Millies.ie Reviews 

18,111
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, often finding deals that make preferred products affordable and accessible. People frequently highlight the fast and efficient delivery service, with many orders arriving promptly and well-packaged. Reviewers appreciate the wide range of quality products available, often noting the thoughtful inclusion of a sweet treat or sample with their order, enhancing the overall shopping experience and making them feel valued. However, some customers also noted issues with specific orders or products, including items arriving damaged or problems with receiving replacements or refunds. A few people also reported poor responses to their concerns regarding these issues, which occasionally led to dissatisfaction.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Product

Customers consistently note positive experiences with product, praising the quality, selection, and... See more

Service

People report positive experiences with service, often highlighting its efficiency, speed, and reliability... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease and efficiency of the... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding products at competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Millie's was recommended by my sister. The prices appear to beat any other website, after doing some research. I purchased Kerastase balm in shampoo at a great price and the lovely scented Alp... See more

Rated 5 out of 5 stars

My go to website for my environ skincare, Ultra-Violet Kérastase shampoo and lots of other products. They always have deals on and are cheaper than other companies out there. Delivery is always quick... See more

Rated 5 out of 5 stars

Really fast delivery - arrived the next day, which I wasn't expecting. Nice surprise also on opening the package, when I noticed a Lindt chocolate inside. Very nice personal touch! Will definitely ord... See more

Rated 5 out of 5 stars

Great range at good value. I always get my skincare at millies- they are v helpful if i have any questions and consistently better value than other online placea


Company details

  1. Health and Beauty Shop
  2. Cosmetics Industry
  3. Hair Product Store
  4. Vitamin and Supplements Store

Written by the company

Millies.ie is the leading destination for premium and professional beauty products in Ireland. Millies sells an extensive range of luxury beauty brands including Image Skincare, Environ, Kerastase, Olaplex, Alfaparf and so much more. Millies is committed to first class customer service, quick delivery and an overall exceptional customer experience from start to finish. The Millies team are trained beauty experts and are always just a click or call away to discuss your individual requirements.

Millies Shipping Guarantee

1 to 2 working days delivery all over Ireland

We deliver all over the island of Ireland in 1 to 2 working days, with a €2 delivery option in Ireland. Note: this may vary slightly during a sale or busy periods or after Bank Holiday Weekends.

Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

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4.8

All reviews

(18,111)

5,248 reviews in the last 12 months

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Rated 4 out of 5 stars

Delighted with my offers

I decided to buy everything in the one place and in an Irish online store..
Spent over 200 which I never do so that says alot about there online offers !!
While i do like chocolates , I would prefer a mask or sample products !

30 June 2026
Rated 1 out of 5 stars

I placed my first (and last) ever order…

I placed my first (and last) ever order with Millies in the first week of June. The total cost of the order was more than £80 and I was excited to receive the products. The courier Millies used (UPS) allegedly “lost” the parcel 📦 I contacted customer service immediately to request support and provided evidence that I had not received anything. I had also spoken with UPS customer service who advised me that the retailer (Millies) would need to log a claim with them and would likely provide a refund or replacement.

When I didn’t get any response from Millies I tried to message them on WhatsApp as per the website. No response whatsoever. Messages still not read to date.

After a lot of chasing an actual human being replied to my emails but 4 weeks later nothing has been resolved. The customer service team are telling me that they are chasing UPS (after asking me for the relevant number to call them) They haven’t offered me a replacement or refund. I have had to chase them every single week for updates - currently none. I have repeatedly asked how to escalate my complaint and now, 4 weeks later, explicitly asked for a copy of their complaints policy and contact details for the leadership team. Let’s see if I get any sort of response!

Being £80 out of pocket and having received nothing it’s fair to say that I’m pretty disappointed and frustrated. I will never be ordering from Millies again.

0 stars for customer care.

1 July 2026
Unprompted review

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