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mindfuel.co.nz Reviews 

347
•
TrustScore 5 out of 5

4.9

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting the fresh ingredients and the impressively wide variety of herbal goods available for purchase. Consumers frequently love the incredibly fast shipping times, seamless purchasing process, and the delightful surprise of receiving unexpected free gifts with their delivered packages. Though some customers noted that certain specialized orders, particularly live plants, took significantly longer to arrive than standard products. A few reviewers additionally mentioned encountering occasional issues such as transit damage or individual plants failing to thrive properly after delivery.

What people talk about most

Product

Consumers find product quality and variety to be exceptional, expressing strong satisfaction with the range... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting exceptionally fast and... See more

Quality

Reviewers mention positive feedback about quality, expressing great appreciation for the top-notch... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional and swift support.... See more

Order

Users describe positive interactions with order, highlighting quick and easy ordering processes alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering products from this company for the last few years and I am always blown away at the high level of customer service that they provide every time I make a purchase from them. Not only... See more

Rated 5 out of 5 stars

Great communication, and the seller was really nice holding off my delivery until I was back from holidays, and they even threw a few free samples in there. I'll probably buy more stuff in the future!... See more

Rated 5 out of 5 stars

Wow! I am so happy you guys exist!!! Where were you 20 years ago? Your merchandise is top quality and you are definitely in our " black" book of special connections. The delivery was overnight...wh... See more

Rated 5 out of 5 stars

Quick, efficient service and delivery. Normally wary when a company has a rating this high but it's legit and well deserved. Keep up the good service, thoughtful packaging and quality product!

Company details

  1. #1 of 3 best companies in Vitamin and Supplements Store
  2. #1 of 2 best companies in Herb Shop
  3. #1 of 2 best companies in Smart Shop
  4. #1 of 1 best companies in Vaporizer Store

Written by the company

Explore Your Mind with MindFuel, Aotearoa's Premier Online Smartshop & Headshop. Discover Blue Lotus, Kava, Kanna, Ecsplore, Happy Caps, Clear Focus, Elevated Botanicals, Herbal Pipes, Vaporizers & Infusion Machines. Enhancing Minds Since 2004.

Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(347)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

very good

it was great to deal with Mindfuel,
the delivery was very fast and the product I got was of high quality, will trade again thank you.

2 July 2024
Rated 4 out of 5 stars

Shipping

Whilst the product i purchased from you is high quality- it was super expensuve. Having free shipping allowed me to continue with my purchase. The fast delivery was awesome!

13 May 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Three plants arrived well wrapped up and looking great. It is right in the middle of a Wellington cold snap so I am hoping to nurse them through to the warmer months. Thanks team

7 May 2024
Rated 5 out of 5 stars

Good website

Good website, fast shipping and positive service with high quality products and decent prices, recommended

6 May 2024

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