Millie & Ralph Reviews 

11,543
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting their unique designs and soft materials. Reviewers frequently highlight the easy ordering process and efficient service, including quick delivery and good communication. Many appreciate the helpful and non-pressuring staff, making their shopping experience pleasant. However, some customers experienced significant delays with their orders, with items not dispatched or delivered as expected. A few other people also felt that product descriptions were misleading, or were disappointed with packaging that did not meet expectations for gift items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, frequently describing items as excellent,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy delivery,... See more

Order

People report positive experiences with order, highlighting that ordering is easy and straightforward, with... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful baby suit. Better than a baby-grow, but comfortable and easy wear for a baby. Quality soft material. Attractive detail with smocking and little tractors embroidered, and little collar an... See more

Rated 5 out of 5 stars

As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more

Rated 5 out of 5 stars

Ordered an outfit that could be personalised but as we don’t have a name yet I didn’t require the personalisation. A lovely lady called Olivia contacted me to make sure I didn’t need the name placing... See more

Rated 5 out of 5 stars

Millie and Ralph where the clothes I chose for my grandson to bring home his beautiful young daughter. I chose the pink knitted set of tiny pants, jacket, booties and hat complete with the most gorgeo... See more



Company details

  1. Baby Clothing Store

Written by the company

Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,543)

1,055 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid but no product!

Placed an order for a travel stroller on 27/06/26.

Over a week later and the stroller still has not been dispatched nor have we been given a delivery date. No reply to emails or messages. Online chat support just said "we get deliveries daily" and never replied to any further questions.

Unsure if selling product without having the item in stock.

Currently ~£350 down and no pram to use!

Very disappointed.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking !!

Absolutely shocking !!! Very misleading on the website be careful if you order sleep suits don’t be fooled, in thinking headband will come with them, they don’t !
Clearly states included !
Shocking prices I would not have paid that without the headband..
Be very careful!
And I only had a response from them once I’d started a return through Royal Mail !
Won’t be ordering again

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

I have bought many items from this website and have to say the quality is amazing. Their communication is really smooth and fast.

23 June 2026
Rated 1 out of 5 stars

I returned an order

I returned an order, untouched, when I ordered I was given the option to purchase a gift box, which I did. I had to chase for a refund and then only to find out the almost £10 gift box which I returned with my order wasn’t included in the refund. Very poor!

2 June 2026
Rated 5 out of 5 stars

Perfect gift

Beautiful baby boy outfit this is second one I’ve bought first one for a girl quick reliable delivery good quality clothing

22 June 2026
Rated 5 out of 5 stars

Gorgeous outfits for new granddaughter

My experience was great as this is not the first time I’ve used this company! Their outfits are gorgeous and reasonably priced! Shipping is also very good, would highly recommend for something different and that little bit more special for a gift!

22 June 2026

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