It was great!!
It was great!!! The response and turn around time to get my prescription was quick.
8 June 2026
Unprompted review
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3.5
Average
11 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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This was such an easy process to get a…
This was such an easy process to get a topical steroid for my GA symptoms. I do not have health insurance and for $170 I got an appointment and meds for a month! So happy with the service.
30 May 2026
Unprompted review
Excellent service
Dr. Anna Chacon is a great Dermatologist. She was professional, knowledgeable, and responsive. She took the time to review my concerns, explained the treatment plan clearly, and made the process easy. I appreciate her help and would highly recommend Dr Chacon and Miiskin.
30 May 2026
Unprompted review
App doesn't work
App doesn't work. No phone number to call. Claim to be efficient, streamlining service, and it's not.
10 April 2026
Unprompted review
Super easy with great customer service
Super easy and for a totally virtual experience they are amazingly responsive. I am super happy with my visit and would highly recommend them to my friends and family
17 November 2025
Unprompted review
Total waste of money
Total waste of money. I would give less than 1 star if I could. Got nothing for the money I spent.
16 October 2025
Unprompted review
Scam
If I could give 0, I would! I asked for a specific medication I have taken for two years. Due to the company closing, I needed a new provider to prescribe it. I was very clear about what I needed and why. They sent me a topical cream that does not work for me. They said they sent a prescription to my pharmacy, but it never happened! I did not buy their cream, but they took my money! They want you to buy their home brand cream ( expensive btw ) Scammer!
Edit : no they advertise their own house brand, and again i even did send my latest prescription from another compagnie ! Stop trying to made up false story's ! You did even false diagnose me !
11 June 2025
Unprompted review
Reply from Miiskin
Hi
Thank you for your feedback. I’m sorry to hear about your experience, but I’d like to clarify a few important points, as there appears to be a misunderstanding.
Miiskin does not sell medications and does not have any home brand products. All prescriptions are written by independent dermatologists and sent to third-party pharmacies selected by the patient. Payments made on our platform are for the dermatologist’s consultation and care—not for any medications, which are paid for directly at the pharmacy.
The dermatologists on our platform are independent healthcare professionals who always aim to act in the best interest of their patients. If a requested medication is appropriate and safe for the patient’s condition, they are fully able to prescribe it. However, they may recommend alternatives if their clinical judgment suggests a different treatment would be more effective or safer.
It also seems that you may not have followed up with your dermatologist regarding the outcome of your consultation. Each consultation includes a complimentary follow-up period during which you can message your dermatologist with any concerns or questions.
If your pharmacy has not received the prescription, please don’t hesitate to contact our support team at support@miiskin.com so we can look into it and help resolve the issue.
Kind regards,
Daniel
Miiskin Support
Miiskin only works with one RX company
Miiskin only works with one RX company. They make it seem as if you are consulting with a doctor but they will not not prescribe based on your actual skin needs and instead sell you products from a company called Skin Medicinals.
27 March 2025
Unprompted review
Liars and Scammers
I asked for a certain prescription like they asked. And they prescribed me with a different medication. I asked them to change it or give me a refund and its not the one I want. They said they wont change it and wont give me a refund.
30 May 2024
Unprompted review
Reply from Miiskin
Dear Salem,
Thank you for taking the time to share your feedback. Your experience is important to us, and we strive to ensure that all users have a positive experience with our platform.
Miiskin partners with third-party healthcare providers who are independent and responsible for delivering high-quality and safe care, including determining the most suitable medications for each scenario. Our role is to facilitate the connection between patients and these providers; we do not interfere with their medical practice decisions. As such, requesting them to change a prescription or issue a refund directly would be outside our scope and would constitute interference in their professional judgment.
We noticed that you have also left two other one-star reviews simultaneously, which we assume cover the same experience, and chose not to share details for these reviews. Similar reviews were made by accounts at the same time for other companies. While we understand that you were unhappy with the experience, you do need to adhere to Trustpilot's terms and conditions regarding fair and balanced feedback.
We genuinely empathize with your situation and encourage you to reach out to the healthcare provider who issued your prescription directly. They are best positioned to address your concerns and provide the assistance you need.
Thank you for understanding, and we hope to have the opportunity to improve your experience with Miiskin in the future.
Best regards,
Miiskin Customer Support Team
Terrible customer service
Terrible customer service. Over priced would never recommend
24 May 2024
Unprompted review
They scammed me and took my money
9 June 2024
Unprompted review
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