Mike Pero Mortgages Reviews 

4,028
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable, patient, and professional. Many highlight their exceptional communication, clear explanations, and prompt responses to questions. This guidance makes complex processes feel easy, straightforward, and stress-free for consumers. Reviewers frequently mention the staff going above and beyond, providing dedicated support throughout the entire journey. Customers appreciate the personalized approach and the feeling of being valued, leading to excellent outcomes. The overall service is consistently described as efficient and highly recommended by those who have used it.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and patience... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy and smooth the... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

We are really appreciate the help and guidance provided by Logan , he helped explain what your company does and what services you provide , not only was he is an excellent mortgage broker , very frien... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. #1 of 2 best companies in Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,028)

419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cam has been fantastic to work with

Cam has been fantastic to work with. He communicates clearly, explains everything in a way that's easy to understand, and keeps the process moving every step of the way. He's professional, responsive, and genuinely takes the time to make sure you feel informed and confident in your decisions. I wouldn't hesitate to recommend Cam to anyone looking for a knowledgeable and reliable mortgage broker.

10 July 2026
Rated 5 out of 5 stars

first time home buyer

As a first time home buyer, we had no clue on what the process was in buying a house. Paula was helpful and answered all my questions. There was plenty of them. She was very helpful and informative. I would recommend her to anyone.

30 June 2026
Rated 5 out of 5 stars

The best mortgage broker ever!

Nickie was truly amazing with my partner and I. We have just settled into our new home and we could not have done it without her. From the start she was really approachable, no question felt like a dumb question which was really nice as my partner and I knew nothing about the house buying process! With Nickie, we never had to reach out for updates as she would keep us updated every step of the way with phone calls or emails. We genuinely could not recommend her enough. Thank you, Nickie! We are so grateful!

3 July 2026
Rated 5 out of 5 stars

Thank you Mandy

Thank you Mandy for all of your help to help us achieve our goal of purchasing our first home! Always honest and transparent. You explained the whole process to us in a way that was easy to understand and answered all of my questions even when I had a random one in the middle of the night. Extremely knowledgeable and experienced would definitely use again and recommend. Thanks again Mandy from the Mill Ieti whanau

15 June 2026
Rated 5 out of 5 stars

Thanks Kurt

Thanks Kurt, your expertise and especially patience with changes in plans and mortgage structures has been, as always, fantastic.

26 June 2026
Rated 5 out of 5 stars

As a first-home buyer

As a first-home buyer, I couldn't have asked for a better mortgage adviser than Steve. He came highly recommended by a friend who had recently bought their home with his help, and now I can absolutely see why.

Throughout the whole process, I had what felt like endless questions and sent countless emails, including on weekends and late at night when I was feeling stressed or needed urgent advice. Steve was always incredibly responsive, patient, and happy to help. His prompt communication and willingness to answer every question gave me so much confidence during what can be a very overwhelming experience.

I am extremely happy with the service Steve provided and truly appreciate all of his support. I can't recommend him highly enough to anyone looking for a knowledgeable, reliable, and genuinely caring mortgage adviser.

10 July 2026
Rated 5 out of 5 stars

Brilliant. Absolutely brilliant

I walked into this with absolutely no clue about anything. I found the whole process incredibly easy. All the work was done for me. No pressure was put on me at all. All options and choices were well explained and left open for me at the same time as being fully supported every step of the way. What is a stressful process for people I walked away rather enjoying it all thanks to Tammy

6 July 2026
Rated 5 out of 5 stars

Amazing experience

A friend had recommended Kirsty to me as they had just dealt with her, and I'm so grateful they did! They had nothing but amazing things to say about her and her work.
The first phonecall I had with Kirsty, she was so warm and welcoming. She spent time getting to know me personally first and then asked about my goals home and mortgage wise.
She was extremely thorough with her guidance and advice, and she translated the financial language to make it easier to understand.
She was patient, understanding and quick with responses. She understood the anxieties of going through the process and was extremely reassuring. I always felt that she encouraged me to take time on making decisions that were right for me.
I am so pleased that I had Kirsty by my side throughout the entire experience, there was no surprises along the way as she had every step explained to me well in advance.

Kirsty truly does have a love for what she does, and she clearly enjoys helping people achieve their goals of purchasing their own home.

12 May 2026

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