Horrifying
My daughter bought a gift card for the Salt Lake Bees but this place sent one to me for a team 2000 miles away..The Charlotte Knights. When I tried to get her money back they ignored me last year. I tried again this year and they told me that I had to get it from the Knights. The Knights said I had to get it from MiLB. The attitude of MiLB was both ignorant and uncaring. They couldn’t understand that my daughter did not order it from the Knights website. I mean, why would she go to the Knights website to order a gift card for the Bees? MiBL made the mistake. They refuse to make good on their mistake and my daughter is out 100 dollars. I spent Three hours on the phone one day while they refused to acknowledge their mistake and kept referring me to the Knights. The Knights insist she has to get it from MiLB. I have a confirmation of the purchase from MiLB. They could care less. DO NOT USE MiLB! They are horrible. They don’t want anything but your money and if they don’t deliver, they will treat you like garbage. Go to the specific team for products and tickets AND GIFTCARDS.