Mike Pero Mortgages Reviews 

4,044
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 391 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable, patient, and supportive staff for making complex mortgage and refinancing processes feel remarkably stress-free and easy to understand. Many people note that advisors consistently go above and beyond, providing clear guidance, valuable financial insights, and personalized support from the very beginning. Some reviewers were happy with the exceptionally fast response times, noting that questions were answered promptly at any time of day. Consumers also highlighted how smooth, efficient, and seamless the overall user experience was when securing their dream home or managing new loans.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during the home-buying process.... See more

Service

Clients share positive opinions on service, noting that professionals make complex processes straightforward... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for making... See more

User experience

Customers report positive experiences with user_experience, highlighting stress-free and smooth interactions.... See more

Response time

Reviewers highlight positive aspects of response time, consistently describing advisors as super responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paula and the team are so wonderful. Nothing is too hard. Whether its coffees to talk through mortgage renewals or deep and meaningful discussions about insurances and budgets, Paula just makes managi... See more

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with... See more

Company replied


Company details

  1. #1 of 2 best companies in Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,044)

327 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve was a financial encyclopedia

Steve listened and guided us into the best set up for our first home mortgage.

We had a terrible experience with our current bank. Steve applied to 3 banks on our behalf so we could find the best deal. Thanks it was a easy process.

1 October 2025
Rated 5 out of 5 stars

Rose is an absolute professional

Rose is an absolute professional! She was so patient in what was quite a long process to securing our dream home. Her knowledge and expertise guided us through the complex process seamlessly. I would highly recommend Rose to anyone looking to finance.

1 September 2025
Rated 5 out of 5 stars

Absolutely Outstanding Serrvice

Absolutely Outstanding! Scott is a star! We simple cannot recommend Scott Jackson highly enough! Since the first contact, the experience of securing mortgage was seamless, surprisingly enjoyable, no stress at all. His attention to detail, proactive communication, availability, knowledge, professionalism and genuine care is top. Five stairs is not enough! Thank you Scott. Sonia & Luis

7 October 2025
Unprompted review
Rated 5 out of 5 stars

A+ for Zebunisso

Zebunisso help my partner and I secure the finance needed to purchase our dream home. Her diligent communication helped the process run smoothly from start to finish. I would high recommend Zebunisso to anyone wanting refinance or get a mortgage.

7 October 2025
Rated 5 out of 5 stars

Ricky

We have used Ricky a couple of times. He made the whole process very simple and easy and got it all sorted in very quickly.
Would recommend him everytime.

10 September 2025
Rated 5 out of 5 stars

The best mortgage broker we have ever…

The best mortgage broker we have ever had Ricky and Anna
Thank you for all your support and guidance on our mortgage approval
Fantastic communication and quick respond on emails and questions
Fantastic Team five stars
Thank you
Sarah and Mark

5 May 2025
Rated 5 out of 5 stars

Tammy is an absolute legend

Tammy is an absolute legend. knowledgeable, great communication and welcoming. Nothing was ever an issue, she always went out of her way to help us in any way.
Would recommend anyone from buying their first home to their third to talk with Tammy.

6 October 2025
Rated 5 out of 5 stars

Highly Recommended for Financial Guidance

I honestly couldn’t have asked for a better financial advisor. Sheikhil was incredibly professional, patient and knowledgeable throughout my first home purchase. He took the time to explain everything clearly and made the entire process so much easier to understand. I truly appreciate his guidance and support, and I’d 100% recommend him to anyone looking for honest and reliable financial advice.

20 December 2024
Rated 5 out of 5 stars

Effective, honest and professional service.

Jacqui was honest and understanding of my situation, offering kind and thoughtful advice without any judgment. From our first meeting, and again when I changed the type of purchase I was making. Her positivity and honesty stood out throughout the entire process. Her commitment and communication were always prompt and effective. Jacqui was professional, knowledgeable, and demonstrated excellent expertise in both residential and commercial buying. I knew nothing was a bother as she would reply to my emails with solutions. I highly recommend Jacqui to anyone wishing to purchase a property.

12 September 2025
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Darren as a mortgage broker . He is efficient , interpersonal , and comes along for the ride and stresses of the buyers home purchase. He communicates so well even sending stats on properties on his days off. I would never use any other broker and will recommend him to anyone who is looking to buy a home.

17 September 2025

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