Both the Finnish and Norwegian language versions of the site offered a discount for people who sign up for their newsletter. However, the discount code would only work in the Norwegian store. After or... See more
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See what reviewers are saying
The website and the entire checkout process gave a serious and great impression and I was very satisfied. However, the next day I got the "Delivery" email and one of my 2 products were remove... See more
I thought there was an issue with my order. I just emailed customer support to cancel the order. Apparently, there was an issue with their system. Good thing the order was already shipped and everythi... See more
Company replied
I have ordered two jackets, returned one, then got the bil to pay for both of them, appearantlie Milrab couldn't find neither of my order numbers ore returned packet, but they surely making me pay for... See more
Company details
Written by the company
Milrab er en nettbutikk som selger utstyr knyttet til trening, friluft og taktiske produkter. Vi har nettbutikker i Norge, Sverige og Finland, kontor i Oslo og er i overkant av 70 ansatte. Vi er her for å utstyre de som krever mest av seg selv. Vårt mål er å sørge for at du alltid er utstyrt for å oppnå mer og ønsker å være det naturlige valget for de som presterer høyt.
Contact info
Karl Johans Gate 1, 0154, Oslo, Norway
- support@milrab.no
- milrab.no
2.3
Poor
828 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Milrab.no
Hei!
Takk for tilbakemeldingen! Vi setter pris på alle tilbakemeldingene vi får, både ros og ris :)
Velkommen tilbake som kunde i fremtiden!
Reply from Milrab.no
Hei!
Takk for tilbakemeldingen! Vi setter pris på alle tilbakemeldingene vi får, både ros og ris :)
Velkommen tilbake som kunde i fremtiden!
Very good products
Very good products, best prices on the market and fast shipping. Recommended!
3 October 2020
Unprompted review
Reply from Milrab.no
Hei!
Takk for tilbakemeldingen! Vi setter pris på alle tilbakemeldingene vi får, både ros og ris :)
Velkommen tilbake som kunde i fremtiden!
Ordered sunglasses
Ordered sunglasses. They took money but after 3 weeks nothing happened, I sent few email to their customer service asking where they got off. Didn't get a response from them. Order 331360 from 14.04.2020.The only thing they have sent is an EDI message to Posten.
The company uses fake marketing that misleads customers into believing that the item will be shipped the same day / continuously. Then they use the corona as an excuse. First and last time I do anything there.
8 May 2020
Unprompted review
Reply from Milrab.no
Hi! We just have to apologize for a bad customer experience. I hope you'll give oss another chance to prove that we are better than this in the future.
Reply from Milrab.no
Hei Lars. Takk for hyggelig tilbakemelding!
Rask levering og god pris!
1 March 2019
Unprompted review
Reply from Milrab.no
Takk for hyggelig tilbakemelding!
Customer Service non existent. Wrong delivery options...
Ordered a pair of shoes through their .fi shop. They ship from Oslo. I chose "Pickup from Posti" (Posti is the Finnish postal service) and payment through Klarna.
Soon I got email for the tracking number and it was for PostNord - which is the one service I never choose for delivery because their only pickup destination in my postal number area is a small guitar shop in the middle of nowhere in a industrial park with no bus or tram stops even near. They are open from 9:30 to 17:30 on business days and closed on weekends. Only chance for me to pick up my package is to take unpaid leave from work.
I contacted their customer support when I got the tracking number, asking why is it changed from Posti to PostNord and how to fix this because I can't pick the package up without taking unpaid leave.
It took 14 days for them to reply to my email. Of course their phone line is not in use. I got a reply through their Facebook page that they use postnord and there is nothing they can do about it. Only way to change the destination is to wait the 14 days of pickup time to run out, so that the package is sent back to Norway and then do a new order to another postal number area address... And the purchase is about winter shoes.
I took unpaid leave to pick up my package. Unfortunately the only shoebrand that a 44 is too small for me is Salomon. All my other shoes are 44, but salomon seems to be 45 1/3. So I need to send that stuff back.
... But there is not return to sender sticker like they said there would be. So now I have waited for 4 days for their facebook rep to return to me about the return info. And today after 14 days of waiting their Customer Service replies to my original email:
Hi,
I’m very sorry about the late reply.
I can see that you have recieved your package, and I hope everything is ok now.
I want to apologize for the inconvenience you experienced.
Have a nice day!
Yeah. Never buying anything from this store again.
10 January 2019
Unprompted review
Reply from Milrab.no
Hello!
Sorry about your bad experience with us. If you send an e-mail to support@milrab.com, we'll make sure to figure out of this and fix your change of size if this matter is not taken care of by now.
Have a nice day!
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