This was my first time booking a cruise. I was guided through the process seamlessly with the travel advisor making relevant and thoughtful suggestions. Made everything straightforward. Also nice to h... See more
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Tracy was very helpful even though there were as few hiccups initially but she managed to obtain what we wanted after we changed the dates. Stroud. Ranch has fantastic staff always very helpful
Company replied
We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much troubl... See more
Company replied
Staff very welcoming knowledgeable & considerate. All options carefully explained & explored. Follow up correspondence very timely. Cannot fault the service they provide. Even had the measure of my hu... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 King Street, GL5 3DE, Stroud, Gloucester, United Kingdom
- 01453 377 100
4.9
Excellent
262 reviews
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Jenny and Co
Jenny, Tracey, Karen and Lindsey are always welcoming and greet you with a smile whenever you visit. I am a demanding customer always looking for deals and they always try and assist. Sometimes you even get a biscuit.
27 February 2025
Reply from Miles Morgan Travel - Stroud
Thank you, we always have fun whenever you come in; even if we have to share our secret stash of biscuits with you! See you again soon. Jenny, Tracy, Karen & Lindsey.
Friendly, helpful and efficient
Karen is lovely. Very welcoming. Answered all our questions and co-ordinated our group booking. She clearly enjoys her work.
25 February 2025
Reply from Miles Morgan Travel - Stroud
Thank you for the kind words. This new career is a long-held dream come true so you are correct, I do love my job! Warm regards, Karen
verry good staff brilliant with letting…
verry good staff brilliant with letting me know what is going on.
28 February 2025
Reply from Miles Morgan Travel - Stroud
Thank you Andy. Kind regards, Lindsey
The very friendly and helpful staff
The very friendly and helpful staff. Having got to know Jenny Smith over several holidays , she has been able to recommend and advise as to holidays suitable for me as an older person travelling on my own. Very grateful to her and all the team in Stroud.
26 February 2025
Reply from Miles Morgan Travel - Stroud
It was a pleasure to help you find a festive holiday. We are always here to help and chat about travel ideas! Kind regards, Jenny
Very thorough and great attention to…
Very thorough and great attention to detail for our requirements.
21 February 2025
Unprompted review
Reply from Miles Morgan Travel - Stroud
Thank you, we are pleased we could help. Kind regards, Karen
Very helpful
Jenny was patient and took the time to work things out for me. She understood very quickly the type of holiday we're after and recognised what we might enjoy.
25 February 2025
Reply from Miles Morgan Travel - Stroud
Thank you Zoe, it was a pleasure to help. Kind regards, Jenny
Stroud branch go out of their way to…
Stroud branch go out of their way to make your holiday booking so easy. Karen helped our family book a cruise for next year for 16 people. Everyone was so happy with her help and assistance and she kept us all informed of everything. Was a pleasure. 😁
25 February 2025
Reply from Miles Morgan Travel - Stroud
Thank you I have really enjoyed getting to know you all. What a wonderful cruise it is going to be for everyone! Kind regards, Karen
Brilliant service always
Professional, very helpful and friendly. Knows their job inside out and able to always get us a brilliant deal.
16 February 2025
Reply from Miles Morgan Travel - Stroud
It was great to help you find another wonderful cruise with your family, and always lovely to see you. Kind regards, Jenny
Recommendation
We have used the Stroud and Nailsworth branch's and staff have always been friendly and helpful
11 February 2025
Reply from Miles Morgan Travel - Stroud
Many thanks for the lovely comments. Kind regards, from Tracy in Stroud and the both teams at Stroud & Nailsworth
Friendly and helpful
31 January 2025
Reply from Miles Morgan Travel - Stroud
Many thanks, we hope you have a fabulous holiday. We will be here if you need us. Kind regards, Tracy.
We dealt with two different advisers at…
We dealt with two different advisers at the Stroud office. Lindsey and Jenny. Both were so helpful. A pleasure to deal with.
31 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you for the kind feedback. We are always here to help. Kind regards, Jenny & Lindsey
A warm welcome
A warm welcome as we entered and Karen was very helpful, informative and it was easy to get the holiday sorted with her.
4 February 2025
Reply from Miles Morgan Travel - Stroud
Thank you Barbara. It was lovely to meet you both. I look forward to seeing you again on Friday. Kind regards, Karen
Very helpful and informative
Very helpful and informative. No problems or complaints.
31 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you vey much for the feedback. We are extremely grateful. Kind regards, Jenny
The support an£ help provided by Jenny…
The support an£ help provided by Jenny was much appreciated.She was quick and very efficient and l am looking forward to our holiday organised by Miles morgan, l am hoping it goes without a hitch as it did last you organised our holiday.
Richard Facchino
31 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you very much Richard. It always a pleasure, and always here if you need us. Kind regards, Jenny
a small company giving a large service.
Having spent some time (9 years) with a large travel agent who could give great prices but only really knew me as a number (even though I had an Accont Manager) . I found my first random visit to the Stroud MMT where I meet Karen who made me feel comfortable in her understanding in what I was expecting out of my possible working with MMT. So far I've booked 4 cruises with MMT the last cruise ending late December this year. Looking forward to next year.
31 January 2025
Reply from Miles Morgan Travel - Stroud
Hi Terry, it is an absolute pleasure to be able to help you. You have had so many remarkable adventures and I hope we can plan some more for you in the coming years! Best regards, Karen
I was very happy with the service very…
I was very happy with the service very efficient staff explained everything well made to feel relaxed and comfortable
31 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you. I enjoyed meeting you all and hopefully we can convert another newbie to the wonderful world of cruising! Kind regards, Karen
Excellent service and so helpful
Excellent service and so helpful. Customer service at Stroud has always been first class. So very helpful for us as we haven't travelled abroad for 4 years. Thank you.
31 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you for your thoughtful comments. It was lovely to welcome you both back into the Stroud store. We hope this is the start of many more adventures for you both. Kind regards, Lindsey
Reply from Miles Morgan Travel - Stroud
Thank you Ruth for kind comments. Kind regards, Jenny
Lindsey Fulton did an amazing job…
Lindsey Fulton did an amazing job helping us book our ski trip!
31 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you Kai! Have an amazing time on the slopes! Kind regards, Lindsey
Great customer service
Great customer service, friendly, knowledgeable staff who came up with the perfect holiday for me, again 🙂 Not the first time I've used the Stroud office & definitely won't be the last 😊
29 January 2025
Reply from Miles Morgan Travel - Stroud
Thank you Rosie. It always an absolute pleasure to see you. Your itineraries are always so interesting and inspirational. Kind regards, Karen
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