Midnight Hour Reviews 1,119

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and often exceed expectations. People are also very satisfied with the delivery service, highlighting fast shipping and accurate tracking information, ensuring orders arrive on time and in perfect condition. However, some customers also noted issues with the return policy, finding it to be strict or unclear, especially when items don't fit as expected. A few other people also felt that sizing could be inconsistent, leading to the need for returns or exchanges.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality, well-made, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and speedy shipping. Many... See more

Order

Customers had positive experiences with order. Many reviewers praised the ease of ordering and the quick... See more

Return policy

People report ambiguous experiences with the return policy. Many customers found returns and exchanges to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midnight Hour is my go-to witchy and Gothic brand! Everything is such high quality and beautifully made/designed clothing. I was always the unusual and punk/gothy kid in high school and now this almos... See more

Rated 5 out of 5 stars

The dress fit perfectly and the tights were more comfortable than expected. The tights were also a little confusing to put on but only because they got a little winded up. Otherwise I got so many comp... See more

Rated 5 out of 5 stars

I love Midnight Hour. I have purchased several outfits from them and have been extremely impressed by all their f them. The clothes are good quality and fit true to size. The material is comfortable a... See more

Rated 5 out of 5 stars

The quality of both of the pants I've ordered is so much higher than I expected and I'm so thrilled. I've gotten loads of compliments on both. Sizing is pretty accurate, and I loved that it arrived in... See more


Company details

  1. Clothing Store

Written by the company

Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Sizes not accurate

Ordered a shirt and two dresses. Did not match the size guide and nothing for. Fit probably 2-3 sizes too small. Very disappointing for such a recommended brand. The only good thing was the return was easy and they refunded me promptly.

11 April 2026
Rated 5 out of 5 stars

The clothes are not only cute as heck

The clothes are not only cute as heck, they are so well made. My daughter has so many clothes from Midnight Hour and she loves them all! Did I mention the quality? Excellent customer service. Will continue to purchase from this company.

11 April 2026
Rated 5 out of 5 stars

Midnight Hour - Goth Fashion 🖤

The two items in my order, the Matrix Top and X-Ray Pheasant Dress are both so beautifully made. Both pieces are Gothic and 🖤so cool. Both items feel good on. The quality is excellent and are sized perfectly. I wear a size small in the dress, and a medium Matrix Top. Both fit great! I love the brand and the many options they offer. Great fashion! Delivery was fast, and I love these looks!

10 April 2026
Rated 5 out of 5 stars

Great vibe and quality of clothing.

Good quality clothing arrived as described. Happy with my items and will purchase again. Shipping communications were prompt and accurate. Delivery took a little longer than I was hoping but the dispatch time was excellent.

11 April 2026
Rated 5 out of 5 stars

Great Company!

I absolutely love this company! I've made several purchases and will continue to make more. The clothing is high quality, comfortable and durable. Shipping is ridiculously fast with accurate tracking information.

2 April 2026
Rated 5 out of 5 stars

Lovely dresses

I've bought several dresses and very pleased with Henley Dress and Dark Delights in particular ^_^ They have nice weight, good quality fabric and a super flattering cut!

2 April 2026

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