Min Lille Mus 

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Rated 1 out of 5 stars

SCAM! Don’t buy from this website, the person ,Hannah, is not even Danish and doing sales in Denmark not by the rules! Avoiding to cancel to order. Bad communication. The same products can by fou... See more

Company replied

Rated 5 out of 5 stars

det er en oplevelse at bare og modtage sin pakke og når man gir den i gave at det er en god gave at give ,det er en god service at pakken kommer hurtig

Rated 1 out of 5 stars

This site ls a scam. It appears to be based in France, but my order was shipped direct from China, arriving 3 weeks later packed only in a plastic bag. It arrived crushed, and despite EU law guarantee... See more

Rated 1 out of 5 stars

Can anyone tell me how to report or block a fake company and get the money back? This web shop is sooooooo scary, and I can not believe that it exists in Danish market although it seems opened by some... See more

Company details

  1. Children's Toys Store

Written by the company

Pædagogisk legetøj til alle aldre


Contact info

Breach of guidelines

All reviews

(1,691)

361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Slow

Slow, very slow to process and ship my order.

10 June 2026
Unprompted review
Min Lille Mus logo

Reply from Min Lille Mus

Dear Customer,

We are sorry to hear that your order took longer than expected to process and ship.

Typically, delivery takes 10–12 business days. This is an estimated delivery timeframe, and while we cannot predict the exact delivery date, you can rest assured that your order is on its way.

We would like to investigate your order further. Please email us your order number and the email address used to place your order so we can review your order status and assist you as quickly as possible.

Kind regards,
Customer Support Team

Rated 1 out of 5 stars

Never buy from this Company!!

Never buy from this Company!!!

The product was broken. I wanted to return the product. I have been emailing with Hannah from the Company for weeks and have done everything, send pictures and videos but I am not getting a postlabel and confirmations that I will get money back. I have to accept that the money is gone. This was a gift from my sisters to my son on his 3 years Birthday. It makes me so mad!!!

25 March 2026
Unprompted review
Min Lille Mus logo

Reply from Min Lille Mus

Dear Customer,

Thank you for your feedback, and we’re truly sorry to hear about your experience. This is certainly not the level of service we aim to provide.

To help us investigate this matter and offer you a proper solution, could you please provide your order number or any details used when placing the order (such as your email address)?

We’re committed to resolving this for you as quickly as possible.

Rated 1 out of 5 stars

Toy for our 2 years old which came straight from China

We ordered a Toy for our son and really thought this would be of quality given the price (circa 600kr i.e. 80e). It is not signaled/written anywhere on the website that the products are coming straight from China.
Turned out to be a cheap Chinese one. The lowest quality ever on the plastic; and cherry on the cake, the songs played from the toy are in Chinese.
I would strongly discourage anyone from buying there.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst Company

Worst Company
Goods of very bad quality
Delivery several months
Don’t use the site which is Dutch . And all goods are from Asia. Worse than Temu.
This is a fake site

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Thieves

This website is a huge scam!!! Do not buy! It seems like a danish website but the products are sent from China! It takes more than 3 weeks for the order to arrive only to realize I overpaid for some products that are not worth more than 50 dkk. They even misspelled the words on the boxes. I sent them an email saying I want to return the products because they do not reflect the price I paid for them! They asked me for pictures! 🤷🏻‍♀️
In the next mail I asked them why should I send them pictures if I am not satisfied with the product! I should have the possibility of return like on every other website I orders from!
If anyone knows where I can report this thieves please let me know! They need to get shutdown!!!

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid / dont by anything

The delivery time was delayed =
the Christmas gift didnt make sence =
tried to cancel the ordet twice - no respons at all
The procedure for returning is REALLY shit
The cost of returning (to Holland!!!) is to High
Pretends to be a Danish web site but the product was sendt from China an the Company is Dutch I guess

4 January 2025
Unprompted review
Rated 1 out of 5 stars

Can anyone tell me how to report or…

Can anyone tell me how to report or block a fake company and get the money back? This web shop is sooooooo scary, and I can not believe that it exists in Danish market although it seems opened by some Chinese. What if people forgot to check the Trustpilot? I really hope no one else will be cheated by them again, and this webshop should be forced to close, fake contact email, fake contact numbers, fake tracking number, oh my god, what is true? This is the first time I was cheated by a webshop, and hope it was the last time, please never never trust this website!!!!!!!!!!!!!!!!!!!!!!!

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this page!

Do not use this page!
An awful Chinese HomePage, where you Think that you are dealing with a local page. Delivery might take three weeks!!!

10 December 2024
Unprompted review
Min Lille Mus logo

Reply from Min Lille Mus

Hello,

We apologize for the frustration you've experienced.

We understand that delivery times can be disappointing, and we’re sorry for any confusion regarding our website. Our goal is to provide a clear and transparent shopping experience.

For any concerns or further assistance, please email us directly and we’ll work to resolve the issue.

Rated 1 out of 5 stars

This site ls a scam

This site ls a scam. It appears to be based in France, but my order was shipped direct from China, arriving 3 weeks later packed only in a plastic bag. It arrived crushed, and despite EU law guaranteeing returns within 14 days of receipt, the firm has refused to accept a return. I have an $80 crushed toy to give ‘Min Lille Mus’ for christmas.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam

You get those things from Temu 5 or more times cheaper, delivery time is long because it's coming from China, pictures from product doesn't match, stay away from this page!!!

17 September 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. They promise delivery within 1-3 days, but it does not happen. They refuse to cancel order, event though track and trace show, it has not been send. I have to receive it, before I can return.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

So great service at all time and so…

So great service at all time and so helpful - so fine toys, really a very nice experience !! Thank you for all your kind help !!

21 May 2024
Unprompted review
Min Lille Mus logo

Reply from Min Lille Mus

Hej Bettina,
Tusind tak for din fantastiske anmeldelse! Vi er så glade for at høre, at du har haft en god oplevelse hos os, og at vores legetøj har været til din tilfredshed! Det var en fornøjelse at hjælpe dig. Du er altid velkommen til at kontakte os, hvis du har brug for mere hjælp.

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