still charging them when they don’t is fraudulent.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

1 star is generous. Did an ADHD quiz that relayed back to me precisely what I answered in the test. That cost me $2.99 which was a total waste of money but then I got stung with a $29 subscription fee which I had not signed up for. Complained and told as it was in the fine print there's no refund. Obviously just a scam site with no interest in wellness.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Really a 0

Really a 0. Total scam. Won’t refund the money that they took from me.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Not even a 1

Not even a 1! These guys are an absolute joke ! Be very careful ! They will charge you out of nowhere for a subscription they claim is clearly outlined in their terms and conditions ! They will also not refund you and had I not have noticed they would have continued to deduct money from account ! DO NOT VISIT ANYTHING OR PAY FOR ANY TESTS THEY OFFER IT IS A SCAM ! Also it is incredibly difficult to cancel !

1 February 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD - Paid a mental health test £1.28 pound…

Paid a mental health test £1.28 pound on 02.02.2025 then I checked my bank they have taken £15.99 without my consent on 06.02.2025. I contacted the company and i received an automated message saying will reply to me within 1-2 days but suprise surprise, what no response!
Don't

2 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Charge a “tiny fee” just to take 10 times of it later. AVOID

8 February 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a 0 I would

If I could give a 0 I would. As everyone else has said on here SCAM!

So furious that there's people conning other's concerned about theirs or a loved ones mental health by luring them into a subscription they clearly dupe you into signing up for.

AVOID

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Bloody disgusting company that tricks…

Bloody disgusting company that tricks you into subscribing and giving card information when you're vulnerable. Initial report costs A$3 then, one day, they just deduct A$30, you have to email them to cancel, they ended up cancelling my subscription and when I asked about the refund they say "you agreed to our terms and conditions" they hide this information between a lot of information so that people don't see it and are deliberately caught out! Disgraceful

5 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Scam . Playing on people's insecurities and mental health. Impossible to get your money back or cancel account.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam
Preying on people with mental health issues. After purchasing a test for a very low cost of $2.99 they then subscribed me to a recurring plan of $29.99 that I did not agree to.
I have had a response that my plan is canceled, however I am not sure it is done yet. They refuse to refund as they said their terms were clear. They are not clear.
Avoid this company.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They will charge you for monthly subscription even you didn’t apply. No refund.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam. This website uses mentally vulnerable people and then snatches their money which they worked very hard to earn. I am talking to my lawyer to sue the company, do the same, sue their asses.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Do not sign up for this misleading service. You think you are paying a one off fee only to be debited a few day later a monthly charge! Nothing is clear in this site and the “report” itself is of little use and nothing AI cannot create in a few mins. Very difficult to then cancel and no option of a refund.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Unethical business practice

I purchased a one-time test for ADHD worth $2. They charged my credit card for $20 without my consent.
The results of the test were also quite poor. I had to block my card to stop the subscription.

2 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look