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Mindful Chef Reviews 

20,205
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse and delicious recipes, which are easy to follow and cater to various dietary needs. Many highlight the excellent quality of ingredients, noting everything arrives fresh and well-packed. Reviewers also appreciate the exceptional customer service, which is efficient, polite, and quick to resolve any issues. This service saves time and makes healthy eating convenient, often surpassing other meal delivery options. However, some customers also noted issues with the delivery service, specifically couriers not ringing doorbells or leaving boxes in exposed locations. Additionally, a few people mentioned occasional problems with the freshness of produce, describing items as limp, unripe, or past their prime.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious, nutritious, and... See more

Quality

Consumers find quality to be positive, with many appreciating the high quality of ingredients, fresh produce,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its reliability and efficiency,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the quality of ingredients. Brown rice and organic chicken in particular. Recipes are easy to follow. I have been using mindful chef for some months now they really help with wei... See more

Rated 5 out of 5 stars

Amazing food!! Such a varied unique dishes. All recipes gave tasted delicious and the people working behind the scenes at mindful chef are amazing too!! Fantastic communication. Would give 10 sta... See more

Company replied

Rated 5 out of 5 stars

Delicious choice of recipes, nutrition info all there and easy to follow and the app is so simple to use. Would highly recommend MC and their customer team, who are efficient polite and easy to reach... See more

Company replied

Rated 5 out of 5 stars

We’ve been enjoying meals regularly but this week our delivery did not come. I emailed customer service. They investigated, communicated to me what had happened, reorganised delivery and provided refu... See more


Company details

  1. Online Food Ordering Service

Written by the company

Healthy.  Simple.  Delicious. That's the Mindful Chef approach. Mindful Chef delivers healthy and delicious, chef-designed meal kits to cook at home. They focus on macro-balanced wholefoods with heaps of plants and real protein so you feel your best. As a proud B Corp, they champion quality. You’ll find British meat, free-range chicken, responsibly-sourced fish and award-winning seasonal produce in their boxes. Their Ready To Go range features healthy frozen meals, soups, broths, and smoothies that are designed for nutritious meals in minutes.  With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Mindful Chef has over 28 recipes to choose from each week, so there are no recipe ruts. Discover flavours from all over the world - with a Mindful Chef healthy twist, from bubbling fish pies for the family, to a spicy Bibimbap or a Sri Lankan curry.  You can choose to get a Mindful Chef delivery every week or every once in a while, it’s always up to you.  Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 20 million school meals to children living in poverty.

Mindful Chef

Written by the company

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(20,205)

487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Efficient and caring staff.

21 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Kate, 
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear you’ve had a positive experience with our Customer Care team. Providing caring support is incredibly important to us, so it’s wonderful to know this came across in your experience.
We really appreciate your support and hope you continue to enjoy your Mindful Chef deliveries!
Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Great variety of meals to choose from…

Great variety of meals to choose from with easy to follow instructions.
The meals are delicious and nutritious.

15 May 2026
Mindful Chef logo

Reply from Mindful Chef

Hi Kerry,
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear you’ve been enjoying your Mindful Chef experience so far. It’s great to know the recipes have been helping make mealtimes easier while still feeling fresh and exciting each week.
Thank you again for your support, we can’t wait to keep cooking with you!
Best wishes,
The Mindful Chef Team 💜

Rated 4 out of 5 stars

Every single dish is amazing

Every single dish is amazing. One ruined box was quickly compensated for and it takes the pressure out of having to decide what’s for dinner every night.
As a neurodivergent person this calms some of my overwhelm.
Recently I have started to notice the use of seed oils in products which is now making me doubt what I am purchasing. It was great to feel I was eating healthy and doing so for my family but now with the inflammation in my own body I may have to switch up how this goes for me.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I get this as a monthly treat

I get this as a monthly treat, to try something different and get new ideas

18 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Terry,
Thank you for taking the time to leave such a lovely review.
I’m so pleased to hear you enjoy Mindful Chef as a monthly treat, and that the recipes are helping you try something different and discover new ideas in the kitchen.
We really appreciate your support and hope you continue to enjoy exploring our menus!
Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Delicious choice of recipes

Delicious choice of recipes, nutrition info all there and easy to follow and the app is so simple to use. Would highly recommend MC and their customer team, who are efficient polite and easy to reach out to. We’ve been a customer for a number of yrs now (vegan recipes). Occasional issues with fresh produce quality but this gets resolved quickly and credit added to our account. This hasn’t happened for a little while now but wanted to be honest. Get on board it make life so much easier and you won’t regret. The portion sizes are excellent!!! Look forward to meal times so much more and with a busy lifestyle it takes away that annoying oh what’s for tea convo!

19 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Helen,


Thank you so much for taking the time to share such a detailed review.


We’re really pleased to hear you’ve been enjoying the range of recipes, the ease of using the app, and the support from our customer team. It’s especially great to know our vegan options have been a good fit for you over the years and have helped take the stress out of mealtimes.


We also really appreciate your honesty around the occasional issues you’ve experienced in the past. While we’re glad this has improved recently, it’s important to us that this consistency continues, and your feedback will be shared with the wider team.


Thank you again for your continued support — it means a lot to us.


Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

The product is good quality and tastes…

The product is good quality and tastes so good. It’s easy to order and deliveries is spot on. It takes having to think what you’re having for dinner when you can just cook these .

11 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Sally,


Thank you for taking the time to leave such a lovely review.

I’m really pleased to hear you’re enjoying the quality and taste of the meals, and that the ordering and delivery process has been smooth for you. It’s great to know the recipes are helping take the stress out of planning dinners too.

We really appreciate your support, and we look forward to keeping your meals coming!

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Always high quality products

Always high quality products, well balanced meals, great customer care. I tried different recipe boxes but stayed with this one.

14 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Sylwia,
Thank you so much for your lovely review!
We’re delighted to hear you’ve been enjoying the quality of our ingredients, the balance of our meals, and the support from our customer care team. It means a lot to know that after trying different recipe boxes, Mindful Chef has become the one you’ve chosen to stick with.
Thank you again for your support, we look forward to delivering many more delicious meals to you! 💜

Rated 5 out of 5 stars

Pricey, but worth it

I started ordering Mindful Chef because I was having a lot of trouble with the organisation/planning aspect of cooking and thought it would be a good way to get back into it.

While a little on the pricier side, I have no complaints about Mindful Chef. The boxes offer high quality goods and the customer service is second to none. There's plenty of choice and a rotating menu every week. Genuinely great service, highly recommend.

28 March 2026
Rated 5 out of 5 stars

My favourite delivery box bay far.

I have tried a lot of recipe delivery services and Mindful Chef is an absolute stand out.
The quality of the ingredients is excellent — everything arrives fresh, well-packed, and feels premium and as the name suggests, mindful. The recipes are simple to follow but still feel elevated and restaurant-quality, which makes cooking at home much more enjoyable.

The recipe cards are clear, easy to read, and make the whole process stress-free. Every meal has been delicious without spending hours in the kitchen.

Also perfect if you have intolerances which can be select as a preference so no worries about anything arriving that is a no go!!

13 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Marie,

Thank you so much for taking the time to leave such a lovely review!

We’re absolutely delighted to hear that Mindful Chef stands out amongst other recipe box services you’ve tried.

It’s wonderful to know you’ve been enjoying the quality and freshness of the ingredients, as well as the simplicity and flavour of the recipes.


We’re also so pleased that our dietary preference options have helped make your experience stress-free and enjoyable. Making sure customers can cook with confidence and enjoy food that suits their needs is incredibly important to us.

Thank you again for your kind words and support — it truly means a lot to the whole team. We hope you continue enjoying many more delicious meals with us!

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Great choice of gluten free meals

I have coeliac disease and with Mindful Chef I don’t have to worry about checking the recipe ingredients. There is so much choice and the meals are really tasty. Would definitely recommend to anyone in a similar situation.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

The food is excellent

The food is excellent. Instructions are very easy to follow. Delivery is great.
All very positive.

4 May 2026
Mindful Chef logo

Reply from Mindful Chef

Hi 👋


Thank you so much for taking the time to leave such positive feedback.

We’re really pleased to hear you’re enjoying the food, finding the instructions easy to follow, and that delivery has been working well for you too.

It’s great to know your experience has been a positive one, and we really appreciate you sharing this with us.

If there’s ever anything we can help with, please don’t hesitate to get in touch.

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

The response was very speedy and…

The response was very speedy and addressed my issue instantly. Very friendly and professional. I wish all issues in life are dealt with so efficiently! 😀

2 May 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Laima,


Thank you so much for your lovely review — it really means a lot to us!

I’m really pleased to hear your issue was resolved quickly and that you found the service friendly and professional. That’s exactly what we aim for, so it’s great to know we’ve delivered that experience for you.

We really appreciate you taking the time to share this, and if you ever need anything in the future, we’re always here to help.

Best wishes,
The Mindful Chef Team 💜

Rated 4 out of 5 stars

I cannot complain at all about the…

I cannot complain at all about the recipes and it was fun to prepare the meals. Both so far have tasted delicious.
The downside was that in one recipe which requires turmeric, I was given curry powder as a replacement which I cannot use as it makes me sick. The smell of it made me nauseous when I first became pregnant and it causes me psychological issues to even smell it . I think it would have been reasonable to have been notified in advance so I had the option to choose a different meal. I also think the instructions on roasting sweet potato in one teaspoon of oil didn't work for me as it takes more oil so that it doesn't burn. I put in extra oil and cooked for longer than suggested as 15 minutes is nowhere near long enough to roast sweet potatoes. But, both meals were tasty so great recipes so far!

2 May 2026
Unprompted review
Rated 1 out of 5 stars

absolutely terrible

once these people got my contact they have been contacting me relentlessly to join up, a very selfish and inconsiderate company that is only focused on getting customers no matter what

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing food!

Amazing food!! Such a varied unique dishes.
All recipes gave tasted delicious and the people working behind the scenes at mindful chef are amazing too!!
Fantastic communication. Would give 10 stars if I could. Keep smashing it guys!

Charlotte x

26 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Charlotte,
Thank you so much for taking the time to leave such a wonderful review! 
We’re absolutely delighted to hear you’re enjoying the variety and uniqueness of the recipes, and that everything has been tasting so delicious. It also means a lot to hear your kind words about our team and communication, we’ll be sure to share this with everyone behind the scenes.
Your support and enthusiasm really make our day, and we’re so grateful to have you as part of the Mindful Chef community.
Best wishes,
The Mindful Chef Team 💜

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