MidInMod Reviews 

146
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful furniture, noting that items are exceptionally well-built, comfortable for daily use, and arrive promptly right at their doorstep. People also appreciate the friendly staff and smooth delivery process, explaining that the entire purchasing journey feels remarkably seamless and straightforward from start to finish. However, some reviewers were not happy with minor assembly issues, mentioning that screw holes did not always align properly or that some connections felt loose and required extra effort. A few consumers also noted occasional delays with shipping times or minor missing hardware pieces upon arrival, which slightly impacted their overall satisfaction.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers expressed satisfaction with well-built... See more

Quality

Clients share positive opinions on quality, frequently describing their purchases as well built, sturdy, and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is incredibly helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting phenomenal support, helpful teams, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This sofa is exactly what I was hoping for—it matches the video shown on the website perfectly and is super comfy. The electric pull-out mechanism is a standout feature: very convenient and incr... See more

Rated 5 out of 5 stars

Product is exact as advertised and in reviews. Was delivered without delays or damage. The couch is not too firm and not too soft. I do like the non removable cushions for various reasons as well.... See more

Rated 5 out of 5 stars

It was very pleasant delivery experience and modern couch shopping never been as easy. I was in between mid century modern and modern but Mid in Mod has hybrid solution. Overall for furniture shoppin... See more

Rated 5 out of 5 stars

I was looking for chairs to go with a new live edge dining table we had purchased. My husband and I had envisioned mid century modern chairs with the table but we were not willing to spend $400+ per... See more



Contact info

4.1

Great

TrustScore 4 out of 5

146 reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(146)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m in love!

I’m in love with my chairs. I worried about ordering online and so glad I trusted MidnMod. My chairs look as described and no damage. I’m over the moon.

8 October 2025
Rated 1 out of 5 stars

Terrible Delivery + Damaged Item

This was the most stressful and frustrating furniture delivery I have ever experienced. I confirmed multiple times with the shipping coordinators that the drivers delivering our dresser had necessary information (Real ID) for me to sponsor them onto the military base we live at, was even notated on our delivery slip, but was lied to. My husband had to leave work, and borrow a truck from a friend so we could get it from them at the gate and drive it home, on top of the time I had to take off of work to receive the delivery. The whole process took 2 hours!

Only for us to open the package and there be a large, irreparable crack in the side of the dressed, and two drawer tracks had fallen apart. I had to take the drawer apart, remove, fix and reinstall the bearings in the tracks to be able to use the drawers properly.

So disappointing given the cost of the item (over $700) and how excited we were to finally receive it after 3 weeks of waiting. I’m nervous to order from this company again given these issues and the stress involved with delivery.

8 August 2025
Rated 4 out of 5 stars

Nice bench

Nice bench. Very sturdy, however, the color grey in actuality is much darker than shown online. Nevertheless, looks great in my guest bedroom.

9 September 2025
Rated 1 out of 5 stars

Quality concern

Cushions are are thin
Fabric scratches very easily
Some of the connections are already not connecting anymore
Tinkerbell green not olive green
This couch is not going to last long term
Very disappointed

6 August 2025
MidInMod logo

Reply from MidInMod

Thank you for sharing your thoughts with us. We're sorry to hear that your experience with the sofa has not met your expectations.

We understand that product satisfaction is deeply personal, and we regret that this purchase did not align with what you were hoping for. Your feedback is important to us, and we appreciate you taking the time to let us know how you feel.

If there's anything we can do to assist you further, please don’t hesitate to reach out to our customer care team at support@midinmod.com.

Rated 4 out of 5 stars

Great selection of furniture

Great selection of furniture, we got a nice tv stand that is great quality wood. Parking wasn’t ideal and the associate couldn’t care less about my existence.

28 June 2025
Rated 4 out of 5 stars

Great looking chair

Great looking chair. Comfortable. Arrived more than a week past estimated delivery. Packing needs improvement. The two front feet punctured the box and were sticking out a few inches. Very minor damage on one foot barely visible.

16 June 2025
Rated 1 out of 5 stars

This is the slowest delivery I have…

This is the slowest delivery I have ever encountered….

29 May 2025
MidInMod logo

Reply from MidInMod

We understand how frustrating it can be to wait longer than expected for an order, and we truly appreciate your patience. Please know that we are currently working with a third-party shipping provider to fulfill your delivery. While this partnership helps us reach more customers efficiently, it can sometimes result in delays that are unfortunately outside of our direct control.

That said, we are actively monitoring your shipment and are doing everything we can to ensure your chairs arrive as soon as possible. We’ll continue to keep you updated with any new information.

Again, we’re very sorry for the inconvenience and appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great service

Sales associate designer was very profesional, attentive, provide great customer service.

2 June 2025
MidInMod logo

Reply from MidInMod

Thank you for your feedback.

Rated 5 out of 5 stars

Happy customer

The ladies in the store were very helpful. The furniture seems to be good quality. Very happy with the entire experience.

30 May 2025
MidInMod logo

Reply from MidInMod

Thank you so much for your feedback.

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